Kiluwa Apartments & Spa by Dunhill Serviced Apartments

4.9/5(7 Reviews) rating

3 Star Hotel

Kiluwa Apartments & Spa by Dunhill Serviced Apartments exterior_detail

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About hotel

Welcome to Kiluwa Apartments & Spa by Dunhill Serviced Apartments, a luxurious retreat in the heart of Nairobi that caters to discerning travelers seeking a blend of modern sophistication and historic charm. Located in the vibrant Kilimani neighborhood, our hotel offers easy access to iconic landmarks such as Nairobi National Park and Yaya Centre, making it an ideal destination for both leisure and business travelers. With 84 air-conditioned rooms featuring LED televisions, private balconies, and complimentary wireless Internet access, Kiluwa Apartments & Spa ensures a comfortable and relaxing stay for every guest. Indulge in a range of amenities including a full-service spa, outdoor pool, sauna, and fitness center, providing the perfect setting for relaxation and rejuvenation. Our on-site dining options offer a culinary journey that celebrates local flavors and international cuisine, while our attentive staff ensures personalized service that exceeds expectations. Whether you're exploring the nearby attractions like Lucky 8 Casino and Nairobi Hospital, or simply unwinding in the elegant surroundings of our hotel, Kiluwa Apartments & Spa by Dunhill Serviced Apartments promises a memorable stay. Book Kiluwa Apartments & Spa by Dunhill Serviced Apartments online today and experience the epitome of luxury in Nairobi. Address: Chaka Road, Nairobi, Nairobi, Kenya..

Highlights

• Well Situated in Kilimani, Nairobi, within a 15-minute drive of Nairobi National Park and Yaya Centre • Close proximity to key attractions such as Lucky 8 Casino, Nairobi Hospital, and Central Park • Easy access to transportation hubs with Nairobi (WIL-Wilson) Airport just 6.1 km away • Modern and well-equipped rooms with LED televisions, private balconies, and complimentary Wi-Fi • Pamper yourself at the full-service spa or unwind in the outdoor pool and sauna • Stay active at the fitness center or explore nearby landmarks like Nairobi Gallery and Arboretum • Business amenities include limo/town car service, dry cleaning, and luggage storage for convenience • Indulge in delicious drinks at the poolside bar or explore dining options at nearby restaurants • Immerse yourself in the local culture with visits to Kenya Railway Golf Club and Kenyatta Mausoleum • Experience a blend of luxury and comfort with personalized services and a serene ambiance.

Quick Facts

Check-In

12:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Swimming Pool

WiFi services

Designated Smoking Areas

Terrace

Sauna

Banquet Facilities

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Swimming Pool

WiFi services

Designated Smoking Areas

Terrace

Sauna

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted.

Mobile payment options include: M-Pesa.

Safety features at this property include a fire extinguisher and a security system.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

24-hour pool access.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

The front desk is open daily from 7:00 AM - 4:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted.

Mobile payment options include: M-Pesa.

Safety features at this property include a fire extinguisher and a security system.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

24-hour pool access.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

The front desk is open daily from 7:00 AM - 4:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Chaka Rd, Nairobi

View on Maps

Ratings & Reviews

4.9/5

7 Ratings

Teresa Martin

5/5

7 Dec, 2022

How much is a 2bed room furnished

Patrick Gichuki

5/5

26 Jan, 2023

Beautiful✨

Duncan Mwangi

5/5

27 Apr, 2021

Executive and elegant

Teresa Martin

5/5

7 Dec, 2022

How much is a 2bed room furnished

Patrick Gichuki

5/5

26 Jan, 2023

Beautiful✨

Duncan Mwangi

5/5

27 Apr, 2021

Executive and elegant

Jacob kabugi

5/5

20 Jan, 2023

Peter Njuguna

4/5

7 Sep, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.