Liiiving - Downtown Secret Terrace

4.1/5(47 Reviews) rating

4 Star Hotel locationPin

Porto, Norte

Liiiving - Downtown Secret Terrace entrance

1/51

About hotel

Location: With a stay at this apartment in Porto (Centro / Baixa), you'll be within a 5-minute drive of Porto Historic Center and Almas Chapel. This 4-star apartment is 1.3 mi (2.1 km) from Ribeira Square and 0.8 mi (1.2 km) from Porto City Hall.Rooms: Make yourself comfortable in your apartment, which features a refrigerator. Complimentary wireless Internet access is available to keep you connected. The bathroom features a shower with a rainfall showerhead. Conveniences include a dryer and an iron/ironing board.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Almas Chapel - 0.4 km / 0.3 mi
Bolhao Market - 0.5 km / 0.3 mi
Majestic Café - 0.7 km / 0.5 mi
Holy Trinity Church - 0.9 km / 0.5 mi
Porto Coliseum - 0.9 km / 0.5 mi
Church of Saint Ildefonso - 0.9 km / 0.6 mi
Porto City Hall - 1 km / 0.6 mi
Town Hall Square - 1 km / 0.6 mi
Praça da Batalha - 1.1 km / 0.7 mi
Aliados Square - 1.1 km / 0.7 mi
Garden of St. Lazarus - 1.1 km / 0.7 mi
Ponte Infante D. Henrique - 1.2 km / 0.7 mi
Duoro River - 1.3 km / 0.8 mi
Santa Clara Church - 1.4 km / 0.9 mi
Porto Cathedral - 1.4 km / 0.9 mi

The preferred airport for this apartment is Porto Airport (OPO) - 17.7 km / 11 mi

Quick Facts

Check-In

3:30 PM

Check-Out

10:30 AM

Rooms

Popular Amenities

Smoke-free property

Show all Amenities

General Amenities

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

Cleaning fee: EUR 35 per accommodation, per stay.

We have included all charges provided to us by the property..

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

No elevators.

Special check-in instructions

Cleaning fee: EUR 35 per accommodation, per stay.

We have included all charges provided to us by the property..

Pet Policy

Pets not allowed.

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Amenities

Location

Rua da Venezuela, Porto, Norte, 4000-415

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Ratings & Reviews

4.1/5

47 Ratings

Michelle Poole

1/5

30 Oct, 2023

It’s too bad I can’t give a positive review. The people who work in the welcome center are great and that’s the only positive thing I can say. If they were running the company perhaps there would be better communication and service. The apartment I stayed in was one of the more expensive properties and on the surface looked like luxury. They do not clean the river view apartment building and I was there for a month so saw this first hand. The cleaning crew may clean the apartment before a tenant moves in but not the actual building itself. It’s disgusting. One day our oven door glass shattered and instead of sending a maintenance person they sent the cleaning crew to vacuum the glass hours later so in order to make sure my family and I did not hurt ourselves I cleaned most of it up myself. Garbage was left on the stairs in front of the building for days at a time probably because the trash room was allowed to become so full that it was disgusting and it is remarkable there were no rodents. Trash was there for at least two weeks before being removed. No calls were ever returned so in order for me to get any answers or anything done I would have to physically go to the welcome center and though this was not their job the women there would do there best to get in touch with the people that were supposed to be available to tenants when something went wrong. Emails were not replied to some times for days and there is more but I’ll leave it here and hope you get the gist of how strongly I would recommend staying anywhere else but one of these properties.

Simone Stenti

1/5

11 Dec, 2023

Horrible, disgraceful experience. We were in an apartment in Marques, the building was nicely renovated but the smell of mold was unbearable and it was extremely cold. After several messages to the property, they managed to send someone to fix the AC but still the smell stayed and, all in all, we spend 2 out of 4 nights in total cold. No apologies, no discounts, nothing. Avoid at all cost this people.

A L

2/5

20 Jun, 2023

Be cautious of the Living company, as they can jeopardize your company's profitability. Their practices include delayed payments, additional costs through intermediary firms, slow customer service, unprofessional room cleaning, resulting in customer complaints, negative reviews, and a decrease in your building's rating and value. Disputes such as furniture damages and excessive water consumption are resolved unfavorably, burdening you financially. The owner, Alfonso, shows reluctance in addressing operational issues, leading to expenses exceeding the promised 25% for building owners. Collaborating with this company guarantees a negative impact on your business, given their unwillingness to improve. Avoid them to safe guard your finances.

Michelle Poole

1/5

30 Oct, 2023

Simone Stenti

1/5

11 Dec, 2023

A L

2/5

20 Jun, 2023

Jan Winter

1/5

17 Jan, 2024

Just terrible. This is close to fraud. They offer apartments on idealista for reasonable prices and when you contact them they tell you the prices will increase up to 75%!!! In Germany this would be declared as a scam for sure. Just disgusting way to take advantage of people who are looking for a place to stay for long term.

Gustavo Burmester

5/5

10 Aug, 2023

Pure 5 stars. The quality and service from Liiiving is just priceless. Absolute love for these guys!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.