Lisbon City Hotel

3.9/5(1.09K Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

1/82

About hotel

Welcome to Lisbon City Hotel, your perfect home base for exploring the vibrant and charming city of Lisbon. Located at Av. Almirante Reis, n 491150, Portugal, our prime location offers easy access to all of Lisbon’s top attractions. Our modern and comfortable guestrooms are designed to cater to the needs of both leisure and business travelers. Each room is equipped with an LCD television, complimentary Wi-Fi, and a luxurious private bathroom complete with complimentary toiletries. Our attentive staff provides weekly housekeeping to ensure your stay is seamless and stress-free. Take in the city’s beauty with just a short distance drive to the lively Rossio Square and the stunning Lisbon Oceanarium, or explore on foot to iconic tourist spots like Avenida da Liberdade and the Castle of São Jorge, all within walking distance from our hotel. After a day of sightseeing, unwind on our rooftop terrace and soak in the breathtaking views of the city. Need to catch up on work? Our complimentary Wi-Fi and conference space have got you covered. Our babysitting services also allow you to focus on your professional commitments while we take care of your little ones. Start your day with a delicious buffet breakfast in the morning, and end it with a well-deserved drink at our bar. Our round-the-clock front desk, multilingual staff, and luggage storage ensure a hassle-free stay for our guests. With affordable Lisbon City Hotel room prices and easy access to Humberto Delgado and Cascais Airports, there’s nowhere else you’d rather be. Book Lisbon City Hotel online today and experience the best of Lisbon.

Highlights

• Centrally located in the Lisbon City Center, within a 2-minute drive to Rossio Square and 1.6 km to Restauradores Square • Featuring 43 guestrooms with LCD televisions and complimentary wireless Internet access • Within 8 km from Lisbon Oceanarium and 1.9 km from popular tourist attractions such as Santa Justa Elevator and Commerce Square • Easily accessible from Humberto Delgado Airport (5.9 km) and Cascais airport (22.2 km) • Rooftop terrace with stunning city views and complimentary Wi-Fi available throughout the hotel • Ideal for both casual and business travelers, with conference space, 24-hour front desk, and multilingual staff • Close proximity (0.1-1.6 km) to Avenida Almirante Reis, Martim Moniz Square, Castle of São Jorge, and more popular tourist attractions • Babysitting services available upon request and bar/lounge on-site for evening drinks • Enjoy a daily buffet breakfast (fee) and access to amenities such as a television in the common area and tour/ticket assistance.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Terrace

Baby Sitting / Child Services

Breakfast available

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Terrace

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Cashless transactions are available.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Breakage deposit: EUR 100 per stay.

A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Cashless transactions are available.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Breakage deposit: EUR 100 per stay.

A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Av Alm Reis, Lisbon, Lisboa Region, 1150

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Ratings & Reviews

3.9/5

1.09K Ratings

Lynton D'Souza

4/5

28 Oct, 2023

To start with this hotel is located in the centre and less than even a minute to the metro station. If you have a public transport pass it is a very convenient location. The rooms were clean even the shower. The door stopper was very annoying near the closet many times we hurt or feet by just stamping on it Room size was good They are taking card details as a security deposit which is scary, instead they should inspect the room if they have trust issues. No issue with hot water and air conditioning Things they can improve: Add a kettle to the room, door stopper can be towards the wall instead like a nail on the floor Overall good experience.

Cassie Lester

1/5

29 Jan, 2024

Our room was so dirty. There was hair and soap on the walls of the shower and blood and mascara on the sheets. There are two buildings about a block away. One is like an aparthotel- where we stayed, the other is a hotel- where reception is. I wrote the full story in my booking review, but basically, it is disgusting and the staff will not do more than the absolute minimum.

Fahad Nadeem

5/5

10 Jul, 2023

For the price, this is a really good hotel. The rooms are tiny but they do have balconies if you are a smoker. The rooms are clean and feels new. The staff at reception is very helpful and the location of the hotel is very convenient. Our room was by the street so at night we did get a lot of noise from the rubbish collection and general traffic. I recommend asking for a room on the upper levels.

Lynton D'Souza

4/5

28 Oct, 2023

Cassie Lester

1/5

29 Jan, 2024

Fahad Nadeem

5/5

10 Jul, 2023

Shun La Won ain

2/5

7 Jan, 2024

Staffs were very nice. Location was convenient and just two stations away from the center. There was vaccum cleaning at 10AM in the morning which woke me up. That was really annoying

Gita Chhetri

5/5

9 Nov, 2023

The hotel is in a great location😊.very Central in the historic part of the city.in addition to having easy access to means of transport(metro,bus,tram).and very good breakfast.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.