Keystone House

3.6/5(489 Reviews) rating

3 Star Hotel locationPin

London, England

1/72

About hotel

Location: With a stay at Keystone House in London (London City Centre), you'll be within a 5-minute drive of The British Museum and Russell Square. This hotel is 2 mi (3.3 km) from Oxford Street and 2.4 mi (3.9 km) from Piccadilly Circus.Rooms: Make yourself at home in one of the 34 air-conditioned rooms featuring kitchens with refrigerators and ovens. 42-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

University College London - 1.3 km / 0.8 mi
Russell Square - 1.3 km / 0.8 mi
The British Museum - 2 km / 1.2 mi
Camden Markets - 2.1 km / 1.3 mi
Tottenham Court Road - 2.1 km / 1.3 mi
King's College London - 2.3 km / 1.4 mi
Dominion Theatre - 2.4 km / 1.5 mi
Portland Place - 2.4 km / 1.5 mi
The Strand - 2.4 km / 1.5 mi
Royal Opera House - 2.5 km / 1.5 mi
Regent's Park - 2.5 km / 1.5 mi
Covent Garden Market - 2.7 km / 1.6 mi
Palace Theatre London - 2.7 km / 1.7 mi
Madame Tussauds Wax Museum - 2.8 km / 1.7 mi
St. Paul's Cathedral - 2.8 km / 1.8 mi

The nearest airports are:
London City Airport (LCY) - 15 km / 9.3 mi
Heathrow Airport (LHR) - 30.7 km / 19.1 mi
Gatwick Airport (LGW) - 88.1 km / 54.8 mi
Luton Airport (LTN) - 53.1 km / 33 mi
Stansted Airport (STN) - 57.1 km / 35.5 mi

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

Pet Policy

Pets not allowed.

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Amenities

Location

Pentonville Rd, London, England, N1 9JY

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Ratings & Reviews

3.6/5

489 Ratings

Stella

5/5

27 Jan, 2024

Very nice place, next to the station, friendly staff, easy self-check in and a real value for money. The room was a bit small but could fit more than enough. The only thing I would like was some fresh air,because the window wouldn't open for safety reasons.

Umendra Singh

4/5

29 Jan, 2024

Stayed on 29/01/2024. First encounter was a technical glitch. My code worked on the main doors but not in the room so the man on reception has to open my room every time I’m in and out. Small room but what would you except middle of London at that price. Decent shower, very tight basin (enough to please you but not fit for purpose). I like the coffee tea in room.

Marie Booth

5/5

3 Jan, 2024

2nd time I've stayed here, this time with my eldest daughter & im booked back in for February with my younger daughter. The rooms are small but we only use it to sleep. Great location from Kings X station & underground. Plenty of places to eat. The staff are always helpful & the most important thing is the beds are comfy, surprisingly quiet at night, the rooms are very clean & the showers are hot. Everything we needed.

Wendy Macdonald

5/5

17 Sep, 2023

Our room was spotlessly clean. It had a skylight that was easy to open, very welcome aircon system. The room was small and compact but it had everything we required. Perfect for a stay in central London. 5 minutes from King's Cross Station. Plenty of bars, restaurants, food shops nearby. Self check in was hassle free. Limited contact with staff but they were friendly and polite on approach.

Stella

5/5

27 Jan, 2024

Umendra Singh

4/5

29 Jan, 2024

Marie Booth

5/5

3 Jan, 2024

Allena Douglas

5/5

6 Oct, 2023

My husband and I have just stayed here for 5 nights and can thoroughly recommend. We had room 301 which was very quiet and clean. I loved the bed and pillows. The staff here cannot be more helpful or friendly. My only negative is there's no lift but the price reflects that. Great location with plenty of good food choices.

Wendy Macdonald

5/5

17 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.