Luna Encantada By Your Best Getaway

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

Luna Encantada By Your Best Getaway entrance

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About hotel

Welcome to Luna Encantada By Your Best Getaway, a luxurious haven in the heart of Playa del Carmen, Mexico. This exquisite condo offers discerning travelers a unique blend of modern sophistication and historic charm, setting it apart as an ideal destination for those seeking a truly unforgettable experience. Located just a 4-minute walk from Playa del Carmen Main Beach and within a 5-minute drive of Quinta Avenida, Luna Encantada By Your Best Getaway boasts a prime location that allows guests easy access to iconic landmarks and hidden gems that enhance their stay. The address of this stunning property is Calle 6 nte ZFM Col. Centro, C3, QROO77710, Mexico. As you step into Luna Encantada By Your Best Getaway, you will be captivated by its architectural elegance and interior design. Lavish furnishings, art collections, and signature elements create an inviting atmosphere that exudes luxury and comfort. The range of accommodations available at Luna Encantada By Your Best Getaway caters to every guest's needs, from luxurious suites to spacious rooms with breathtaking views. Personalized service ensures a comfortable stay for all visitors, making them feel right at home. The world-class amenities at Luna Encantada By Your Best Getaway are designed to exceed expectations. Guests can indulge in the state-of-the-art spa and wellness center, dine at exquisite restaurants that celebrate local flavors and international cuisine, and enjoy recreational amenities such as an outdoor pool and terrace. Whether you are a leisure traveler seeking relaxation or a business traveler looking for a productive stay, Luna Encantada By Your Best Getaway has something for everyone. The hotel's central location in Playa del Carmen allows guests to explore the local culture and attractions with ease. From Mercado Playa del Carmen to Playa del Carmen Maritime Terminal, there is no shortage of things to see and do near the property. Don't miss the opportunity to book Luna Encantada By Your Best Getaway online and experience the exceptional hospitality and personalized service that have left a lasting impression on countless guests. Read the glowing testimonials from visitors who have enjoyed memorable moments at Luna Encantada By Your Best Getaway, and discover why this condo is a top choice for travelers seeking a truly magical escape in Mexico..

Highlights

• Prime location in the heart of Playa del Carmen, just a 4-minute walk from Playa del Carmen Main Beach • Close proximity to Quinta Avenida, only a 5-minute drive away • Convenient access to popular attractions such as Mercado Playa del Carmen and 3D Museum of Wonders • Within walking distance to Central Square and Riviera Gran Casino • Easy access to Playa del Carmen Maritime Terminal and Nuestra Senora del Carmen Catholic Church • Shopping enthusiasts will appreciate being near Quinta Alegría Shopping Mall and Paseo del Carmen • Relax on Mamitas Beach, just 0.9 km away, or explore Xaman Ha Aviary and Mario Villanueva Stadium Madrid • Cozumel Intl. Airport is 35.2 km away, while Cancun Intl. Airport is 56.6 km from the condo • Enjoy an outdoor pool and terrace with stunning views • Business amenities include laundry facilities and an elevator • Roundtrip airport shuttle available for a surcharge, with free self-parking on-site Highlighting the central location, proximity to key attractions, and convenient amenities, this condo offers a comfortable stay for both leisure and business travelers. Enjoy the convenience of a well-equipped kitchen, complimentary Wi-Fi, and entertainment options. Explore the vibrant surroundings, relax by the pool, or take advantage of the business amenities. With easy access to airports and a range of attractions, this condo is an ideal choice for your Playa del Carmen getaway.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Terrace

Airport shuttle service

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Terrace

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

Pet Policy

Pets not allowed.

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Amenities

Location

Playa del Carmen, Quintana Roo, 77710

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.