Livemax Resort Hakone Ashinoko

3.6/5(404 Reviews) rating

3 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

Livemax Resort Hakone Ashinoko exterior_detail

140

1/140

About hotel

Escape to a tranquil oasis nestled in the heart of Hakone - Livemax Resort Hakone Ashinoko. Indulge in the serenity of this charming hotel, perfect for a rejuvenating and peaceful getaway. Located amidst stunning mountains and pristine lakes, this hotel offers a prime location just moments away from the renowned landmarks of Hakone. Recharge in one of the 27 luxurious rooms, each equipped with a private spa tub and modern conveniences such as complimentary Wi-Fi and MP3 docking stations. Admire the breathtaking natural views from the comfort of your room. Embark on a seamless adventure of exploration as Livemax Resort Hakone Ashinoko is conveniently located near popular attractions like Ōwakudani, Lake Ashi, and Hakone Gora Park. For adrenaline junkies, the Hakone Pirate Ship and Kuzuryu Shrine are must-visit spots. After a thrilling day of exploring, return to the hotel to unwind in the hot springs or unleash your inner diva in the karaoke room. Guests can also have fun in the arcade/game room and stay connected with complimentary Wi-Fi. For dining options, indulge in mouthwatering dishes at the on-site restaurant or grab a quick caffeine fix at the coffee shop. End the day on a high note with a refreshing drink from the bar/lounge. With its unbeatable location and varied range of amenities, Livemax Resort Hakone Ashinoko offers affordable accommodation suitable for all. Book Livemax Resort Hakone Ashinoko room prices online now and experience the charms of this destination in all its glory. The hotel's address is Motohakone 159-171, Ashigarashimo-gun, Kanagawa250-0522, Japan so you can reach it with ease.

Highlights

• Located in beautiful Hakone, near the famous Hakone Visitor Center • 5 minutes from Ōwakudani and 8 minutes from stunning Lake Ashi • In close proximity to popular tourist attractions such as Hakone Gora Park and Hakone Kowakien Yunessun • Rooms feature private spa tubs and flat-screen TVs with free Wi-Fi and MP3 docking stations • Relax and recharge with hot springs and karaoke on site • Casual dining options at the hotel's restaurant and bar • Business amenities including 24-hour front desk and an elevator • Free self parking for added convenience • Range of room options to suit all budgets including luxury, boutique, and budget options

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

On-Site parking

Terrace

Sauna

Game Room

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

On-Site parking

Terrace

Sauna

Activities

Game Room

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Guests with tattoos are not able to use the onsite public bathing facilities.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Guests with tattoos are not able to use the onsite public bathing facilities.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹8,078

₹13,442

40% OFF

+ ₹874 taxes / night

Earn 89 Reward Points

Flat ₹1,278.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹8,078

₹13,442

40% OFF

+ ₹874 taxes / night

Update Price

Earn 89 Reward Points

Flat ₹1,278.88 off included with coupon INTSTAY

Amenities

Location

Motohakone, Hakone, Kanagawa (prefecture), 250-0522

View on Maps

Ratings & Reviews

3.6/5

404 Ratings

Cartathra

2/5

23 Aug, 2023

This place was not worth the money. We stayed 1 night and We booked the room for dogs. While since it is a room for dogs some marks and spots is to be expected. This room was shabby, the shower had spots from mold, the sheets had spots from not being cleaned properly and the AC only worked occasionally. The food was ok but even the items that was supposed to be hot was at best lukewarm. Outside the hotel was a broken wooden deck that got no love either. The only saving grace was the staff that was very kind and generous and seemed to work hard. I think management gave up on the place and the only thing keeping it going is the staff.

Rodolphe Vaillant

2/5

7 Aug, 2023

It wasn't aweful, but pretty underwhelming. Overall 2x too expensive for such an old facility. I don't recommend at all. Sheets are clean and regular cleaning is done but the thorough cleaning clearly is lacking for years. Dust in corners and limescale in shower are legion. Door handle repaired with duc tape or door frame about too come off fixed with a few randomly placed nails, no elevators for half the building, old carpet stains (carpet looks like 20years old) Small onsen, just 3showers. Onsen bath in rooms feel pretty cheap as well as Japanese flooring. In short the place is crumbling and it seems management wants to squeeze as much money as possible without the necessary renovation this place needs. Only the polite staff is here to save the day. There are definitely better places to stay, at the same price point.

Todd Le

4/5

16 Jul, 2023

Not bad as the other reviews make out to be. It is literally on top of a mountain, so amenities, food, etc are limited after 5pm. Breakfast and Dinner isn't too bad. Room with the onsen in it makes the rooms really humid and muggy, but a bonus to just soak in the mineral waters.

E L

2/5

4 Mar, 2023

We spent two nights. Cleanliness of the room was not good. But from other reviews, I was already expecting it to be bad so was not really surprised. When we got to the place, it was already almost 4:00PM and the restaurants by the lake all close really really early.(Half of them weren't even open at all) So we decided to go back to the hotel hoping we can figure something out for dinner. Only to find out even if you're willing to pay, when you don't reserve meals in your stay you are in no way eating lol (I guess that's on me but still, to think the area is a little remote, you'd expect they'd help out their customers but anyway..) thankfully there was one open restaurant by the lake and they were only open until 08:00 PM, so that was a save. On our check in, I was asked if I want the sheets changed the next day, and I said YES. They didn't change the sheets. Even put the 'Please Clean Up' thing on the door. The price of the room for two nights was pretty cheap so I guess also why their standard can be expected to be like that?? Idk. But the breakfast was included in our stay, and breakfast buffet was okay. It was your typical japanese breakfast food. Will go back to Hakone but probably try other places next time.

Cartathra

2/5

23 Aug, 2023

Rodolphe Vaillant

2/5

7 Aug, 2023

Todd Le

4/5

16 Jul, 2023

E L

2/5

4 Mar, 2023

Ami Akioka

5/5

19 Dec, 2021

Private bath in the room was just perfect for my family. My husband doesn't like public and mybsister husband has tattoo. We all enjoyed taking a bath more than 3 times for this stay. Highly recommend for those who are having small kids, tattoo issues and couples.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.