Lisbon Serviced Apartments Chiado Emenda

4.4/5(186 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

Lisbon Serviced Apartments Chiado Emenda facade

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About hotel

Escape to the enchanting city of Lisbon and discover a luxurious 4-star stay at our sought-after serviced apartments. Perfectly situated in the bustling heart of the historic capital, Lisbon Serviced Apartments Chiado Emenda is just a stone's throw away from the charming Rossio Square. Immerse yourself in the city's rich cultural scene and easily explore top attractions like the picturesque Camões Square and the breathtaking Santa Catarina Viewpoint. And don't forget to catch a performance of the renowned Fado in Chiado. Unwind in one of our 22 spacious and air-conditioned rooms, each featuring a stylish kitchenette equipped with a refrigerator and oven for your convenience. Enjoy complimentary WiFi and a flat-screen television to stay connected, while our dedicated housekeeping team ensures a tranquil and enjoyable stay. Plus, take advantage of our amenities such as safes, microwaves, and tour/ticket assistance to make your visit effortless and stress-free. Our address on Rua da Emenda, 451200-169, Portugal, is easily accessible from nearby airports, including Humberto Delgado Airport and Cascais. Whether you're traveling for business or leisure, our exceptional amenities cater to your every need. Express check-out, laundry services, and an elevator make your stay comfortable and convenient. And with our roundtrip airport shuttle, reaching our hotel is a breeze. Book your stay at Lisbon Serviced Apartments Chiado Emenda online and experience the epitome of Lisbon hospitality at an affordable price. Our budget-friendly Lisbon Serviced Apartments Chiado Emenda room prices mean that everyone, from solo travelers to families and groups, can enjoy a comfortable and memorable stay. Embrace the charm of Lisbon and make your reservation now!

Highlights

• In the heart of Lisbon, within walking distance to Camões Square and Rossio Square • Range of 4-star apartments with kitchenettes for a comfortable stay • Close proximity to popular tourist attractions, such as Santa Justa Elevator and Commerce Square • Within 0.5 km of various viewpoints, museums, and shopping areas • Easy access to the airport (14.1 km) and railway station (0.5 km) • Complimentary WiFi and housekeeping services included • Offers both leisure and business amenities for a well-rounded stay • Featured amenities such as express check-out and airport shuttle service (surcharge)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Airport shuttle service

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a smoke detector and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a smoke detector and a first aid kit.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

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Amenities

Location

Rua da Emenda, Lisbon, Lisboa Region, 1200-169

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Ratings & Reviews

4.4/5

186 Ratings

Henry Kent

1/5

24 Jan, 2024

I recently booked a two-night stay at Lisbon Services Apartments Chiado Emenda for me and my partner, and unfortunately, my experience was terrible. From the onset, the automated check-in process was both lengthy and inconvenient, setting a disappointing tone for the remainder of our stay. When we got to our room, we were immediately greeted by an unpleasant amalgamation of damp and sewer odors, making our stay uncomfortable from the very beginning. The lounge area's furniture did not fare any better, displaying large, visible stains on the sofa and chair which compromised both the aesthetics and cleanliness of the room. Our dismay deepened as we discovered long black hairs on the bed, pillows, and in the bathroom. Despite reaching out to the provided contact number for assistance, the promised inspection of the property the following morning never materialized, leaving us feeling neglected and unheard. To compound matters, mold around the windows became apparent, and after just one night, my partner experienced respiratory issues. Faced with these unacceptable conditions, we had no choice but to make the difficult decision to cut our stay short, seeking alternative accommodation and incurring unexpected expenses for a last-minute replacement. Our short stay in Lisbon was nearly ruined by these unsatisfactory conditions, prompting us to request a refund for the second night, which they refused. Attempts to address these concerns with the provided contact number were wasted, we were able to speak with someone on the Friday night who promised someone would be round but that never materialized. It also took 4 attempts on the contact number the following day before were able to speak with someone again to tell them that we were leaving and paying to go elsewhere. In light of this experience, I feel compelled to share my disappointment to alert potential guests about the conditions they may encounter and the lack of responsiveness from the establishment. I sincerely hope that future guests have a more pleasant stay and that the management takes the necessary steps to address these issues promptly.

• McMurphy •

4/5

13 Dec, 2023

Good: The room is fully equipped with dishwasher, oven, induction cooker, coffee machine, kettle and washing machine. Very good value and convenient location for a family. Bad: The cleanliness of the sheets and bathroom is disappointing, please see pictures and videos. The sewers that have been exposed to rain are very difficult to clear, and a lot of water accumulates when taking a shower. The toilet flush switch is of poor quality.

Fogarasi Gábor

1/5

17 Dec, 2023

Fully automated, hence not flexible. Our room was ready, but the lock opens strictly at 2:00. Since it allowed check-in, we climbed up to the 3rd floor with luggage (lift was out of order), only to find out we can't access our room. Spent 30 minutes in a nearby coffee. The room itself has mold around the windows. Everything is poorly built and weak, it just looks good on photos. Fridge is squeaking. All night long. Kitchen is basic, poorly equipped. Threatening signs to do my dishes, else they charge me. Luggage locker took 2 x 2eur coins but didn't lock. Helpline says it is not their responsibility, they do not care. I mean... Whose responsibility is it? No response on the complaint email.

Kevin Haslam

1/5

18 Aug, 2023

On arrival the hallway lights not working making the entrance dark to access the room, there was only toilet paper for one day, no kitchen paper/towels, Michael did however resolve the lights/paper within two days and the non-working TV box fixed. Dried food left on cooking utensils, hair in the shower, mould around the bathroom sink, food and hair in the kitchen area floor even though it was supposed to be cleaned prior to arrival, only enough detergent for one clothes wash, although Miichael provided more after discussing with him, the kitchen sink drainer is rusty, the washing machine is shared with two apartments, not mentioned in the listing and the outside cupboard where the washing machine is has cockroaches. On the final 3 days before leaving the outside door lock was broken, anyone could walk into the complex. A cleaning crew of 3 ladies also entered the apartment without knocking, I was later informed this was a mistake, would not recommend this basement apartment at all.

Henry Kent

1/5

24 Jan, 2024

• McMurphy •

4/5

13 Dec, 2023

Fogarasi Gábor

1/5

17 Dec, 2023

Kevin Haslam

1/5

18 Aug, 2023

Maxim Murashkin

5/5

12 Oct, 2023

The appartement was very clean and well furnished. We had a wonderful stay. Some reviews and pictures indicate old furniture and dirty rooms, but the room we had was a 10/10.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.