Lisbon Arsenal Suites

google-logo3.5/5(385 Reviews)rating4 Star HotellocationPinLisbon, Lisboa Region
Ecotours 1
Breakfast Area 2
count103
    null0

    About hotel

    Experience the vibrant city of Lisbon like never before with a stay at Lisbon Arsenal Suites, a strategically located 4-star guesthouse on Rua do Arsenal, 601100-038, Portugal. Perfectly situated just a stone's throw away from the bustling Rossio Square, this luxurious guesthouse is the ultimate starting point for your city exploration. With top attractions such as Commerce Square, Rua Augusta Arch, Mercado da Ribeira, and Lisbon Cathedral within walking distance, Lisbon Arsenal Suites truly offers the best of what the city has to offer. But the prime location is just the beginning. This guesthouse boasts 24 well-appointed and uniquely decorated rooms, each designed to provide guests with a comfortable and homely stay. With amenities like minibars, flat-screen TVs with cable programming, and complimentary Wi-Fi, guests can relax and unwind in style. The bathrooms, featuring bathtubs or showers and hairdryers, add an extra touch of luxury to your stay. Plus, for those traveling with a larger group, additional rollaway beds can be requested. But that's not all, as Lisbon Arsenal Suites caters to all types of travelers. Enjoy a variety of recreational activities like bicycle rentals and concierge services to make the most out of your stay. A convenient area shuttle is also available for guests to explore nearby destinations. And for those traveling for business, take advantage of dry cleaning and laundry services, as well as a multilingual staff and luggage storage. Plus, an airport shuttle can be arranged for a surcharge upon request for those arriving by air, with the nearest airport, Humberto Delgado Airport, just 9.7 km away. But the true standout feature of Lisbon Arsenal Suites is its exceptional hospitality. Start your day with a delicious continental breakfast or opt for 24-hour room service for a cozy night in. The guesthouse's 3 beach bars offer the perfect setting to relax and sip on a refreshing drink. With affordable Lisbon Arsenal Suites room prices, this is the ideal destination for anyone looking for affordable accommodations suitable for a variety of people. And don't forget to book Lisbon Arsenal Suites online to secure your stay at this remarkable guesthouse, where natural language generation meets impeccable service.
    Highlights
    • Centrally located 4-star guesthouse steps away from Commerce Square • Individually decorated guestrooms with minibars and flat-screen TVs • Complimentary Wi-Fi and cable programming • Rooms with bathtubs or showers and hair dryers • Close proximity to Mercado da Ribeira and Lisbon Cathedral • Tourist attractions within walking distance, including Rua Augusta Arch and Lisboa Story Centre • Easy access to the airport (9.7 km) and railway station (22.2 km) • On-site amenities include concierge services and complimentary Wi-Fi • Business amenities such as dry cleaning and luggage storage available • 24-hour room service and 3 beach bars to relax and unwind • Continental breakfasts available daily (surcharge) from 7:30 AM to 10:00 AM.
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    12:00 PM
    Rooms
    24
    Floors
    5
    Popular Amenities
    Popular Amenities
      General Amenities

      Hotel safe deposit box (not room safe box)

      Lift/ Elevator

      Multilingual Staff

      Designated Smoking Areas

      Concierge desk

      Banking services

      Bicycle rentals

      Shopping mall

      Activities

      Baby Sitting / Child Services

      Food & Beverages

      Breakfast available

      Services

      Airport shuttle service

      Transportation

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards; cash is not accepted.

      Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

      Professional property host/manager.

      Gap period enforced between guest stays - 24 hours.

      Contactless check-out is available.

      Shield between guests and staff in main contact areas.

      Property follows sanitization practices of Safe Travels (WTTC - Global).

      Property confirms they are implementing guest safety measures.

      Temperature checks are available to guests.

      Individually-wrapped food options are available.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Property confirms they are implementing enhanced cleaning measures.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Individually-wrapped food options are available through room service.

      Property follows regional sanitization guidelines Clean & Safe (Portugal).

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Individually-wrapped food options are available for breakfast.

      Masks are available to guests.

      Contactless check-in is available.

      Protective clothing is available to guests.

      Essential workers only - NO.

      Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

      Commonly-touched surfaces are cleaned with disinfectant.

      Special check-in instructions

      You'll be asked to pay the following charges at the property: Deposit: EUR 100 per accommodation, per stay.

      Breakage deposit: EUR 100 per stay.

      A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

      We have included all charges provided to us by the property..

      One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

      This property advises that enhanced cleaning and guest safety measures are currently in place.

      Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

      Personal protective equipment, including masks, will be available to guests.

      Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

      Contactless check-in and contactless check-out are available.

      Individually-wrapped food options are available for breakfast and through room service.

      Each guestroom is kept vacant for a minimum of 24 hours between bookings.

      This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

      This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards; cash is not accepted.

        Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

        Professional property host/manager.

        Gap period enforced between guest stays - 24 hours.

        Contactless check-out is available.

        Shield between guests and staff in main contact areas.

        Property follows sanitization practices of Safe Travels (WTTC - Global).

        Property confirms they are implementing guest safety measures.

        Temperature checks are available to guests.

        Individually-wrapped food options are available.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Property confirms they are implementing enhanced cleaning measures.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Individually-wrapped food options are available through room service.

        Property follows regional sanitization guidelines Clean & Safe (Portugal).

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Individually-wrapped food options are available for breakfast.

        Masks are available to guests.

        Contactless check-in is available.

        Protective clothing is available to guests.

        Essential workers only - NO.

        Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

        Commonly-touched surfaces are cleaned with disinfectant.

        Special check-in instructions

        You'll be asked to pay the following charges at the property: Deposit: EUR 100 per accommodation, per stay.

        Breakage deposit: EUR 100 per stay.

        A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

        We have included all charges provided to us by the property..

        One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

        This property advises that enhanced cleaning and guest safety measures are currently in place.

        Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

        Personal protective equipment, including masks, will be available to guests.

        Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

        Contactless check-in and contactless check-out are available.

        Individually-wrapped food options are available for breakfast and through room service.

        Each guestroom is kept vacant for a minimum of 24 hours between bookings.

        This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

        This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

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        Amenities

        Location
        Rua do Arsenal, Lisbon, Lisboa Region, 1100-038

        Ratings & Reviews

        3.5/5

        385 Ratings

        Sergey Aghinyan
        google-logo
        5/5
        28 Jan, 2024

        A Delightful Stay in Lisbon's Heart My recent stay at Lisbon Arsenal Suites was a true delight. From the friendly staff to the comfortable accommodations, I had a wonderful time exploring Lisbon from this convenient base. The breakfast buffet was a highlight, offering a variety of Portuguese delicacies. I highly recommend this hotel for anyone seeking a memorable stay in Lisbon.

        Read More
        Sebastian Hammer
        google-logo
        1/5
        21 Nov, 2023

        The only good thing about this hotel is the fact it is close. It is way too expensive at rooms are not great. Upon check in, the machine to scan the passport was apparently broke, which means they had to take s picture of my passport in the receptionist personal phone to release the key, which I don't think it's completely GDPR compliant. The rooms are extremely loud, you can hear everything that is going on out on the stairs and other people's rooms, which means I got to enjoy several movies my co-guests were watching, and listen to them 3am in the morning doing ... stuff. Beeping noises keep going off at random waking you up, again.

        Read More
        alessia tarantino
        google-logo
        1/5
        14 Oct, 2023

        Unbelievable this place. Got here yesterday i had no towels in the bathroom, the electricity socket are not working and so is the hairdryers. Ask for a replacement and they can accommodate that. Honestly not worth the money even if the location is good. Poor customer service as well as they can't even let me talk to management. My advice, pick another place!

        Read More

        3.5/5

        385 Reviews

        Sergey Aghinyan
        google-logo
        5/5
        28 Jan, 2024
        A Delightful Stay in Lisbon's Heart My recent stay at Lisbon Arsenal Suites was a true delight. From the friendly staff to the comfortable accommodations, I had a wonderful time exploring Lisbon from this convenient base. The breakfast buffet was a highlight, offering a variety of Portuguese delicacies. I highly recommend this hotel for anyone seeking a memorable stay in Lisbon.
        Sebastian Hammer
        google-logo
        1/5
        21 Nov, 2023
        The only good thing about this hotel is the fact it is close. It is way too expensive at rooms are not great. Upon check in, the machine to scan the passport was apparently broke, which means they had to take s picture of my passport in the receptionist personal phone to release the key, which I don't think it's completely GDPR compliant. The rooms are extremely loud, you can hear everything that is going on out on the stairs and other people's rooms, which means I got to enjoy several movies my co-guests were watching, and listen to them 3am in the morning doing ... stuff. Beeping noises keep going off at random waking you up, again.
        alessia tarantino
        google-logo
        1/5
        14 Oct, 2023
        Unbelievable this place. Got here yesterday i had no towels in the bathroom, the electricity socket are not working and so is the hairdryers. Ask for a replacement and they can accommodate that. Honestly not worth the money even if the location is good. Poor customer service as well as they can't even let me talk to management. My advice, pick another place!
        Alexandra Turner
        google-logo
        5/5
        27 May, 2023
        We stayed here for a night during our stop over in Lisbon. The room was great - the bathroom was huge, with big windows. The shower was spacious and worked very well. We had a mini fridge as well. The bed was decently comfortable. Very clean and welcoming. The price vs. the location was incredible- we were central to everything, including the ocean. Service was great. Not loud at all- once you close the windows/balcony door, you can barely hear anything. Will absolutley return.
        Natalia Kryukova
        google-logo
        3/5
        30 Mar, 2023
        The location was good and the people at the reception were lovely. But, I would say those are really the only positives. The walls are paper thin, I had the pleasure to be awakened by my neighbours doing the devil’s tango as if they were in my room. The toilet also made weird noises non stop, like water filling in, it was quite annoying too. The cleaning ladies were lovely and really thorough with the cleaning and making sure everything is as clean as can be, however the infrastructure is so old that no matter how much cleaning is done, some things need to be changed (sink full of scratches, toilet full of scratches and with old rust stains in bottom, towels smelling funky sometimes and full of holes, bet up trash can, shower without a detachable handle, no place to put your shower gel, even though there were holes where some sort of holder should be). Long story short, the hotel really needs some renovation because it is called “suites” and supposed to be 4 stars, but feels a lot like my college dorm. Another rather shocking thing for me was that the shower gel/shampoo bottles were refilled, not swapped, which for me feels super unhygienic, specially since they were very tiny bottles (10-15ml). Also, not all outlets were functional, which is rather annoying in 2023. And last, but not least, 25€ per person for an airport transfer? Am I taking a limo? An Uber is 15€ tops in total. In summary, lovely service but the rooms need some TLC. I would book again if the price was as good as this time since the location is really great, but I wouldn’t splurge on it.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          38.70765

          2024-11-25

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          Lisboa Region
          Lisboa Region
          1100-038
          PT

          5

          1

          1

          5

          3

          Exterior Detail

          Lisbon Arsenal Suites - Lisbon - Exterior Detail

          Ecotours

          Lisbon Arsenal Suites - Lisbon - Ecotours

          Breakfast Area

          Lisbon Arsenal Suites - Lisbon - Breakfast Area

          Buffet

          Lisbon Arsenal Suites - Lisbon - Buffet

          Buffet

          Lisbon Arsenal Suites - Lisbon - Buffet

          Buffet

          Lisbon Arsenal Suites - Lisbon - Buffet

          Buffet

          Lisbon Arsenal Suites - Lisbon - Buffet

          Outdoor Dining

          Lisbon Arsenal Suites - Lisbon - Outdoor Dining

          Outdoor Dining

          Lisbon Arsenal Suites - Lisbon - Outdoor Dining

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          Room

          Lisbon Arsenal Suites - Lisbon - Room

          10

          3.5

          385

          Hotel safe deposit box (not room safe box)

          Lift/ Elevator

          Multilingual Staff

          Designated Smoking Areas

          Concierge desk

          Banking services

          Bicycle rentals

          Shopping mall

          Baby Sitting / Child Services

          Breakfast available

          Airport shuttle service

          Transportation