Lisbon Finestay Mastro

4.2/5(146 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/98

About hotel

Welcome to Lisbon Finestay Mastro, conveniently situated at the vibrant Largo Mastro, 6, Lisbon1150-229, Portugal, just a short distance from the airport and easily accessible by public transport or a quick taxi ride. Our 4-star aparthotel is the perfect base for your city excursions, with our prime location allowing for easy access to top attractions like Avenida Almirante Reis and Martim Moniz Square and a 15-minute stroll to the iconic Rossio Square. Our 22 beautifully designed guestrooms offer all the comforts of home with fully stocked kitchens, complete with a refrigerator and oven, perfect for whipping up a delicious meal at your convenience. Relax and unwind with a movie on our 49-inch flat-screen TVs with cable programming, or stay connected with complimentary wireless internet. Travelling with little ones? No problem. We offer cribs upon request. Step outside and immerse yourself in the vibrant energy of Lisbon. Take a leisurely walk to the lively Avenida da Liberdade, filled with a variety of shops and restaurants, or visit the historic Rossio Square. Don't miss out on the National Theatre of D. Maria II or the majestic Castle of São Jorge. After a day of exploration, retreat to our hotel and relax on our terrace while taking in the stunning city views. For business travelers, we offer express check-out and the convenience of an elevator. And to start your day off right, grab a delicious to-go breakfast, available daily for a fee. At Lisbon Finestay Mastro, we cater to all types of travelers and are proud to offer affordable accommodations suitable for everyone. Our modern amenities and prime location make us the top choice for travelers looking to experience the best of Lisbon. Don't wait any longer - book your stay with us today and take advantage of our unbeatable Lisbon Finestay Mastro room prices. Book Lisbon Finestay Mastro online now and make unforgettable memories in the beautiful city of Lisbon.

Highlights

• In the heart of Lisbon, near Rossio Square • 15-minute walk to Rossio Square, 1.3 km from Castle of São Jorge, and 2.7 km from Commerce Square • 4-star aparthotel with 22 guestrooms featuring kitchens and free Wi-Fi • 49-inch flat-screen TVs, cable programming, and electric kettles in all rooms • Complimentary cribs available upon request • Within 1 kilometer of top attractions including Avenida Almirante Reis and Coliseu dos Recreios • Just 0.8 km from Avenida da Liberdade • Less than 10 kilometers from Lisbon airport and 20 kilometers from Cascais airport • Terrace and free Wi-Fi accessible for all guests • To-go breakfasts available for purchase between 8:00 AM to 10:30 AM • Elevator and express check-out for convenience during business trips.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Smoke-free property

Terrace

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Terrace

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

This property is professionally cleaned.

Air conditioning is not provided.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No rollaway/extra beds available.

Events/parties not allowed.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

This property is professionally cleaned.

Air conditioning is not provided.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No rollaway/extra beds available.

Events/parties not allowed.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

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Amenities

Location

do Mastro, Lisbon, Lisboa Region, 1150-229

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Ratings & Reviews

4.2/5

146 Ratings

Harm de Jong

1/5

15 May, 2023

Apartment looks very good at first glance. Nice and clean (except for a little mold in the shower). Main minus point: the beds. They are really terrible! You can feel the springs of the mattress so I could hardly sleep. Previous reviews show that this problem has been known for years. Unfortunately, nothing is done about this. Just like the not working doorknob of the bathroom. After being stuck on the toilet for several minutes decided not to close the door. Furthermore, the drain of the shower was clogged, so we could not shower for more than a minute to avoid flooding the entire bathroom. And then two small points of improvement: shelves in the closets, now you only have hangers. And hooks to hang your towels would have been nice. All in all, not worth the money!

Jungwon BAE

1/5

12 Jun, 2023

The location and room itself is good. But the service was very poor. I know it’s not a hotel, but still it’s an accommodation, right?? We(2 ppl) stayed here for 7 days and they only provided 6 towels total, 2 small toilet rolls (so we had to purchase them from the supermarket), and no bed sheets changes. There was no reception and no message respond to what I sent for a toilet paper request. They ignored and just gave me a notice for the city tax. What the.. the only thing I enjoyed was that one of our favourite restaurant that we found during the trip was only 30 seconds away by walk.

Kristof Kolacz

4/5

9 Jul, 2023

Great apartment. Beds are a bit to stiff for my taste and back though. A soft mattress on top and all would be 🤌🏼🤌🏼🤌🏼

paddyandorla Drumgoole

4/5

24 Jul, 2022

I loved this apartment. I am giving it 4 stars even though it didn’t have air conditioning - we stayed in early July in 30°C heat and it was still okay without the air conditioning. The one thing I would complain about was the cleaning. Surface cleaning and bathrooms etc were fine but we had to use the fans for cooling and they were so diary that I spent half an hour trying to remove as much dust as I could from them so we weren’t choked by the snow of dust. Clean those up and I’d give it a 5 It was about fifteen minutes walk to Ave de Liberdade and it felt quite safe at night - there were five of us mind you. It was really excellent value too - about half the cost of any other apartments we looked at.

Seyhun ÖZKAYRAN

1/5

28 Feb, 2020

Awful aparment for stay , horrible. Sink is blocked. Even we told about problem they couldn't solve problem completely. They know we have a child but gave us an aparment with stairs and there is no safety. We insist but they didnt change room because they are full (?). Room doors are not opening easily. I locked in a bathroom about ten minutes. Enterance of room is not suitable for stroller or disabled chair. Aparment is cold there is no heater, we asked for it and they gave it after a day. Lisbon is a nice City , but apart is the worst place I have ever stay in Europe.

Harm de Jong

1/5

15 May, 2023

Jungwon BAE

1/5

12 Jun, 2023

Kristof Kolacz

4/5

9 Jul, 2023

Great apartment. Beds are a bit to stiff for my taste and back though. A soft mattress on top and all would be 🤌🏼🤌🏼🤌🏼

paddyandorla Drumgoole

4/5

24 Jul, 2022

Seyhun ÖZKAYRAN

1/5

28 Feb, 2020

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.