LeL Madalena GuestHouse

3.5/5(43 Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

317

1/317

About hotel

Experience the vibrant and bustling city of Lisbon with a stay at LeL Madalena GuestHouse. Located a short 5-minute walk from the iconic Lisbon Cathedral and the historic Castle of São Jorge, our family-friendly guesthouse offers convenient and comfortable accommodations at affordable LeL Madalena GuestHouse room prices. Choose from one of our seven uniquely decorated guestrooms, each equipped with modern amenities such as state-of-the-art microwaves, flat-screen TVs, and plush memory foam beds with premium bedding. Stay connected with complimentary wireless internet and enjoy a range of entertainment options with our digital programming. Step outside and discover all that Lisbon has to offer, with popular landmarks like the Armazens do Chiado Mall, Figueira Square, and the Santa Justa Elevator just a short walk away. And for those wanting to venture further, Armazens do Chiado Mall, Figueira Square, and the Santa Justa Elevator are easily accessible on foot. After a day of sightseeing, unwind in our cozy communal living room or let our helpful concierge take care of all your needs. Forgot to pack enough clothes? No problem – our on-site laundry facilities are available for your convenience. And with our friendly and multilingual staff at your service, you can relax knowing that your every need will be taken care of with ease. Plus, with hassle-free express check-out and limited on-site parking, your stay at LeL Madalena GuestHouse will be stress-free. Both Humberto Delgado Airport and Cascais Airport are easily accessible from our guesthouse, making it the perfect base for exploring all the wonders of Lisbon. So why wait? Book your stay at LeL Madalena GuestHouse online and enjoy the vibrant energy of Lisbon from the comfort of our affordable and convenient accommodations at Rua da Madalena 128, 1st floor1100-323, Portugal.

Highlights

• Located in the heart of Lisbon, a 5-minute walk from Lisbon Cathedral and Castle of São Jorge • Family-friendly guesthouse with 7 individually decorated rooms • Shared/communal kitchen, rainfall showerheads and complimentary toiletries in private bathrooms • Complimentary wireless internet and premium bedding • Close proximity to popular attractions: Armazens do Chiado Mall (0.2 km), Figueira Square (0.3 km), and Santa Justa Elevator (0.3 km) • Within 1.9 km of Commerce Square and 8 km from the airport • Amenities include free WiFi, concierge services, and a communal living room • Ideal for both casual and business travelers with express check-out and laundry facilities available

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Multilingual Staff

Smoke-free property

Concierge desk

Coffee/tea

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Concierge desk

Food & Beverages

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and mobile payments; cash is not accepted.

Mobile payment options include: Pay.

Me, Pay.

Pal, and Mobile.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

Administrative fee: EUR 15 per accommodation, per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and mobile payments; cash is not accepted.

Mobile payment options include: Pay.

Me, Pay.

Pal, and Mobile.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

Administrative fee: EUR 15 per accommodation, per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

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Amenities

Location

da Madalena, Lisbon, Lisboa Region, 1100-323

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Ratings & Reviews

3.5/5

43 Ratings

Maya Hazelgrove

4/5

9 Jan, 2023

I was initially very put off by the really negative reviews here, but ended up keeping my booking as I wanted to give this place a chance. I did end up having a really nice stay here! I stayed in room number 3 which was spacious and comfortable. Bathroom was a good size and it was decorated nicely with a nice balcony snd view of the Main Street below. If doors were closed it wasn’t loud at night. The location is great, right in the city centre and near the castle. The only things I would say which can be improved are: - housekeeping service wasn’t every day, it should be. And they didn’t change towels - no where to hang towels up in the bathroom - walls are paper thin, I could hear everything from the other rooms and I am sure they could hear me too. If you want more privacy this isn’t the place for you - hallway on entry to guesthouse is very dark upstairs, install a light for safety please!

joe martin

4/5

4 Apr, 2023

Right in the centre of everything. Close to Castle, Squares , Tram no 28, Sea front , bars , restaurants. Room very clean and tidy with balcony. Kitchen area has all you need for your stay . Linen changed regularly. Shower room excellent ( except leak at shower door needs looking at before it destroys the wooden floor in the hall .....small job to fix it )

Adonica Salter

3/5

16 Oct, 2022

The location is the best point about this place. You can walk from the train station down to the Alfama district and back. You can see all of the touristy places in walking distance. Otherwise, we didn’t love it so much that we would stay again. If you arrive to the Google maps location you will not be able to get in. Plain green doors with no signage at the street. You must check in and deal with everything from the FLH Hotel across the street. Unfortunately we didn’t receive check-in instructions or access codes by email. No safe, fridge or coffee maker in the room. There was a kitchen but no one explained to us what to use. There was a box of open instant coffee but we didn’t know if that just belonged to another guest. We found the bathroom was not very clean, with toothpaste lining the bathroom cup and mold on the inside of the shower (as pictured). Handle for sink was missing a piece. Hair dryer provided. This was okay but for the price I think you probably could get better service elsewhere. Hard to beat the location though.

Rachel Roskoski

1/5

18 Sep, 2022

This hotel/guesthouse cannot manage the number of guests it currently has. When my friend and I arrived, it took us over 20 minutes just to be seen by the front desk to check-in. Then once we went to our room it has clearly not been cleaned. The room was an absolute mess with the sheets as if they had just been slept in. The kitchen we waited in was dirty with trash bags piling up and smelt bad. We complained our room was not ready, just to be told to come back later. This is unacceptable if you have checked in a guest already. My friend and I ended up waiting an entire hour after begging the cleaning lady to please clean our room next. The front desk never did anything else to check in with us or make sure we were satisfied after our horrendous check-in experience. Will never stay here again. For the price, there are many better options in Lisbon.

namanmm

1/5

29 May, 2022

Worst place I've ever stayed Room condition is not bad, but there is no communication with the host. Additionally, someone tried to open my room door last night, and this morning my room password was changed and I couldn't get into my room for close to an hour! And the host still hasn't contacted me. If the other guests hadn't helped me, the rest of my day would have been a mess! If you have any problems, go to the memoria Hotel, not the host, and ask for help.

Maya Hazelgrove

4/5

9 Jan, 2023

joe martin

4/5

4 Apr, 2023

Adonica Salter

3/5

16 Oct, 2022

Rachel Roskoski

1/5

18 Sep, 2022

namanmm

1/5

29 May, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.