King's Suites

3.6/5(112 Reviews) rating

3 Star Hotel

1/14

About hotel

Looking for the perfect urban oasis in Nairobi? Look no further than King's Suites, where luxury and affordability meet. Our 31 spacious guestrooms are equipped with modern amenities like flat-screen TVs and complimentary Wi-Fi. Conveniently located on 23 Kipande Road, in the heart of Nairobi, our hotel is just a stone's throw away from must-visit destinations, such as the Nairobi National Museum and Jeevanjee Gardens. Experience the vibrant local culture at nearby attractions like the University of Nairobi and the American Embassy Memorial Garden. Our central location also provides easy access to popular landmarks such as Central Park, City Hall, and the Kenyatta International Convention Centre. After a day of exploration, retreat to the tranquil oasis of our outdoor pool for some well-deserved relaxation. Or indulge in our luxurious rainfall showerheads and complimentary toiletries, taking your stay to a whole new level. And with our 24-hour front desk always at your disposal, attentive service is just a call away. Our dry cleaning/laundry services and luggage storage facilities ensure that your travels are worry-free. For those with an adventurous spirit, we offer free self-parking, making it easy to explore all that Nairobi has to offer. At King's Suites, we strive to provide the perfect blend of style and substance. Book your stay today and experience unparalleled luxury at our urban retreat in Nairobi. Don't miss out on our affordable King's Suites room prices – Book King's Suites Online now!

Highlights

• Ideal location in the bustling Ngara West neighborhood • Within a 15-minute walk to Nairobi National Museum and Jeevanjee Gardens • Easy access to the airport (19km) and railway station (7.2km) • Close to popular tourist attractions such as Nairobi National Park (12.2km) and Thika Road Mall (11.2km) • 31 well-appointed guestrooms with flat-screen TVs and free Wi-Fi • Bathrooms feature rainfall showers and complimentary toiletries • Access to an outdoor pool for relaxation and recreation • Additional amenities like dry cleaning, 24-hour front desk, and luggage storage • Suitable for both casual and business travelers • Offers luxury, boutique, and budget options to cater to various needs

Quick Facts

Check-In

12:00 PM

Check-Out

10:30 AM

Rooms

Popular Amenities

24-hour front desk

Smoke-free property

Show all Amenities

General Amenities

24-hour front desk

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

21 Kipande Rd, Nairobi

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Ratings & Reviews

3.6/5

112 Ratings

Wolipah Tings

5/5

4 Nov, 2023

We came very late 10 pm, and thankfully they were still serving. We ordered the hamburgers- they were very good although I’d recommend they are well done next time. Service was good and staff friendly. Bathrooms could do with some maintenance. As they look like they have not been maintained well. They were clean though.

David Denis

1/5

21 Aug, 2022

I didn't like the kind of reception. Had to stand with the guard by the gate to wait for the host. I would recommend a reception area for your guests. All that goes with need to receive your guests with humbleness and love so they feel at ease when coming to rest at your space. The hotel has NO free breakfast on its package which I expected. I recommend including a breakfast package unless you state it clear before. Cost was 2000KES/night which is not so bad. And yes, I confirmed cockroaches and torn sheets. Please change and act. Most appliances don't work including sockets. A LOT of noise, couldn't rest well that night and had to shift to a better place next morning.

Abraham Sanfo

1/5

31 Jul, 2022

Worst hotel in Nairobi. It may have been better years ago but as now, please save your self from headaches. Cockroaches all over the rooms and restaurant. Hotel staff to the exception of one(Edna) were EXTREMELY EXTREMELY RUDE AND IMPOLITE. I don’t think they should be in business.

Daveenah W.

1/5

12 Mar, 2022

Pathetic is an understatement! Had such a horrible experience here! Horrible customer service! Cleanliness is zero. Torn beddings. Don't even try to book here. You will be chased out like a stray dog way before the check out time! Just because they want another client to check in and guess what, the housekeeping department will harass you by knocking the door as from 7am while telling you to give them the key. Horrible!

Wolipah Tings

5/5

4 Nov, 2023

David Denis

1/5

21 Aug, 2022

Abraham Sanfo

1/5

31 Jul, 2022

Daveenah W.

1/5

12 Mar, 2022

martin muriuki

1/5

15 Apr, 2022

Kings west Suites (Rm602) formerly Hotel Emeli, has been the worst. 1.Non-responsive workers 2. No Mugs for drinking tea/coffee 3. They spread/make beds with small bedsheets. 4. The TV and Fridge were not working. And even after bringing it to the attention of the girl who gave us the room nothing was done. 5. The room also has cockroaches.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.