Khalidiya Palace Rayhaan by Rotana

4.6/5(6.57K Reviews) rating

5 Star Hotel locationPin

Abu Dhabi, Abu Dhabi

Khalidiya Palace Rayhaan by Rotana exterior_detail

1/98

About hotel

Nestled in the heart of a bustling metropolis, Khalidiya Palace Rayhaan by Rotana offers an unparalleled experience with its strategic positioning. Located on Corniche Road West, Opp. Emirates Palace, Near ADNOC4010 in United Arab Emirates, our five-star hotel is within a stone's throw away from the iconic Etihad Towers and the cultural splendour of Saadiyat Island Exhibition. Our convenient shuttle service makes it easy to explore the charming city. For those seeking an affordable yet luxurious retreat, our private beach beckons, inviting you to bask in the sun or take a refreshing dip in our outdoor pool. Our 443 impeccably designed guestrooms boast modern luxuries, including minibars and Smart televisions to ensure a delightful and convenient stay. Stay connected with our complimentary wireless Internet and be entertained by a wide range of cable channels. Our well-appointed bathrooms feature showers, complimentary toiletries, and bidets for an opulent experience. Indulge in ultimate relaxation at our spa, where skilled therapists offer a range of massages, body treatments, and facials. Stay active at our health club, which boasts various recreational amenities, including a state-of-the-art fitness center. Our 24-hour business center, limousine service, and express check-in make your stay convenient and hassle-free. Satisfy your cravings with the exquisite flavors of our international cuisine at Horizon, one of our two exceptional restaurants. Unwind with a drink at our bar or poolside bar and enjoy a quick pick-me-up at our two coffee shops/cafes. Complimentary shuttle service is available for exploring the nearby shopping destinations. With an impressive 975 square meters of conference space, Khalidiya Palace Rayhaan by Rotana is ideal for meetings and events. Easy travel to and from the hotel is made possible with our bus station shuttle and convenient free self-parking. Book Khalidiya Palace Rayhaan by Rotana Online now for an unforgettable stay in Abu Dhabi, where affordable luxury and desired leisure options await. Experience the vibrant city and create unforgettable memories at our remarkable hotel.

Highlights

• Centrally located 5-star hotel in Abu Dhabi • Just an 8-minute walk from Etihad Towers • Rooms equipped with minibars and Smart televisions • Complimentary Wi-Fi and cable programming available • On-site spa for massages, body treatments, and facials • Private beach and outdoor pool for relaxation • Health club and fitness facilities for active travelers • 24-hour business center and conference space available for business needs • Shuttle service and free parking for convenience • Two on-site restaurants and a bar for dining options

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

443

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Swimming Pool

Bell staff/porter

Accessible Bathrooms

On-Site parking

Designated Smoking Areas

Sauna

Baby Sitting / Child Services

Children's Pool

Tennis court

Breakfast available

Coffee/tea

Transportation

Beauty Shop/Salon

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Swimming Pool

Bell staff/porter

Accessible Bathrooms

On-Site parking

Designated Smoking Areas

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Tennis court

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Transportation

Beauty Shop/Salon

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Parties and events are allowed on site.

Long-term renters welcome.

Safety features at this property include a carbon monoxide detector and a smoke detector.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Temperature checks are available to guests.

Social distancing measures are in place.

Guest accommodation is sealed after cleaning.

Staff temperature checks are conducted regularly.

Property is cleaned with disinfectant.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Food service has been amended for enhanced safety.

Car required.

Essential workers only - NO.

Protective clothing is available to guests.

Contactless check-in is available.

Masks are compulsory at the property.

Events/parties allowed.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No alcohol allowed onsite.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: AED 300 per accommodation, per stay.

A tax is imposed by the city: AED 15.00 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

A car is required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Parties and events are allowed on site.

Long-term renters welcome.

Safety features at this property include a carbon monoxide detector and a smoke detector.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Temperature checks are available to guests.

Social distancing measures are in place.

Guest accommodation is sealed after cleaning.

Staff temperature checks are conducted regularly.

Property is cleaned with disinfectant.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Food service has been amended for enhanced safety.

Car required.

Essential workers only - NO.

Protective clothing is available to guests.

Contactless check-in is available.

Masks are compulsory at the property.

Events/parties allowed.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No alcohol allowed onsite.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: AED 300 per accommodation, per stay.

A tax is imposed by the city: AED 15.00 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

A car is required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹14,213

₹17,846

20% OFF

+ ₹3,779 taxes / night

Earn 179 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹14,213

₹17,846

20% OFF

+ ₹3,779 taxes / night

Update Price

Earn 179 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Al Khubeirah, Abu Dhabi, Abu Dhabi, 4010

View on Maps

Ratings & Reviews

4.6/5

6.57K Ratings

Dawn Gaul

5/5

4 Dec, 2023

Waves club diving centre was great. Super friendly. Loved my first experience on a jet ski. Staff worked together as a team on making us feel welcome. Hotel is super and food is great x definitely coming back x

Jules H.

3/5

4 Nov, 2023

It could be a very good hotel, but there is room for improvement! The staff is super nice and the food is generally very good. What's really annoying is that dinner is offered until 10:30 pm, but you get the feeling that the buffet is reduced in size after 8:15 pm. Certain things are simply no longer restocked and then it is dismantled in front of guests. If you arrive 30 minutes before closing time, that's certainly understandable, but over 2 hours before? When we asked whether certain things could be refilled, the empty containers were simply dismantled (and it wasn't any of the food that had been set up elsewhere!) Since the hotel is visited by many Europeans, salad dressing at the buffet would be desirable. The pool is big and the beach is really nice too. It's hard to get loungers on the beach because they are reserved by people who then don't show up all day. Since the beach is relatively small and crowded it would be nice if this could be prevented. Today half of the beach cleared itself because next to the children's pool and one part of the beach, incredibly loud music was played out of nowhere and by that I mean the volume that makes it impossible to have a conversation and which is absolutely harmful to children's ears!!! Things like that can quickly ruin your day. The dinner and music thing is really a no-go, without these points I would probably give the hotel a much better rating. I would still like to highlight the staff positively, they are really hard working and friendly. My issues with the hotel probably needs to be addressed from management and I hope my review helps to do so.

Mohammed

1/5

7 Dec, 2023

Subject: Concerns Regarding Towel Policy at Khalidiya Palace Hotel Dear [Hotel Management], I hope this email finds you well. As a loyal customer of Khalidiya Palace Hotel for over ten years, I feel compelled to express my disappointment and concern regarding a recent change in the hotel's towel policy, specifically at the health club and swimming pool area. Upon my visit today, I was surprised to learn that in order to acquire a towel, I would either need to provide my ID card or pay a refundable deposit. I must confess that this decision has left me disheartened, especially coming from a renowned five-star establishment such as Khalidiya Palace Hotel. Not only have I been a faithful customer, but many others have also undoubtedly chosen this hotel as their preferred destination due to its exceptional service and welcoming ambiance. Regrettably, I fear that introducing such a rigid policy regarding towel usage may ultimately lead to a decline in patronage. I kindly request that you reconsider this decision and restore the previous practice of providing towels without requiring guests to present their ID cards or pay a deposit. This policy change not only creates an unnecessary inconvenience for patrons but also tarnishes the reputation of an otherwise excellent establishment. Moreover, I feel compelled to alert you that if this matter remains unresolved, I will be forced to cancel my subscription, as will many others who hold the hotel in high regard. It deeply saddens me to contemplate severing ties with a place that has come to be our second home, but, sadly, the recent policy concerning towels has left us greatly disappointed. I implore you to take our concerns into account and rectify this situation promptly. Providing guests with a hassle-free and comfortable experience should be at the forefront of the hotel's mission. It is disheartening to witness such a matter overshadow the otherwise remarkable services and amenities offered by Khalidiya Palace Hotel. Thank you for your attention to this matter, and I sincerely hope that you will reevaluate the stance on towel policies. I believe that by doing so, you will not only regain the trust and loyalty of your long-standing clientele but also ensure that the hotel remains a favored destination for years to come.

Ryan James

3/5

15 Jan, 2024

Was really looking forward to this hotel whilst working away, has many areas for seating as seen on the pictures. Sadly upon arrival it turns out they are doing construction in the lobby which makes it impossible to be in the space due to the very loud noise, I just wish this would have been something that was flagged at booking. The AC in the rooms is very loud even when turned off, noise insulation isn't great and with a large dining buffet in the rotunda a few feet below the room make sure you try to get one of the top floors as it's not very peaceful at all. It does have a very good gym and the beach area is great.

Dawn Gaul

5/5

4 Dec, 2023

Jules H.

3/5

4 Nov, 2023

Mohammed

1/5

7 Dec, 2023

Dharti Trivedi

4/5

31 Dec, 2023

We spent our Christmas holidays here. It offers a great view. It is a good hotel with fine rooms and located right on the beach. Just that the service was not up to the mark ,could be due to Christmas and heavy rush. Some serving pans remained empty throughout the buffet. Otherwise it was a very good hotel.

Ryan James

3/5

15 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.