Liberty Suites Hotel

This hotel is $200 CAD a night in low season, In Great location, so for spending almost $250 a night coming from far as a traveler, we requested water in the room and they said we don’t have water. You have to come downstairs and buy water for two dollar from the vending machine. Also if you don’t have cash you’re not able to purchase from the vending machine. This is absolutely ridiculous for a hotel name like this in a very good location. Hotel and hospitality is all about customer service and this feels a scam and stealing people’s money. The quality of service is getting worse and worse every day in this hospitality businesses

Stayed in the one bedroom suite for a week, LOVED it, I had a dishwasher, washing machine and dryer, a great kitchen and the entire place was extremely clean. Also had a living room and closet. The receptionists are friendly and attentive/accommodating. Some cons: -The continental breakfast is pretty terrible if you care about nutrition/breakfast is the most important meal of the day. I didn’t have a breakfast there even once, just wasn’t appealing, I’d rather drive or walk to something else. -Location is really great if you have a car, otherwise minimum 15-20 minute walk to any decent food situations unless you’re Asian or like Asian food as the mall downstairs is fully Asian including food court. There is a Subway. -There is no bellboy service -There is nothing provided in the kitchen, not paper towel, not dishwasher detergent not laundry detergent not utensils not dish soap nothing. I’ve been in suites where these have been provided. -The housekeeping did not do a good job with the bed, in fact the bed is really annoying as the comforter is only protected with two sheets up and down so if you care about like cleanliness then those sheets coming undone exposing the inside of the comforter which doesn’t get washed is extremely frustrating especially when they won’t change your sheets unless you ask them to. The smaller issues are, elevators are a bit weird you have to use your key card from the outside to indicate your floor, if you don’t use it the floors which have the rooms will not be accessible on the screen. The parking lot area is rather confusing so it may take you a couple of tries to remember where the ramps are, where the exit is, which area is best for you to park in based on which entrance you need, etc. All of that being said I would still stay here and tolerate the cons just because I loved my room with all the facilities and efficient room design.