Kimpton Hotel Enso, an IHG Hotel

4.3/5(677 Reviews) rating

4 Star Hotel locationPin

San Francisco, California

Kimpton Hotel Enso, an IHG Hotel primary_image

145

1/145

About hotel

Welcome to the vibrant city of San Francisco, where the exceptional Kimpton Hotel Enso, an IHG Hotel, awaits your arrival. Located in the bustling Western Addition neighborhood, this hotel is just a quick 10-minute walk from California Pacific Medical Center: Pacific Campus and the famous Fillmore district. Delight in one of our 131 stunning and thoughtfully designed rooms, each equipped with modern amenities such as iPod docking stations, flat-screen TVs, and designer toiletries in the immaculate private bathrooms. Stay connected with premium wireless internet access (surcharge) and feel at home with convenient features like a personal safe and a spacious work desk. With its prime location, our hotel offers unparalleled access to some of San Francisco's most popular destinations, including the highly regarded UCSF Medical Center at Mount Zion and the prestigious Kaiser Permanente Medical Center. Stroll down the lively Van Ness Avenue or visit the iconic Painted Ladies just minutes away. And for music lovers, the Great American Music Hall is within walking distance. Need a workout? Our state-of-the-art fitness center has you covered. Or simply relax and take in the breathtaking views from our stunning terrace. Stay productive with premium wireless internet access (surcharge) and our 24-hour front desk at your service. Plus, enjoy complimentary newspapers in the lobby, convenient dry cleaning/laundry services, and ample self-parking (subject to charges). Start your day with our complimentary daily reception and grab a delicious snack from our convenient snack bar/deli. With an unbeatable location and top-notch amenities, the Kimpton Hotel Enso, an IHG Hotel, offers affordable accommodations suitable for all travelers. Book Kimpton Hotel Enso, an IHG Hotel Online now and experience luxury and convenience at our address of 1800 Sutter St, California94115, United States.

Highlights

• Kimpton Hotel Enso, an IHG Hotel offers modern and comfortable rooms perfect for both casual and business travelers • Ideally located in San Francisco's Western Addition neighborhood, within walking distance to popular attractions like The Fillmore and California Pacific Medical Center • Enjoy amenities such as a fitness center, terrace, and onsite parking (subject to charges) at this 4-star hotel • Conveniently located within 1.9 km of popular tourist spots like Union Street and Painted Ladies • Stay connected with in-room Wi-Fi (surcharge) or take advantage of concierge services and complimentary newspapers in the lobby • Various room options to suit different budgets and preferences, from luxury to boutique • Short distances from San Francisco's two major airports, with SFO only 23.8 km away • Located near Van Ness Avenue, a major transportation hub with access to buses, streetcars, and BART

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

131

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Accessible parking

Terrace

Concierge desk

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Accessible parking

Terrace

Concierge desk

Food & Beverages

Coffee/tea

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property uses eco-friendly cleaning products.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

LGBTQ friendly.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Service fee: USD 1 per accommodation, per night.

We have included all charges provided to us by the property..

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property uses eco-friendly cleaning products.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

LGBTQ friendly.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Service fee: USD 1 per accommodation, per night.

We have included all charges provided to us by the property..

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹19,053

₹20,902

9% OFF

+ ₹2,868 taxes / night

Earn 219 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹19,053

₹20,902

9% OFF

+ ₹2,868 taxes / night

Update Price

Earn 219 Reward Points

Amenities

Location

Sutter St, San Francisco, California, 94115

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Ratings & Reviews

4.3/5

677 Ratings

L Levitt

4/5

19 Dec, 2023

The staff greeting was great. The room and the bathroom were nice. The parking situation was extraordinarily convenient. Welcoming pets without a fee is fantastic. But we have one big gripe. Our room, 126, faced the street and at 12:30 AM a large truck servicing the hotel made A LOT of noise right outside out window. Beeping backing up. Air brake noise. Then banging carts in and out of the truck. This went on for about half an hour. While it may be convenient to get deliveries at that time for the hotel, it is not a good time for guests who are trying to sleep!

Debbie Fogel

4/5

7 Sep, 2023

This hotel serves a purpose and it didn't disappoint. Cute lobby, plain but sizable rooms with the most comfortable bed, outdoor patio, minimal fitness center, and some on-site parking (first come first serve). Overall great stay. Staff was pleasant to interact with. Location is good in Japan Town with many places to eat nearby.

Luda Svystunova

3/5

30 Aug, 2023

Not great value for money. Pros: - Good location - quiet, but close enough to various places of interest. The area itself has plenty of character. - Big bathrooms with good toiletries. Cons: - Hotel needs some TLC. Rooms are spacious enough but not remarkably so. Lifts need to be replaced - very tired. Balconies need attention as well. - No restaurant on site - understandable given the circumstances but would be good to get a vouched for a local deli/bakery given the price and status - Underwhelming gym - No amenities in the room - had to ask for a coffee machine which seemed like an extra hassle. Was given tea pods though we asked for coffee. Took several attempts to get the rights pods. Minor issue but left a negative impression - Overall, service was not as great as what we experienced at other IHG hotels (including 3*). At this rate, you are better off booking a cheaper room at the Holiday Inn. Hotel might improve over time but currently not quite what you would expect from a Kimpton property.

Ross Gardiner

3/5

21 Oct, 2023

Decent hotel with nice rooms and very conveniently located for restaurants and shops in Japantown. However I have to knock off stars for a couple of negative experiences. First: for a few days we were treated to the air conditioning filling our room with another hotel guest's weed smoke. Not ideal. Surely this would have been obvious to housekeeping and they could have done something about it. Second: my partner had an issue with an incorrectly-addressed invoice issued by the hotel. The staff member at the front desk was downright rude and refused to help fix the problem until one of my partner's American colleagues intervened. Suddenly it was possible to resolve the issue. Hmm.

L Levitt

4/5

19 Dec, 2023

Debbie Fogel

4/5

7 Sep, 2023

Luda Svystunova

3/5

30 Aug, 2023

Ross Gardiner

3/5

21 Oct, 2023

Katherine Hamlet

5/5

29 Aug, 2023

Nice lobby, great location in Japantown, wonderful restaurants ramen, Japanese and Thai very close. Comfortable bed, plenty of space, great shower, robes. Small gym with weights and treadmill etc. No restaurant currently closed so no room service. Delivery to front desk for pick up.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.