Kloof Street Hotel

4.4/5(352 Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

129

1/129

About hotel

Come experience the vibrant and pulsating city of Cape Town by staying at our budget-friendly 4-star hotel. Situated on 49 Kloof Street, Western Cape8001, South Africa, our accommodation is ideal for travelers seeking an affordable yet comfortable stay in the heart of Cape Town City Centre. Step out and explore the popular Kloof Street and Long Street just a short 4-minute walk away from our prime location. Our 44 modern and stylishly designed rooms are equipped with all the necessary amenities, ensuring a convenient and hassle-free stay. Stay connected with our complimentary high-speed wireless Internet and enjoy a variety of entertainment options on our Smart televisions with cable programming. Our bathrooms feature refreshing showers and luxurious designer toiletries, providing a relaxing experience for all guests. Immerse yourself in the rich culture and heritage of Cape Town, just a brief walk from our hotel. Visit renowned attractions such as the South African Museum and Planetarium, Company's Garden, and the Parliament of South Africa. Stroll along the bustling streets of Bree and Adderley or marvel at the picturesque and historical Bo Kaap neighborhood. After a day of exploration, unwind and take in the spectacular views from our terrace, or stay connected with our complimentary wireless Internet and TV in the common area. Our 24-hour business center, multilingual staff, and convenient surcharge-based roundtrip airport shuttle make us an ideal choice for business travelers. Savor a delectable meal at our top-rated on-site restaurant, or relax with a refreshing drink at the bar while lounging by the pool. Wake up to a mouth-watering cooked-to-order breakfast served daily, making each day an enjoyable experience at our hotel. Book your stay online at Kloof Street Hotel and experience the ultimate blend of convenience and luxury in the vibrant city of Cape Town. Whether you're traveling for business or leisure, our prime location and superb amenities guarantee an unforgettable stay. Book Kloof Street Hotel online today and discover the perfect accommodation for your stay in Cape Town.

Highlights

• Located in vibrant Cape Town City Centre, steps away from Kloof Street • Close to popular tourist attractions like Long Street, Table Mountain, and Camps Bay Beach • 44 air-conditioned rooms with minibars and Smart TVs • Complimentary Wi-Fi, cable programming, and designer toiletries in rooms • On-site terrace with stunning views and complimentary Wi-Fi • 24-hour business center and multilingual staff for convenience • Airport and railway station within a 20 km radius • Self parking available for an additional charge • On-site restaurant, bar, and poolside bar for dining options • Cooked-to-order breakfasts available daily • Ideal for both leisure and business travelers seeking a comfortable stay in Cape Town

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Accessible parking

Terrace

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Accessible parking

Terrace

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹8,842

₹12,142

27% OFF

+ ₹1,475 taxes / night

Earn 103 Reward Points

Flat ₹1,473.88 off included with coupon INTSTAY

Select Rooms

Economy Double or Twin Room, Mountain View (Pods)

142 sq.ft (13.19 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Ironing facilities

Minibar

Desk

Safe

Adapter

Blackout Curtains

Wardrobe/Closet

Housekeeping - daily

Adjoining rooms

Air conditioning

Body soap

Toilet paper

Shampoo

Private bathroom

See All

OPTION 1

Partial Refundable

₹8,842

₹12,142

27% OFF

+ ₹1,475 taxes / night

Update Price

Earn 103 Reward Points

Flat ₹1,473.88 off included with coupon INTSTAY

Amenities

Location

Gardens, Cape Town, Western Cape, 8001

View on Maps

Ratings & Reviews

4.4/5

352 Ratings

TA Zano

3/5

15 Jan, 2024

Your staff are a credit to your establishment! Polite, helpful and attentive. The hotel is a little tired, please please treat the deck at the beautiful pool area, it really needs it and I felt so sorry for the plants around the hotel which were fading so fast due to lack of water! The hotel is so well placed in Cape Town and offers such amazing views of Table Mountain. Loved the enthusiasm of your garage security guard who set the right tone for our stay!

Oluwatobi Asekun

4/5

22 Dec, 2023

This hotel is in a great location. I had breathtaking beautiful views of the mountains from my room. Lots of restaurants and amenities are within walking distance. The staff were professional and helpful. For lunch or dinner, I’ll recommend the beef burger- it was oh so tasty *chef’s kiss*. They get 4 stars because they didn’t provide bedroom slippers and bathrobes. That was disappointing.

Paul “WiseOwl”

1/5

26 Jan, 2024

Incorrectly charged my credit card and they have acknowledged it, 'Good day Paul, I hope this email finds you well. We sincerely apologize for the delay in process regarding your refund. We are currently doing our best to ensure all refund issues are properly seen to as soon as possible. Please be advised, your refund request has indeed been acknowledged and will be acted upon soonest. Kind regards" Its been over a month since the charge and they still have not processed a refund. Hopefully management sees this and actually does something about it. Next step is lay a charge of theft at the local police station EDIT: Management ignore this review but comment on all others. Go figure. What crooks EDIT2: Another month passed, still no comment here from management., yet you openly comment on other reviews. Are you guys actually openly being thieves, take some responsibility and get in contact with me. You have said you were going to refund me, be better, be honorable.

Mathias Schuetz

2/5

21 Jan, 2024

Great design, potential to be amazing, yet run down by indifferent management. Ground staff is trying hard, but coming from hospitality myself, management needs performance management. Safety hazards, broken items visibly left since a long time, filthy windows everywhere, doors a re scratched and damaged everywhere like in a public hospital. This could be changed so easily, really sad.

TA Zano

3/5

15 Jan, 2024

Oluwatobi Asekun

4/5

22 Dec, 2023

Paul “WiseOwl”

1/5

26 Jan, 2024

Mathias Schuetz

2/5

21 Jan, 2024

Rachel Earl

5/5

27 Sep, 2023

Beautiful hotel, made to feel extremely welcome, absolutely loved it here. Amazing view of table mountain from my balcony. And the pitza was to die for, definitely the best I've ever had. I highly recommend this hotel.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.