Lisbon Prime Apartment

3/5(13 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/60

About hotel

Location: With a stay at this apartment, you'll be centrally located in Lisbon, steps from Avenida da Liberdade and 8 minutes by foot from Rossio Square. This 4-star apartment is 0.7 mi (1.2 km) from Santa Justa Elevator and 1.4 mi (2.3 km) from Castle of São Jorge.Rooms: Make yourself comfortable in your individually decorated apartment, featuring a refrigerator and a Smart TV. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. The bathroom features a bathtub or shower with a rainfall showerhead and a bidet. Conveniences include a separate sitting area and a microwave, and you can also request a crib/infant bed (surcharge).Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Avenida da Liberdade - 0.2 km / 0.1 mi
Restauradores Square - 0.4 km / 0.2 mi
Coracao de Jesus - 0.4 km / 0.2 mi
Coliseu dos Recreios - 0.5 km / 0.3 mi
Principe Real Square - 0.5 km / 0.3 mi
Miradouro de São Pedro de Alcântara - 0.5 km / 0.3 mi
Botanical Garden - 0.6 km / 0.4 mi
Fado in Chiado - 0.6 km / 0.4 mi
National Theatre of D. Maria II - 0.6 km / 0.4 mi
Rossio Square - 0.7 km / 0.4 mi
Dom Pedro IV Statue - 0.7 km / 0.4 mi
Carmo Convent - 0.7 km / 0.5 mi
Camões Square - 0.8 km / 0.5 mi
Fernando Pessoa Statue - 0.8 km / 0.5 mi
National Museum of Natural History - 0.8 km / 0.5 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 9 km / 5.6 mi
Cascais (CAT) - 21.1 km / 13.1 mi

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

Cleaning fee: EUR 65 per accommodation, per stay (varies per unit).

Service fee: 2 percent.

A damage deposit of EUR 250 will be collected before check-in..

We have included all charges provided to us by the property..

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

Cleaning fee: EUR 65 per accommodation, per stay (varies per unit).

Service fee: 2 percent.

A damage deposit of EUR 250 will be collected before check-in..

We have included all charges provided to us by the property..

Pet Policy

Pets not allowed.

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Amenities

Location

Av Duarte Pacheco, Lisbon, Lisboa Region, 1250-149

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Ratings & Reviews

3/5

13 Ratings

Laurent

1/5

16 Feb, 2020

The driver fished me at the airport and took me to my hotel for twice the price of regular taxi. But that was ok, the driver was nice and service was good. What I don't understand is that they never sent me the promised invoice even after many requests sent to both their WhatsApp and email address. Looks like the customer is ignored once service is delivered and they've got paid for it. What a shame.

Gonçalo J. Costa

5/5

13 Apr, 2019

Just got from our holidays and booked a travel experience with Prime Tour and it was incredible. Barbara, the CEO, welcomed us in a very Portuguese way. She was kind and heartwarming and careful not to overlook any detail. Incredible from someone half my age to own a company. My sincerest congrats Barbara. Although it was heavily raining in the Sintra region and me and my wife did not get to see some hidden landscapes, instead Barbara took us to the village to sample some delicious Torttas and have a wine tasting. Margaret and I can wait to return to Portugal and take another tour. Maybe to Algarve?

Dayana Branco

1/5

27 Dec, 2020

Zero stars, I was approached at Lisbon airport, asking if I needed a car to take somewhere, I said yes, I needed to go to the eastern train, so far good conversation and friendliness, when it was time to pay, I just had cards, none of which the machine read, and as I had no money on hand, it was agreed that a transfer would be sent to pay for the trip, which would be 10 euros, when sent to me. the reference is 110 euros and they call me to explain that there was a financial error, and that I was supposed to pay and they would refund the 100 euros, the idiot believed and paid... it's been 3 weeks and until now I haven't seen the 100 euros.. that was on December 3rd... terrible service.

Betzabe Marichal

3/5

9 Oct, 2020

When you arrive at the airport and want to go downtown, take the subway, Uber or taxi, never with a tour operator like this one because they charge you double the price. I took a tour of the center with them in tuctuc and the experience is not bad but quite expensive at 60 euros per person (that is with food). All the tourist spots that I visited in Tuctuc could have been visited by tram and metro without any problem with the rechargeable public transportation card. If you book an excursion with them, they take you back to the airport for free (they never came to look for us and in the end I got a taxi for 10 euros). To visit Sintra or Cascais, go by train, they are about 30 minutes from Lisbon and 5 euros round trip.

Laurent

1/5

16 Feb, 2020

Gonçalo J. Costa

5/5

13 Apr, 2019

Dayana Branco

1/5

27 Dec, 2020

J DAVID

1/5

20 Oct, 2020

A last minute city center airport trip. Obviously the driver doesn't have the change. He goes to all the stores in the neighborhood to find change, only gives you part of it and comes back to give the rest and you never see him again. Gang of thieves!!!! You can drive a state-of-the-art Mercedes and rob people! Obviously he never answers the phone!

Betzabe Marichal

3/5

9 Oct, 2020

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.