Lotos Inn & Suites, Nairobi

4.3/5(1.10K Reviews) rating

3 Star Hotel

1/73

About hotel

Discover the vibrant and diverse city of Nairobi while enjoying the ultimate comfort and luxury at Lotos Inn & Suites. Located in the bustling Westlands neighborhood, our charming hotel offers affordable accommodations perfect for families and solo travelers alike. With its prime location, guests can easily access top tourist destinations within a 15-minute drive. Our hotel is situated next to a picturesque golf course, providing a peaceful and serene atmosphere for your stay. Indulge in one of our 66 individually decorated guestrooms and experience the utmost relaxation. Each room is thoughtfully designed and equipped with modern amenities like a refrigerator and microwave, giving you the feeling of being at home. Step out onto your private balcony or patio and take in the breathtaking views of Nairobi's picturesque landscape. Stay entertained with cable programming on the 30-inch LCD TV and stay connected with complimentary wireless internet access. Refresh and rejuvenate in the luxurious rain shower of your private bathroom, which comes stocked with complimentary toiletries for your convenience. For those looking to explore the area, our hotel is within walking distance of popular attractions such as the Sarit Centre and Westgate Shopping Mall. Venture further and discover the Nairobi National Museum or take a serene stroll through the lush Arboretum. After a day of sightseeing, return to the hotel and relax on our rooftop terrace, where you can take in the stunning views, or unwind in our peaceful garden. Business travelers will appreciate our hotel's amenities, including complimentary wired internet in public areas, a 24-hour business center, and free newspapers in the lobby. Let us take care of your transportation needs with our convenient round-trip airport shuttle service. And after a productive day, treat yourself to a delicious meal at our Garden Restaurant, offering international cuisine with a stunning garden backdrop. Unwind at the bar/lounge or dine al fresco for a truly unforgettable dining experience. Start each day off right with our daily buffet breakfast, included with your stay. Don't miss out on the opportunity to experience the beauty and excitement of Nairobi while staying at Lotos Inn & Suites. Book your stay now and discover the perfect combination of luxury and affordability in the heart of this dynamic city. Lotos Inn & Suites, Nairobi room prices are unbeatable and can be booked easily online. Come experience the warmth of our hospitality and make lasting memories at our hotel, located at 19 Mpaka Rd., Westlands, Nairobi County00200, Kenya.

Highlights

• Next to a golf course for leisure activity -Near Nairobi National Park for wildlife viewing -Family-friendly hotel with 66 unique guestrooms -Private balconies or patios in each room -Complimentary Wi-Fi and cable programming -Rainfall showerheads and complimentary toiletries in private bathrooms -Less than 1 km from famous Oshwal Religious Centre and The Sarit Centre shopping mall -Rooftop terrace and garden with beautiful views -24-hour business center and concierge services for business travelers -Airport shuttle available for a surcharge -Onsite theme restaurant and bar with garden view -Complimentary wired Internet access -Free newspapers in lobby -Complimentary area shuttle service -Budget accommodations with luxury amenities -Approximately 20 km from Jomo Kenyatta Intl. Airport and 8 km from Wilson Airport -Close proximity to various tourist attractions, including Westgate Shopping Mall and Nairobi National Museum (within 3 km)

Quick Facts

Check-In

10:00 AM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Special check-in instructions

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Special check-in instructions

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Contactless check-out is available.

Pet Policy

Pets not allowed.

₹5,616

₹8,340

33% OFF

+ ₹1,136 taxes / night

Earn 67 Reward Points

Flat ₹964.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,616

₹8,340

33% OFF

+ ₹1,136 taxes / night

Update Price

Earn 67 Reward Points

Flat ₹964.63 off included with coupon INTSTAY

Amenities

Location

Mpaka Rd, Nairobi, 00200

View on Maps

Ratings & Reviews

4.3/5

1.10K Ratings

Vahid Jahangiri

4/5

26 Nov, 2023

The location of this hotel is excellent as you can access many restaurants, shopping malls, etc within 10 minutes or so. Village market is less than15 minutes away. Staff were polite, professional and very helpful. Food is good but please do not order the Peking Duck as it is not a real Peking Duck rather than fired dry duck with no taste. Note to restaurant manager, if you are not preparing peking duck, then take it off the menu or name it something else. Rooms were clean and hot water was great.

Sharon Atim

5/5

21 Nov, 2023

Loveddddd every minute of my stay at Lotos inn...Effortlessly chic and very clean aesthetic. Beautiful quiet neighborhood and views from the balcony. I also enjoyed the ease to access other parts of the City. I would highly recommend the residence to anyone traveling to Nairobi :)

Vinod Vora

5/5

30 Aug, 2023

Great staff who always goes the extra mile. Great hotels in the Westlands area of Niarobi. If you book a room, go with the park view rooms as they are much quieter and away from the main road. Breakfast is great at the hotel and there is a Chinese restaurant on the top floor as well.

Vahid Jahangiri

4/5

26 Nov, 2023

Sharon Atim

5/5

21 Nov, 2023

Vinod Vora

5/5

30 Aug, 2023

Vishal Mistry

5/5

6 Oct, 2023

Located in heart of Nairobi Well maintained big rooms Every room has a balcony and nice view Quick elevators and nice rooftop restaurant Staff very polite and sencier Parking available Had a pleasent stay!!! Shall visit again

Paul Omondi

5/5

9 Dec, 2023

A 24 hour service suite,ensures check in at any time, the rooms are quite 👌🏾 and the location is quite prime and accessible.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.