Kok-Tobe Almaty Hotel

3 Star Hotel

1/25

About hotel

Welcome to Kok-Tobe Almaty Hotel, a luxurious retreat in the heart of Almaty, Kazakhstan, where modern sophistication meets historic charm. Located in the Medeu District, our hotel is within walking distance of Dostyk Plaza and Colibri, offering easy access to iconic landmarks such as the Kok Tobe Cable Car and Republic Square. With 16 beautifully appointed guestrooms featuring flat-screen TVs, complimentary Wi-Fi, and designer toiletries, Kok-Tobe Almaty Hotel ensures a comfortable stay for every guest. Indulge in a deep soaking bathtub or enjoy the picturesque views of the city from your room. Immerse yourself in the local culture with nearby attractions like the Geology Museum, Central State Museum, and National Museum of Kazakhstan. Our attentive staff is dedicated to providing exceptional hospitality, ensuring that every moment of your stay is memorable. Unwind in our garden, take advantage of complimentary Wi-Fi, or explore the city with ease thanks to our convenient location. Whether you're here for business or leisure, Kok-Tobe Almaty Hotel offers a range of amenities to enhance your stay. From a state-of-the-art spa and wellness center to exquisite dining options serving local cuisine and international dishes, every experience is crafted to exceed your expectations. Start your day with a complimentary local cuisine breakfast and end it with a relaxing evening in our common area. With featured amenities like dry cleaning/laundry services, laundry facilities, and free self-parking, we ensure a seamless and enjoyable stay for all our guests. Book Kok-Tobe Almaty Hotel online now and experience the perfect blend of luxury and comfort in the heart of Almaty. Your unforgettable journey awaits at Luganskogo 54, AlmatyA26A4A2, Kazakhstan..

Highlights

• Conveniently situated in Almaty's Medeu District, Kok-Tobe Almaty Hotel is a short 15-minute walk from Dostyk Plaza and Colibri. • Explore nearby attractions such as Kok Tobe Cable Car (0.9 mi) and Republic Square (1.1 mi) for a memorable stay. • Choose from 16 well-appointed guestrooms with flat-screen TVs, complimentary Wi-Fi, and luxurious deep soaking bathtubs. • Enjoy the convenience of amenities like desks, electric kettles, and phones with free local calls for a comfortable stay. • Immerse yourself in the local culture with attractions like Geology Museum, Central State Museum, and National Museum of Kazakhstan within easy reach. • Indulge in a complimentary local cuisine breakfast served daily from 7:00 AM to 10:00 AM for a delightful start to your day. • Take advantage of the garden views, complimentary Wi-Fi, and a common area television during your stay. • Business amenities include dry cleaning/laundry services, laundry facilities, and a shared microwave for added convenience. • Free self-parking is available onsite for guests' ease of access. • Unwind with a bite from the on-site grocery/convenience store, offering a range of dining options for every palate.

Quick Facts

Check-Out

12:00 PM

Rooms

Popular Amenities

Smoke-free property

BBQ/Picnic area

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General Amenities

Smoke-free property

Activities

BBQ/Picnic area

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

There is no front desk at this property.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

There is no front desk at this property.

Pet Policy

Pets not allowed.

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Amenities

Location

Koktobe, Almaty, A26A4A2

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.