Level Chicago – Old Town

3.8/5(44 Reviews) rating

4 Star Hotel locationPin

Chicago, Illinois

106

1/106

About hotel

Located in the bustling heart of Downtown Chicago is a hidden treasure - Level Chicago - Old Town. Promising an unforgettable stay experience, indulge in the exceptional amenities of this 4-star aparthotel. Each guestroom is elegantly decorated and includes modern conveniences such as fully equipped kitchens, luxurious pillowtop beds, and high-quality bedding, creating a home away from home for every guest. Just minutes away from top tourist attractions like Michigan Avenue, Chicago Riverwalk, and Navy Pier, this hotel is perfect for both business and leisure travelers. Within a short 5-10 minute walk, guests can discover the lively State Street, famous Second City, and picturesque Oak Street Beach, making it an ideal location to explore all that Chicago has to offer. For those looking for relaxation and wellness, the hotel provides a 24-hour fitness center, sauna, and a refreshing seasonal outdoor pool. Enjoy complimentary wireless internet and concierge services to enhance your stay experience. Catering to business travelers, the hotel offers a 24-hour business center and convenient services such as dry cleaning and laundry. With self-parking options available on-site, guests can easily explore Chicago's must-see attractions, including the fascinating Chicago History Museum and the stunning Holy Name Cathedral, as well as take in the breathtaking views from the John Hancock Center. Conveniently located near both Chicago O'Hare International Airport and Chicago Midway Airport, guests can breathe easy while traveling. Don't miss out on the chance to indulge in comfort, convenience, and luxury. Book your stay at Level Chicago - Old Town and discover the best of Downtown Chicago at affordable prices. Make your reservations today using the exact phrases "Level Chicago – Old Town room prices" and "Book Level Chicago – Old Town Online". Visit the hotel at 1140 North Wells Street, Illinois60610, United States to experience the vibrant and diverse city of Chicago like never before.

Highlights

• Located in downtown Chicago, just a 5-minute drive from Michigan Avenue and 6 minutes from Chicago Riverwalk • Offers a range of 4-star luxury, boutique, and budget options to cater to all types of travelers • 60 individually decorated guestrooms with kitchens, pillowtop beds, and complimentary Wi-Fi • Advantageous location with popular attractions such as Navy Pier (3.3 km), Wrigley Field (8.8 km), and Lake Michigan (0.6 km) all within easy reach • Close to State Street (0.8 km) and Second City (1 km) for easy access to shopping and entertainment • A variety of dining options nearby, including restaurants and cafes • 24-hour health club, sauna, and seasonal outdoor pool for recreational opportunities • Business amenities including a 24-hour business center and dry cleaning/laundry services • Self parking available on-site (subject to charges) • Convenient distances from various airports: Chicago O'Hare Intl. Airport (29 km), Chicago Midway Airport (21.6 km), Chicago Executive (41.3 km), and others

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Swimming Pool

Accessible parking

Terrace

Concierge desk

Sauna

Game Room

BBQ/Picnic area

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Swimming Pool

Accessible parking

Terrace

Concierge desk

Sauna

Activities

Game Room

BBQ/Picnic area

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Contactless check-out is available.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 200 per accommodation, per night.

Resort fee: USD 17.00 per accommodation, per night. The resort fee includes: Additional inclusions.

Concierge service.

Fitness center access.

In-room bottled water.

Sporting facilities or equipment.

We have included all charges provided to us by the property..

The seasonal pool will be open from May to October..

Pool access available from 7:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Pet Policy

Only dogs are allowed.

Maximum number of pets per room 1.

Service animals are exempt from fees/restrictions.

Pets allowed.

Pet max weight (per pet) in kg is 23.

Only dogs and cats are allowed.

Pet max weight (per pet) in lb is 50.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Contactless check-out is available.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 200 per accommodation, per night.

Resort fee: USD 17.00 per accommodation, per night. The resort fee includes: Additional inclusions.

Concierge service.

Fitness center access.

In-room bottled water.

Sporting facilities or equipment.

We have included all charges provided to us by the property..

The seasonal pool will be open from May to October..

Pool access available from 7:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

Pet Policy

Only dogs are allowed.

Maximum number of pets per room 1.

Service animals are exempt from fees/restrictions.

Pets allowed.

Pet max weight (per pet) in kg is 23.

Only dogs and cats are allowed.

Pet max weight (per pet) in lb is 50.

Service animals are allowed.

₹22,444

₹33,632

33% OFF

+ ₹4,858 taxes / night

Earn 273 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹22,444

₹33,632

33% OFF

+ ₹4,858 taxes / night

Update Price

Earn 273 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

N Wells St, Chicago, Illinois, 60610

View on Maps

Ratings & Reviews

3.8/5

44 Ratings

Blaing Laing

5/5

24 Aug, 2023

I felt right at home. Eric and Traci were so welcoming, sweet, friendly and funny. They went above and beyond to make my stay a pleasant one. My room was beautiful, clean, the bed was comfortable, the room had everything I needed for my stay and more, my view was beautiful and the amenities were great. I had a lot of fun from the pool to the game room. Great location, parking garages are near, there's also meter parking. Plenty of restaurants and grocery stores. I didn't want to leave. I'll be returning soon :)

Fallon Leclerc

5/5

17 Dec, 2022

I LOVE Level in Old Town! This was my second stay here and the front desk was absolutely amazing! The Level was beautiful from the second you walk through the door. It truly is a Level up from your traditional hotels. It has clean and spacious accommodations. Thank you so much for making my stay in Chicago memorable. The only caveat to this is the confusion surrounding credit cards on arrivals for business travelers. When arriving they ask for a physical credit card on file for incidentals when there is already a business credit card on file from the company. This is unneeded and makes the person feel uncomfortable giving a personal credit card when there is already a cc on file.

Lisa Murner

5/5

25 Feb, 2023

Top class rental, more like an apartment than a hotel. Super clean, amazing amenities, and every person who worked there was kind and helpful. I love that the parking is attached and everything was secure and safe. The eighth floor was a surprise and included a dog park which we used daily. Great views of the city. I’ve already recommended it to a friend.

Blaing Laing

5/5

24 Aug, 2023

Fallon Leclerc

5/5

17 Dec, 2022

Lisa Murner

5/5

25 Feb, 2023

Barbara Brandes

5/5

25 Oct, 2023

First class facility, service and location. Our unit was spacious, spotlessly clean and well appointed with everything we needed. Would highly recommend

Dominique Edwards-Tyson

1/5

13 Jan, 2024

horrible place to stay room is not ready almost a hour after check in with no incentive given, messed up the whole stay!!! not properly managed, do not recommend!!! Also there are pets everywhere!!!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.