Kowloon Shangri-La, Hong Kong

4.4/5(5.43K Reviews) rating

5 Star Hotel

Kowloon Shangri-La, Hong Kong primary_image

180

1/180

About hotel

Located in the heart of Kowloon, the Kowloon Shangri-La, Hong Kong is a luxurious haven for discerning travelers seeking a blend of modern sophistication and historic charm. The hotel's architectural elegance and interior design exude a sense of grandeur, with lavish furnishings and art collections that create an inviting atmosphere. With 679 guestrooms offering complimentary wired and wireless Internet access, private bathrooms with premium toiletries, and stunning views of the city skyline, every stay promises comfort and luxury. The range of accommodations includes luxurious suites and spacious rooms, each meticulously designed to ensure a memorable experience for every guest. The hotel's state-of-the-art spa and wellness center offer a range of rejuvenating treatments, while the five on-site restaurants serve up a culinary journey through Italian cuisine and international flavors. Guests can also enjoy a drink at the bar/lounge or indulge in 24-hour room service. The Kowloon Shangri-La, Hong Kong's central location provides easy access to iconic landmarks such as the Tsim Sha Tsui Promenade, Avenue of Stars, and Tsim Sha Tsui Clock Tower, as well as hidden gems like Knutsford Terrace and Kowloon Park. The hotel's attentive concierge services and complimentary area shuttle ensure a seamless exploration of the vibrant city. Whether seeking relaxation or productivity, the Kowloon Shangri-La, Hong Kong caters to the needs of both leisure and business travelers. Book Kowloon Shangri-La, Hong Kong online to experience unparalleled hospitality and luxury in the heart of Hong Kong..

Highlights

• Centrally located in Kowloon, steps away from Tsim Sha Tsui Promenade and a short walk from K11 Art Mall • Close proximity to key attractions such as Avenue of Stars and Tsim Sha Tsui Clock Tower • 679 well-appointed guestrooms with complimentary wired and wireless Internet access • Private bathrooms with complimentary toiletries and hair dryers for added convenience • On-site full-service spa offering massages, body treatments, and facials • Health club, sauna, and complimentary area shuttle for guests' recreational needs • Business center, limo/town car service, and roundtrip airport shuttle available • Italian cuisine at Angelini and 24-hour room service for dining options • Concierge services, babysitting, and complimentary wireless Internet access for guests • Nearby attractions include Hong Kong Space Museum, Kowloon Park, and Hong Kong Cultural Centre • Preferred airport, Hong Kong International Airport (HKG), located 34.3 km away • Buffet breakfasts served daily from 7:00 AM to 10:30 AM for a fee • Distances to various landmarks displayed for easy travel planning • Luxurious suites with panoramic city views available for a memorable stay • State-of-the-art spa, outdoor pool, and 24-hour fitness center on-site • Diverse dining options ranging from rooftop restaurants to cozy cafes • Exclusive concierge assistance and personalized services for discerning travelers • Sustainable practices in place to enhance the guest experience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

679

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Sauna

Baby Sitting / Child Services

Breakfast available

Coffee/tea

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Events/parties not allowed.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is not required for transportation to and from this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Events/parties not allowed.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is not required for transportation to and from this property..

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹23,755

₹28,245

16% OFF

+ ₹2,552 taxes / night

Earn 263 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹23,755

₹28,245

16% OFF

+ ₹2,552 taxes / night

Update Price

Earn 263 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Mody Rd, Kowloon

View on Maps

Ratings & Reviews

4.4/5

5.43K Ratings

Luke Taylor

2/5

19 Jan, 2024

We stopped in for lunch as we were walking around Kowloon so this is just a review of the lounge food, not the rooms. The food was extremely over priced for very average fare. $270 for a sandwich, etc. It took about 45 minutes to come out even though the lounge was empty. The food came out cold and was surprisingly unremarkable given the price. I don’t quite understand what was going on but it was a disappointing experience to say the least.

Raras Cynanthia

5/5

27 Dec, 2023

Five thumbs up for a concierge leader who’s in charge just now and helped us checking out. He gave us six stars service excellency and hospitality! Overall very satisfied :) perfect hotel and staffs.

Nadia Claassen

2/5

20 Jan, 2024

So disappointing. Was looking forward to staying in a Shangri-La, but it’s the worst of the lot. Long check in line, asked for ice which took 45 minutes, rooms are subpar. I think if you get their top suite you may be taken care of, but for a regular room there seems to be very little interest.

Luke Taylor

2/5

19 Jan, 2024

Raras Cynanthia

5/5

27 Dec, 2023

Nadia Claassen

2/5

20 Jan, 2024

Aaron Tong

5/5

2 Oct, 2023

As expected of Shangri-la. Great service within a five star hotel. Goes out of their way to make guests comfortable and relaxed. The Horizon Club had great views and I loved their Hong Kong egg noodles in soup with shrimp wanton. Only issue is rooms getting a bit dated and bed mattress felt slightly worn out.

Marienyc1 The city girl

5/5

12 Dec, 2023

I had lunch in this hotel . It is a great place , very elegant. Impeccable service and food . I came here a few years ago and I loved my experience just as much as this time . There was a Christmas atmosphere.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.