Kimpton Kitalay Samui, an IHG Hotel

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve high chair.

This property accepts credit cards, debit cards, mobile payments, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Temperature checks are available to guests.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows sanitization practices of WELL Health-Safety Rating (IWBI).

Cashless transactions are available.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Pool access available from 10:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of: Bureau Veritas (3rd party expert - Global); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO); Intertek Cristal (3rd party expert - Global); Ecolab (3rd party expert - Global); GBAC STAR Facility Accreditation (global expert); Covid.

Clean (Safehotels - global expert).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).