M Hotel Phu Quoc

4.4/5(178 Reviews) rating

4 Star Hotel locationPin

Phu Quoc, Kien Giang

160

1/160

About hotel

Located at 46 Tran Hung Dao, Kien Giang920000, Vietnam, M Hotel Phu Quoc offers an unbeatable combination of affordable luxury and convenience. Treat yourself to a peaceful and indulgent escape on the idyllic island of Phu Quoc where you can recharge and unwind in a tranquil setting. Experience the ultimate comfort in one of the 21 exquisitely designed guestrooms, each equipped with plush pillowtop beds, lavish bedding, and modern amenities. Stay connected with complimentary Wi-Fi and pamper yourself with designer toiletries and hair dryers in the sleek and stylish bathrooms. Satisfy your wanderlust by visiting nearby attractions like the vibrant Phu Quoc Night Market and the magnificent Dinh Ba Thuy-Long Thanh-Mau, both within a leisurely 10-minute stroll from the hotel. For nature lovers, Dinh Cau Beach, Suoi Tranh Waterfall, and Phu Quoc National Park are just a short distance away. M Hotel Phu Quoc also caters to the needs of business travelers with exceptional amenities such as express check-out, complimentary newspapers, and convenient dry cleaning services. Plus, make use of the complimentary airport shuttle at scheduled times for a hassle-free travel experience. The hotel's on-site restaurant offers delectable meals, while the bar/lounge is the perfect place to unwind with a refreshing drink. A snack bar/deli is also available for quick bites, and don't forget to start your day with the mouthwatering buffet breakfast served daily. With its prime location, luxurious amenities, and excellent services, M Hotel Phu Quoc is the ideal choice for a memorable vacation on the island. Book M Hotel Phu Quoc room prices online today and discover the beauty and charm of Phu Quoc in style.

Highlights

• Beachfront 4-star hotel with 21 individually furnished rooms • 10-minute walk from Phu Quoc Night Market and Dinh Ba Thuy-Long Thanh-Mau • Complimentary Wi-Fi and cable programming for entertainment • Designer toiletries and hair dryers in each room • Within 3.1 km to Phu Quoc Beach and 21.1 km to Shophouse Grand World • Outdoor pool, fitness center, and spa services available • Complimentary airport shuttle and tour/ticket assistance • On-site restaurant and bar/lounge with buffet breakfast option • Catering to both casual and business travelers • Luxury, boutique, and budget options available

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Snack bar

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Terrace

Breakfast available

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Multilingual Staff

Newspaper

Snack bar

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Terrace

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: VND 500000 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: VND 500000 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,494

₹6,660

48% OFF

+ ₹438 taxes / night

Earn 39 Reward Points

Select Rooms

La Petite

161 sq.ft (14.96 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Air conditioning

Minibar

Shower

Free toiletries

Safe

Adapter

Blackout Curtains

Housekeeping - daily

Ironing Services/ board

Newspaper

Body soap

Toilet paper

Shampoo

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹3,494

₹6,660

48% OFF

+ ₹438 taxes / night

Update Price

Earn 39 Reward Points

Amenities

Location

C_a L_p, Phu Quoc, Kien Giang, 920000

View on Maps

Ratings & Reviews

4.4/5

178 Ratings

Peter Cooper

5/5

19 Dec, 2023

After I had booked, but before I arrived in Phu Quoc, I became a little concerned about some of the negative reviews I read. Luckily they seem to have been written about a different hotel. From the moment we checked in to the moment we were dropped at the airport, leaving the island, four days later, the experience we had at this particular hotel was just wonderful. The staff were super kind, flexible, cheerful and helpful - each and every interaction was pleasant and positive. We stayed in an Ocean Eyes Suite (room 203) and found it attractive, clean, well appointed, nicely maintained and very comfortable. The room’s shower area combined with the WC isn’t how I’d do it, but was very functional in any case. The breakfast buffet on weekend mornings was tasty and diverse. The a la carte breakfast on weekday mornings was really nice and quite fast. We liked the terraces, the espressos, and the pool and sundeck area (I’m quite pale so appreciated the dappled sun on some of the loungers). Sunsets were great! The beach directly in front of the hotel isn’t a stunner, but a hundred metres away to both left and right are two ok beaches with Long Beach and its bars stretching away in walking distance to the south. It’s a short walk to the Night Market for cheap use food and great restaurants like Lobster Cave and Nage Eatery are quite close too. All in all, a place I’d love to return to someday soon!

Wei Lai

3/5

10 Oct, 2023

I booked here for four days and three nights, but I was very unhappy in the last two days. When I came back in the evening, I found that there was no water in the bathroom (shower, toilet, bathtub). I called the front desk and the front desk staff came into my room. He took a look at it for me and told me that there was nothing he could do and he could only ask someone to repair it tomorrow morning. As a result, the next morning, there was still no water in my bathroom! ! ! ! ! ! I still can't take a shower. The point is that I stayed in a deluxe double room just to take a bath in the bathtub. I also lost the opportunity to take a bath in the bathtub for two days! ! !

Sean Boyle

3/5

2 Aug, 2023

The beach is a disgrace (not this hotel's fault specifically), but the people of this town clearly have no respect for their waters. Litter and plastic floating in the sea and all washed up on the shore. This hotel is new but utterly soulless..the staff are going around as if they're terrified someone in management is going to reprimand them at any moment for doing something wrong. And as a guest, you get the feeling they think you're here to stiff them out of, oh, I dunno, towels or robes or water... it's bordering on paranoia. I was in the petite room which, although small, is fine for one person...it's well designed and well appointed with high ceilings and a nice bathroom (shower only) and cool floor to ceiling windows that frame the dirty beach...and let locals watch you while you go to the toilet. Breakfast was mainly Asian food, but a substantial buffet nonetheless... however, overall the place is sterile: it's clean but gives you no reason to want to sit at their always empty bar/restaurant; nor by the pool. The little rooms are well priced..it's only 5 mins walk to the Night Market... and the hotel is M for modern. But it thinks it's better than it is and needs to inject a bit of life and fun into itself and stop taking itself so seriously...oh and they wanted to keep my passport for the duration of my stay, or else pay an exorbitant deposit that would be "refunded within 3 or 4 weeks" ! 🙄 Grow up people...it's a slightly above average hotel you're running, not a bank. Very missable all things considered...

Kristy Filev

2/5

13 Oct, 2023

We had 2 nights booked but left after the first night. Although the hotel was in a great location, it was underwhelming and not as expected. The pool had limited space to sit and the neighbouring blocks had so much rubbish, which made it un-enjoyable. The noise from the street kept us up at night, even though we were on the 6th floor. Half of the power points were not working in the room. The breakfast was advertised as a buffet but to our disappointment, we were only offered one dish off the ala carte menu with no buffet. Upon arrival they asked us to leave 1 million dong or a passport as a deposit, which I thought was strange. They did not offer a card option for the deposit. The positive side was the receptionist Nho who responded wonderfully to our concerns. She is a terrific staff member.

Arun S

1/5

5 Oct, 2023

Whatever we ask ,first staff will tell no. Then if we repeatedly ask, they will try to do it. They haven't done the pickup itself from airport as promised eventhough we were at the airport at 11.45am and their pickup timings slot was at 12pm.On asking they told that we had to confirm pickup which they never mentioned before. So we used grab taxi to reach there and we requested management to make drop off to airport free of cost which again they declined.They offered taxi service for double the price of grab taxi. For breakfast ,vegetarian items was not there for my friends and when we went there for having breakfast they told us we had to inform them before 24 hrs for vegetarian items.They never enquired whether we are vegetarians or not and not enquired about the pickup eventhough we asked about the timings and all. We thought pickup van will be there at those timings. They never gave you clear information regarding anything.. Moreover, rooms are very small. Don't fall into the good ratings of this hotel. Premium price and pathetic service

Peter Cooper

5/5

19 Dec, 2023

Wei Lai

3/5

10 Oct, 2023

Sean Boyle

3/5

2 Aug, 2023

Kristy Filev

2/5

13 Oct, 2023

Arun S

1/5

5 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.