Lux Suites @ Platinum KLCC

3 Star Hotel locationPin

Kuala Lumpur, Selangor

Lux Suites @ Platinum KLCC exterior_detail

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About hotel

Experience the vibrant city of Kuala Lumpur with a stay at The Face suits by Castle Quest Residence. Our luxurious suites, located at 1020, Jln Sultan Ismail, Kampung Baru, Wilayah Persekutuan50250, Malaysia, offer affordable and comfortable accommodations suitable for all types of travelers. Immerse yourself in the energetic atmosphere of the city and explore popular attractions like the Petronas Twin Towers and Pavilion Kuala Lumpur shopping mall, just a stone's throw away from our doorstep. Each of our 10 thoughtfully-designed rooms is air-conditioned and equipped with a fully-functional kitchen, perfect for cooking up a delicious meal. Wind down after a day of exploring with our smart televisions featuring digital programming, and stay connected with complimentary high-speed Wi-Fi. Conveniently located, our apartments also provide easy access to must-see tourist spots such as the Kuala Lumpur Forest Eco Park, KLCC Park, and Kuala Lumpur Tower. With the nearest airport just 60.8km away, our suites are easily accessible for all travelers. We understand the needs of business travelers and offer amenities like free onsite self-parking for a hassle-free stay. No matter your purpose of travel, whether for work or leisure, The Face suits by Castle Quest Residence offers the perfect blend of comfort and convenience. Book The Face suits by Castle Quest Residence online now and discover the wonders of Kuala Lumpur on your next trip.

Highlights

• Convenient location in Kuala Lumpur City Centre • 5-minute drive from Petronas Twin Towers and Pavilion Kuala Lumpur • Rooms with fully equipped kitchens • Smart TVs and complimentary WiFi for entertainment and connectivity • Close proximity to popular tourist attractions, such as Suria KLCC, KL Tower, and KLCC Park • Within walking distance to Kuala Lumpur Forest Eco Park • Easy access to public transportation for both casual and business travelers • Luxury, boutique, and budget options available • Free self-parking for convenience • 60.8 km from Kuala Lumpur International Airport and 29.5 km from Subang Airport.

Quick Facts

Check-In

2:30 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Lift/ Elevator

Smoke-free property

Accessible parking

Library

Banking services

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Accessible parking

Library

Banking services

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Private host property.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash Breakage deposit: MYR 200 per stay.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Private host property.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash Breakage deposit: MYR 200 per stay.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹6,801

₹11,110

39% OFF

+ ₹789 taxes / night

Earn 75 Reward Points

Flat ₹1,084.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,801

₹11,110

39% OFF

+ ₹789 taxes / night

Update Price

Earn 75 Reward Points

Flat ₹1,084.38 off included with coupon INTSTAY

Amenities

Location

Kuala Lumpur, Selangor, 50250

View on Maps

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.