Lotus Grand Hotel

3.3/5(969 Reviews) rating

4 Star Hotel locationPin

Dubai, Dubai

1/45

About hotel

Nestled in the heart of Dubai's bustling metropolis, the Lotus Grand Hotel invites guests to experience a delightful and stress-free stay. This exceptional 4-star hotel is strategically situated in the vibrant Deira district, just a short distance from the iconic Gold Souk and a quick 10-minute drive from the renowned Dubai Mall. Its prime location ensures that guests can effortlessly explore the city's numerous attractions and landmarks, immersing themselves in the captivating tapestry of Dubai's cultural and architectural wonders. The Lotus Grand Hotel boasts a collection of 98 meticulously designed guestrooms, each thoughtfully furnished with modern amenities to ensure a truly comfortable and enjoyable experience. Stay seamlessly connected with complimentary wireless internet access, while the inclusion of minibars, safes, and work desks in every room adds an extra touch of convenience. The private bathrooms, adorned with complimentary toiletries and equipped with hair dryers, provide a sanctuary of relaxation and rejuvenation. For those seeking ultimate tranquility and revitalization, the Lotus Grand Hotel offers an array of amenities to cater to every need. Indulge in a blissful massage, pamper yourself with invigorating body treatments and facials, or take a refreshing dip in the sparkling outdoor pool. Stay active and invigorated at the state-of-the-art fitness center or dance the night away at the hotel's vibrant nightclub. Additionally, guests can enjoy complimentary wireless internet access throughout the property, ensuring that they remain seamlessly connected throughout their stay. Business travelers will find solace in the hotel's well-equipped business center, while complimentary newspapers in the lobby keep them up to date with the latest news. Dry cleaning and laundry services are also available, providing added convenience for guests. Furthermore, free self-parking is provided for those traveling with vehicles, ensuring a stress-free and hassle-free experience. When it comes to dining, the Lotus Grand Hotel leaves no stone unturned in satisfying the discerning palates of its guests. Indulge in delectable meals at the hotel's exquisite restaurant or grab a quick and satisfying snack at the cozy coffee shop/cafe. The bar/lounge offers a wide selection of refreshing drinks to quench your thirst and elevate your spirits. To start your day on a high note, the hotel serves sumptuous buffet breakfasts daily, providing the perfect fuel for a day of exploration and adventure. With its exceptional amenities, enviable location, and unparalleled comfort, the Lotus Grand Hotel stands as the epitome of excellence, catering to the needs of both leisure and business travelers alike. Whether you find yourself in Dubai for business or pleasure, this remarkable establishment promises an unforgettable experience that will leave you yearning for more. Book Lotus Grand Hotel Online now to secure your affordable accommodations at this remarkable hotel. Don't miss out on the opportunity to experience the perfect blend of luxury and affordability. Lotus Grand Hotel room prices are designed to suit a variety of budgets, making it the ideal choice for all travelers. Located at Al Riqqa road, Deira, Opposite Al Ghurair Shopping Mall3720, United Arab Emirates, the hotel's address is easily accessible, ensuring a convenient and hassle-free journey for our valued guests.

Highlights

• Conveniently located in Dubai (Deira), just a 4-minute drive from Gold Souk • Close proximity to popular attractions such as Dubai Mall (10 minutes) and Burj Khalifa (11.7 km) • 98 comfortable guestrooms with minibars and complimentary Wi-Fi • Onsite amenities include a health club, outdoor pool, and a nightclub • Pampering options available with onsite massages, body treatments, and facials • Business-friendly amenities including a business center and complimentary newspapers • Dining options include a restaurant, coffee shop, and a bar/lounge • Free self-parking and concierge services provided • Nearest airport is Dubai Intl. Airport (5.3 km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Designated Smoking Areas

Concierge desk

Nightclub

Breakfast available

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Designated Smoking Areas

Concierge desk

Activities

Nightclub

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a security system.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: AED 150 per stay.

A tax is imposed by the city: AED 15.00 per accommodation, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a security system.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: AED 150 per stay.

A tax is imposed by the city: AED 15.00 per accommodation, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹5,234

₹7,377

29% OFF

+ ₹1,324 taxes / night

Earn 65 Reward Points

Flat ₹936.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,234

₹7,377

29% OFF

+ ₹1,324 taxes / night

Update Price

Earn 65 Reward Points

Flat ₹936.88 off included with coupon INTSTAY

Amenities

Location

Deira, Dubai, Dubai, 3720

View on Maps

Ratings & Reviews

3.3/5

969 Ratings

Maaz Jamal

1/5

30 Jan, 2024

I recently had the displeasure of staying at Grand Lotus Al rigga and unfortunately, I cannot recommend this establishment due to the numerous issues I encountered with their service. Here is an honest review of my experience: 1. Poor Staff Attitude: The first problem I noticed was the dismissive and unhelpful attitude of the hotel staff. From the front desk to the housekeeping team, there was a general lack of professionalism and a refusal to address my concerns. Every interaction left me feeling ignored and undervalued as a guest. 2. Slow Response Time: Another major issue was the hotel's slow response time when it came to addressing problems. Whether it was a malfunctioning air conditioner, iron or a request for extra towels, it seemed like my concerns were always pushed to the bottom of their priority list. It created a sense of frustration and inconvenience throughout my entire stay. 3. Inconsistency in Amenities: The amenities advertised by the hotel were not consistent with what was actually provided. The Wi-Fi, which was supposed to be complimentary, was frequently unreliable and slow. 4. Poor Resolution of Complaints: When I raised my concerns with the management, their attempts to resolve the issues were inadequate. Instead of addressing each problem individually, they offered generic apologies without any concrete solutions or efforts to make amends. It seemed as though my complaints fell on deaf ears. In conclusion, my experience at Lotus Grand was highly disappointing. The lack of professionalism, slow response time, subpar housekeeping, inconsistent amenities, and poor resolution of complaints made for an unacceptable stay. I sincerely hope that the management takes these concerns seriously and makes the necessary improvements to ensure a better experience for future guests.

edyta “edith” s

1/5

23 Dec, 2023

total disappointment Hello, I would now like to tell you how dissatisfied I was with my stay with you. 1) We booked the hotel not only because of the good location, but also because there was a parking space and a pool. -unfortunately, there are no parking spaces available upon arrival!- we would have to drive around the stand for an hour to find a parking space. At 9 p.m. something finally became available downstairs - unfortunately only a parking space with the note "park at your own risk" -2) There would be no towels upon arrival. When I called the front desk they only brought 1 towel for 1 person. that I called again. After 1 hour a second towel was brought to the room. after 1 hour !! and only 1 piece!! There should be 5 towels in total, 2 x large + 2 x small + towel for the floor. -3) Nowhere on the website did it say that there was a discotheque downstairs. Because of the noise we couldn't sleep until 3, and at 8 a craftsman started drilling holes in the wall, outrageous!” -4) There was nowhere to find on the website when the swimming pool opens. At the reception it was said from 9:00 a.m. to 3:00 p.m. I'm sorry, but that's not possible!! When should we use the poll? an off day between 9 and 11?? What did I pay the money for to use the pool!! But the worst comes at the end, the poll was closed on the day of departure and we were invited to a poll in another hotel!! How does something like this even happen!! I ask for an explanation!!

Ashok Rathinavel

4/5

6 Jan, 2024

Good place, good rooms very close to both union and Rigga metro stations. Easy accessibility, they have 4 pubs which runs till 4am, be cautious to ask them for a quiet room if you need, breakfast is okay types. friendly staff.

Kishore Pulickal

1/5

10 Dec, 2023

One of the worst service i experienced in the recent past. We were three and due to wrong information/ confirmation from Agoda, to accommodate 3rd person had to upgrade and add extra bed. Basic amenity in the room is towels. Only one towel was there. It took more than one hour to provide 2nd towel and further 30 minutes for third. This has jeopardized our programs. Further the 3rd extra bed took more than 1 hour to place. The staff at reception looks helpless and feel it the management treating the guests like that. There are 2 dance bars and one another bar which is very much annoying the night sleep. I wish yesterday’s is my last stay in their hotel.

sanoop krishnan

1/5

10 Dec, 2023

Very bad experience from the moment when we went in. The room didn't have wifi access as the router was not working properly. The IT guy took 40minutes and still couldn't figure it out. After wasting nearly an hour, the issue couldn't get sorted. We stayed there without wifi during our stay. The pool is completely closed and make sure to check with the reception before booking whether the pool is accessible. The room is just like a normal apartment room. I am wondering how this hotel got a 4star rating.

Maaz Jamal

1/5

30 Jan, 2024

edyta “edith” s

1/5

23 Dec, 2023

Ashok Rathinavel

4/5

6 Jan, 2024

Kishore Pulickal

1/5

10 Dec, 2023

sanoop krishnan

1/5

10 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.