Lotte Hotel Seoul

4.5/5(8.03K Reviews) rating

5 Star Hotel locationPin

Seoul, Gyeonggi

273

1/273

About hotel

Indulge in the perfect blend of luxury and convenience at our prestigious 5-star establishment, ideally located in the heart of Seoul with easy access to the airport. Our commitment to delivering unparalleled hospitality has earned us recognition from national ratings, solidifying our reputation as a top-rated hotel. Choose from 1015 exquisitely designed guestrooms, each adorned with refined decor and equipped with state-of-the-art amenities including complimentary high-speed wired and wireless internet access. Unwind in the plush pillow-top bed, enveloped in luxurious bedding for a peaceful and rejuvenating slumber. Our luxurious bathrooms feature separate bathtubs, showers, bidets, and hair dryers for the ultimate pampering experience. Our prime location offers effortless exploration of Seoul's popular attractions such as the lively Myeongdong Street, the grand Gyeongbok Palace, and the bustling Namdaemun Market. Plus, indulge in retail therapy at the renowned Lotte Department Store, just 0.3 km from the hotel. At Lotte Hotel Seoul, we take care of your every need. Relax and recharge at our opulent spa, offering an array of soothing massages. Stay active at our modern health club, indoor pool, and spa tub. Our business guests can take advantage of our well-equipped business center, limo/town car services, and complimentary newspapers in the lobby. Families traveling with young children can request our reliable babysitting service. Savor a culinary journey at one of our five exceptional on-site restaurants or enjoy a refreshing drink at our trendy bar/lounge. For a quick bite, head to our charming coffee shop/cafe or indulge in our delectable buffet breakfast, served daily. Our complimentary self-parking and roundtrip airport shuttle service ensure a hassle-free stay at Lotte Hotel Seoul. Book online now and experience the epitome of affordable luxury.

Highlights

• Centrally located 5-star hotel near Lotte Department Store • Short drive to Myeongdong Street and Gyeongbok Palace • Luxury and individually decorated guestrooms with premium bedding • Complimentary Wi-Fi and wired internet access • Recreational amenities include spa, health club, indoor pool, and spa tub • Business amenities like a business center and limo/town car service • Airport shuttle available for a surcharge • 1 km from Seoul Plaza and Seoul City Hall • Within walking distance to Deoksugung Palace and Cheonggyecheon • Close to popular attractions like Insa-dong and Myeongdong Cathedral • 0.9 km from the nearest railway station and 60.9 km from the airport • Dining options at 5 restaurants and a coffee shop/cafe, with room service available 24/7 • Concierge services and babysitting available for added convenience • Free self parking available on site • Suitable for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

1015

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Indoor pool

Sauna

Baby Sitting / Child Services

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

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Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines CESCO (S. Korea).

Staff wears personal protective equipment.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The property’s sauna, swimming pool, and golf area are closed on the last Monday of every month. Disposable personal items, such as toothbrushes and razors are available at the minibar (surcharge).

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines CESCO (S. Korea).

Staff wears personal protective equipment.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Pet Policy

Pets not allowed.

₹16,047

₹20,169

20% OFF

+ ₹3,810 taxes / night

Earn 198 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹16,047

₹20,169

20% OFF

+ ₹3,810 taxes / night

Update Price

Earn 198 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Jung gu, Seoul, Gyeonggi, 04533

View on Maps

Ratings & Reviews

4.5/5

8.03K Ratings

Hassan Aldarbesti

5/5

17 Dec, 2023

A Timeless Retreat: Lotte Hotel Seoul Revisited My recent stay at Lotte Hotel Seoul in 2023 was a delightful return to a classic gem that has consistently stood the test of time. Having first experienced the hotel's charm in 2005, I was pleased to find that it has not only maintained its high standards but has also embraced a timeless elegance that has evolved with the years. The staff at Lotte Hotel Seoul continue to set the standard for professionalism and hospitality. From the moment I entered the lobby to the time I checked out, the service was exemplary. The staff members were not only attentive but also displayed a genuine commitment to ensuring a memorable stay. Their knowledge and willingness to assist with any request further elevated the overall experience. One of the highlights of my stay was the exceptional dining experience. The breakfast spread was a culinary delight, featuring a diverse array of delectable options to suit every palate. The room service menu was equally impressive, offering a selection of gourmet dishes that surpassed my expectations. The seamless execution of the dining service added an extra layer of luxury to my stay. In addition to its timeless charm and impeccable service, Lotte Hotel Seoul boasts a state-of-the-art fitness center that further enhances the overall guest experience. During my recent stay in 2023, I had the opportunity to explore and utilize the hotel's fitness facilities, and I was thoroughly impressed.

Vivian Fang

5/5

22 Nov, 2023

Excellent hotel. Great location. Room is so nice with great view. Breakfast buffet is pretty good. It also has afternoon tea and happy hour but we did not always eat here as you would want to try local food.

JeS

5/5

25 Oct, 2023

Loved our stay here. This is a big, bustling hotel, but the service is high end. Particularly enjoyed “The Drawing Room” for quiet early evening cocktails, had breakfast there one morning too, it was our haven away from the crowds. Beautiful room in the executive tower with attention to detail.

Hassan Aldarbesti

5/5

17 Dec, 2023

Vivian Fang

5/5

22 Nov, 2023

JeS

5/5

25 Oct, 2023

Master Professional

5/5

27 Dec, 2023

Great experience in a modern-style executive room. We enjoyed our time during Xmas with our family. Lovely location, great staff and great food. Great access to department stores in the basement was an advantage during snowy Xmas days.

Jake Cheung

5/5

23 Oct, 2023

Firstly, when I came into the hotel, the staff were so nice and they greeted us politely. Also, thr view from the room was spectacular. I booked a room for a large sized bed with an extra bed. The positioning was perfect. Excellent!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.