Luana Shibuya

3.8/5(50 Reviews) rating

2 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

1/43

About hotel

Are you looking for affordable and convenient accommodations for your next trip to Tokyo? Look no further than Luana Shibuya! We offer the perfect blend of convenience and luxury, all at unbeatable Luana Shibuya room prices. Book Luana Shibuya online now and secure your home base in the bustling neighborhood of Shibuya. Located at 3-8-11 Hatagaya, Shibuya, Tokyo151-0072, Japan, our newly built, smoke-free hotel boasts 24 guestrooms equipped with modern amenities and stylish kitchenettes. Our rooms feature stovetops and microwaves, perfect for whipping up a quick meal or indulging in some late-night snacks. And with complimentary wireless internet access and flat-screen TVs with digital programming, you'll have everything you need to feel at home. But the convenience doesn't stop there. Luana Shibuya's prime location puts you just a 5-minute drive away from popular shopping destinations like Isetan Department Store Shinjuku and Shinjuku Isetan. And for those looking to explore the city, famous attractions like New National Theatre Tokyo, Tokyo Metropolitan Government, and Tokyo Opera City Concert Hall are all within 2 kilometers. For a taste of nature, visit Yoyogi Park and Meiji Jingu Shrine, both just 3 kilometers away. And for retail therapy, you can easily reach Shinjuku Isetan or Isetan Department Store Shinjuku, both a mere 3.1 kilometers from our hotel. With our convenient location and modern amenities, Luana Shibuya is the perfect base for your Tokyo adventures. And with Haneda and Narita International airports just 23 and 77 kilometers away, respectively, reaching us is a breeze. So why wait? Book your stay at Luana Shibuya today and experience the best of Tokyo. Our goal is to provide you with a truly unforgettable experience, and we can't wait to be a part of your journey.

Highlights

• Convenient location in the bustling Shibuya area • Short drive to popular shopping destinations: Isetan Department Store Shinjuku and Shinjuku Isetan • Easy access to major tourist attractions like Tokyo Dome and Nippon Budokan • 24 guestrooms with kitchenettes, perfect for both casual and business travelers • Flat-screen TVs with digital programming and free Wi-Fi for entertainment and productivity • Housekeeping available upon request • Nearby public transportation options to easily explore the city • Within 5 km of Tokyo Metropolitan Government and popular music and theatre venues • Short drive to beautiful parks like Yoyogi Park and Meiji Jingu Shrine • Smoke-free establishment, ideal for those with allergies or looking for a fresh environment

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Multilingual Staff

Smoke-free property

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a security system.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a security system.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹8,848

₹10,875

19% OFF

+ ₹959 taxes / night

Earn 98 Reward Points

Flat ₹1,401.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹8,848

₹10,875

19% OFF

+ ₹959 taxes / night

Update Price

Earn 98 Reward Points

Flat ₹1,401.00 off included with coupon INTSTAY

Amenities

Location

Hatagaya, Tokyo, Tokyo (prefecture), 151-0072

View on Maps

Ratings & Reviews

3.8/5

50 Ratings

osnat bollag

3/5

24 Sep, 2023

Good room, has everything including washing machine. There is no elevator!!!! You need to carry the suitcase up the stairs yourself. Also the check in process is very hard. It is with an automatic machine, no person is there to help you, no calling assistance. Location is about 10 min walk from metro, which is not good in my opinion. The surroundings is very quiet, not really the Shibuya center you think about. Over all, it is good place, but not recommended to come right after you land from the airport.

Amutza

4/5

22 Dec, 2023

Non manned place. Instructions could be clearer. Bit confusing. However i emailed hotel after hours and they replied quickly which was a bonus. Rooms had laundry in them and a lil kitchen area which was nice. Surrounding areas plenty of shops which was great.

Gershon Peretz

4/5

25 Sep, 2023

Very nice and clean rooms, no elevator, little bit hard to Chek in. But the room very good, all you need inside.

osnat bollag

3/5

24 Sep, 2023

Amutza

4/5

22 Dec, 2023

Gershon Peretz

4/5

25 Sep, 2023

Very nice and clean rooms, no elevator, little bit hard to Chek in. But the room very good, all you need inside.

Kanawat jaiprom

5/5

29 Aug, 2023

Everything is goooooood but i need the elevator. If you guys stay at 1 floor its ok, but if you stay at 3 floor with a big or many luggage it will make a trouble.

Mats Fischer

4/5

31 Jul, 2023

The rooms are nice and spacious but the check in option can be a bit confusing. The hotel lies in a quiet neigbourhood but is a bit difficult to reach with public transport

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.