Lotus House

4.1/5(9 Reviews) rating

3 Star Hotel

1/58

About hotel

Lotus House is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in Hanoi, Vietnam. Located at No 2, 245 Lac Long Quan, Lotus House stands out as an ideal destination for those looking to immerse themselves in the rich culture and vibrant atmosphere of the city. With a stay at Lotus House in Hanoi (Tay Ho), guests are within a 10-minute drive of iconic landmarks such as Hoan Kiem Lake and West Lake, offering easy access to both popular attractions and hidden gems. The aparthotel is also conveniently located just 21.4 km from Noi Bai Intl. Airport (HAN), ensuring a seamless travel experience for guests. Upon arrival, visitors are greeted by the architectural elegance of Lotus House, featuring lavish furnishings, art collections, and a design that seamlessly blends modern luxury with traditional charm. The 31 air-conditioned rooms are meticulously designed to provide a comfortable and relaxing stay, with amenities such as kitchenettes, 32-inch LCD televisions, and complimentary wireless Internet access. Each room offers a unique ambiance, with some boasting breathtaking views of the surrounding area. Guests can take in the views from the rooftop terrace and garden, or unwind in the spa and wellness center for a truly rejuvenating experience. The on-site bar/lounge serves up a variety of drinks to quench your thirst, while the concierge services and 24-hour front desk ensure that every need is met with efficiency and care. Whether you're visiting for leisure or business, Lotus House offers a range of amenities to enhance your stay, including laundry facilities, an elevator, and free self-parking. The aparthotel's prime location near West Lake, Museum of Ethnology, and Lotte Center Hanoi makes it an ideal base for exploring the city's vibrant culture and attractions. From the moment you arrive at Lotus House, you'll be treated to exceptional hospitality and personalized service that leaves a lasting impression. Guests rave about the memorable moments they've experienced at Lotus House, from the attentive staff to the exquisite dining options that celebrate local flavors and international cuisine. Whether you're looking to relax and unwind or stay productive during your visit, Lotus House offers a truly unforgettable experience. Book your stay at Lotus House online today and discover the perfect blend of luxury, comfort, and convenience in the heart of Hanoi..

Highlights

• Conveniently located within a 10-minute drive from Hoan Kiem Lake and West Lake • Close proximity to key attractions such as the Museum of Ethnology and Lotte Mall Tay Ho • Enjoy a comfortable stay in one of the 31 air-conditioned rooms with kitchenettes • Stay connected with complimentary wireless Internet access and 32-inch LCD TVs • Take advantage of amenities like a rooftop terrace, garden, and concierge services • Business-friendly features include a 24-hour front desk, laundry facilities, and an elevator • Indulge in your favorite drinks at the on-site bar/lounge • Explore nearby landmarks like the Australian Embassy and Ho Tay Water Park • Nearest major airport, Noi Bai Intl. Airport (HAN), is just 21.4 km away • Ideal for both leisure and business travelers seeking a comfortable and convenient stay.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

BBQ/Picnic area

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Designated Smoking Areas

Terrace

Concierge desk

Activities

BBQ/Picnic area

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Special check-in instructions

Pet Policy

Pets not allowed.

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Amenities

Location

Nghi T�m, Hanoi

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Ratings & Reviews

4.1/5

9 Ratings

THANG NGUYEN CHIEN

5/5

27 Apr, 2018

Beautiful decor with different colors of Lotus flowers theme. The rooms are spacious and clean. I love the green garden and the yard.

James

5/5

12 Aug, 2018

Spacious, clean, good value, close to Tay Ho (five minute walk, on other side of main road)

Nguyen Van Hien

5/5

23 Mar, 2018

Nice room, value the money. Host is very nice and helpful

THANG NGUYEN CHIEN

5/5

27 Apr, 2018

Beautiful decor with different colors of Lotus flowers theme. The rooms are spacious and clean. I love the green garden and the yard.

James

5/5

12 Aug, 2018

Spacious, clean, good value, close to Tay Ho (five minute walk, on other side of main road)

Nguyen Van Hien

5/5

23 Mar, 2018

Nice room, value the money. Host is very nice and helpful

C Janet (JanetC)

5/5

24 Jul, 2018

If you don't like the hustle and bustle of Hanoi, go to the quiet West Lake Recommended as an accommodation! It's not a hotel, so you can freely use laundry and other items, and the host doesn't live with you, so it's okay if you value quiet.

Phát lộc TV

5/5

11 Sep, 2019

Great

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.