Magic Blue Spa Boutique Hotel-Adult Only

google-logo4.4/5(745 Reviews)rating4 Star HotellocationPinPlaya del Carmen, Quintana Roo
Room 1
Room 2
count123
    11,8648,405

    About hotel

    Immerse yourself in a world of lavishness and tranquility at the captivating Magic Blue Spa Boutique Hotel-Adult Only. Located on Avenida 10, Entre Calle 10 y 12 Norte, QROO77710, Mexico, this extraordinary 4-star retreat boasts an unbeatable location, just a brief 10-minute walk from the prestigious Playa del Carmen Main Beach and the iconic Mamitas Beach. Our opulent establishment offers 42 luxurious rooms, each equipped with contemporary amenities like minibars and espresso makers. Indulge in a range of entertainment options on the 28-inch plasma televisions with cable programming, or stay connected with complimentary WiFi access. Our sophisticated bathrooms feature refreshing showers, complimentary toiletries, and hairdryers, while the furnished balconies or patios offer breathtaking vistas of the dynamic city. With its strategic location, our hotel serves as the perfect base for exploring the lively attractions of Playa del Carmen. Pay a visit to the magnificent Nuestra Senora del Carmen Catholic Church, delve into the interactive 3D Museum of Wonders, or take a stroll down the bustling Calle Corazón. To experience authentic Mexican culture, explore the Mercado Playa del Carmen or take a walk along the bustling Quinta Avenida shopping strip. The Playa del Carmen Maritime Terminal is conveniently situated just minutes away, making it effortless to access adjacent destinations. Revitalize and rejuvenate in our serene spa, where you can relish in a pampering massage or rejuvenating facial treatment. Take a refreshing dip in the sparkling outdoor pool, maintain your fitness routine in the cutting-edge gym, or find your inner peace in the sauna. Stay connected with free WiFi access throughout the property, and let our dedicated concierge assist in planning your unforgettable stay. For those traveling for business, our hotel offers convenient amenities such as complimentary newspapers, dry cleaning and laundry services, and a 24-hour front desk. Start your day with a delectable meal at our in-house restaurant, or avail of room service during limited hours. Unwind at the bar/lounge or the poolside bar and gratify in a drink while admiring the picturesque surroundings. Experience the utmost luxury and comfort at Magic Blue Spa Boutique Hotel-Adult Only during your trip to Playa del Carmen. With the Cancun International Airport a short 56.1 km away and the Cozumel International Airport within reach, book now and uncover the unparalleled beauty and splendor of this alluring destination. Magic Blue Spa Boutique Hotel-Adult Only room prices are affordable and suitable for a variety of travelers. Book Magic Blue Spa Boutique Hotel-Adult Only online now to secure your stay at this exceptional hotel.
    Highlights
    • A centrally located 4-star aparthotel with 42 spacious and air-conditioned rooms • Furnished balconies or patios in each room • Only a 10-minute walk from Playa del Carmen Main Beach and Mamitas Beach • Near popular attractions like Nuestra Senora del Carmen Catholic Church and Quinta Alegría Shopping Mall • Convenient distances from the airport (56.1 km) and railway station (1 km) • On-site spa, outdoor pool, and sauna for relaxation • Complimentary WiFi and concierge services • Perfect for both casual and business travelers • Easy access to vibrant nightlife, shopping, and dining options • Affordable budget option with luxury amenities at an adult-only boutique hotel • Airport shuttle available 24 hours for a surcharge.
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    Quick Facts

    Check-In
    3:00 PM
    Check-Out
    12:00 PM
    Rooms
    42
    Floors
    2
    Popular Amenities
    Popular Amenities
      General Amenities

      24-hour front desk

      Hotel safe deposit box (not room safe box)

      Multilingual Staff

      Newspaper

      Smoke-free property

      Snack bar

      Swimming Pool

      Bell staff/porter

      Terrace

      Concierge desk

      Sauna

      Activities

      Hiking

      Food & Beverages

      Coffee/tea

      Services

      Airport shuttle service

      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

      This property accepts credit cards; cash is not accepted.

      Safety features at this property include a fire extinguisher.

      Professional property host/manager.

      Gap period enforced between guest stays - 24 hours.

      Contactless check-out is available.

      Shield between guests and staff in main contact areas.

      Property confirms they are implementing guest safety measures.

      Temperature checks are available to guests.

      Social distancing measures are in place.

      Staff temperature checks are conducted regularly.

      Property confirms they are implementing enhanced cleaning measures.

      Guests are provided with free hand sanitizer.

      Property is cleaned with disinfectant.

      Staff wears personal protective equipment.

      Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

      Masks are available to guests.

      Children not allowed.

      Contactless check-in is available.

      Protective clothing is available to guests.

      Essential workers only - NO.

      No cribs (infant beds) available.

      No rollaway/extra beds available.

      Caters to adults only.

      Commonly-touched surfaces are cleaned with disinfectant.

      No elevators.

      Special check-in instructions

      Pool access available from 8 AM to 8:00 PM.

      Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

      Children 18 years old and younger are not permitted at this adults-only property..

      No pets and no service animals are allowed at this property..

      Contactless check-in and contactless check-out are available.

      This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

      Pet Policy

      Pets not allowed.

      Service animals not allowed.

      Property Rules
      Check-in instructions

      Extra-person charges may apply and vary depending on property policy.

      Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

      Property Rules
        Check-in instructions

        Extra-person charges may apply and vary depending on property policy.

        Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

        Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

        This property accepts credit cards; cash is not accepted.

        Safety features at this property include a fire extinguisher.

        Professional property host/manager.

        Gap period enforced between guest stays - 24 hours.

        Contactless check-out is available.

        Shield between guests and staff in main contact areas.

        Property confirms they are implementing guest safety measures.

        Temperature checks are available to guests.

        Social distancing measures are in place.

        Staff temperature checks are conducted regularly.

        Property confirms they are implementing enhanced cleaning measures.

        Guests are provided with free hand sanitizer.

        Property is cleaned with disinfectant.

        Staff wears personal protective equipment.

        Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

        Masks are available to guests.

        Children not allowed.

        Contactless check-in is available.

        Protective clothing is available to guests.

        Essential workers only - NO.

        No cribs (infant beds) available.

        No rollaway/extra beds available.

        Caters to adults only.

        Commonly-touched surfaces are cleaned with disinfectant.

        No elevators.

        Special check-in instructions

        Pool access available from 8 AM to 8:00 PM.

        Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

        Children 18 years old and younger are not permitted at this adults-only property..

        No pets and no service animals are allowed at this property..

        Contactless check-in and contactless check-out are available.

        This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

        Pet Policy

        Pets not allowed.

        Service animals not allowed.

        8,405

        11,864

        29% OFF

        + ₹2,147 taxes / night

        Earn 105 Reward Points
        offer_iconFlat ₹1,507.38 off included with coupon INTSTAY

        Select Rooms

        comingsoon

        OPTION 1

        Non Refundable
        This special discounted rate is non-refundable. If you choose to cancel this booking, you will not be refunded any of the payment.

        8,405

        11,864

        29% OFF

        + ₹2,147 taxes / night

        Update Price
        Earn 105 Reward Points
        offer_iconFlat ₹1,507.38 off included with coupon INTSTAY

        Amenities

        Location
        Centro, Playa del Carmen, Quintana Roo, 77710

        Ratings & Reviews

        4.4/5

        745 Ratings

        Chris Goode
        google-logo
        4/5
        31 Jan, 2024

        Staff couldn’t help you more, absolutely fantastic. Breakfast option also great. Truly is a little oasis in the town. Some things a little tired in rooms but service and cleanliness was fantastic. Also could do with a few more sun-beds as there wasn’t enough on sunny days.

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        Wandering Anchor
        google-logo
        5/5
        13 Jan, 2024

        Tranquil gateway, right in the city center, very clean, professional staff. I don't mind noises from neighbouring clubs. Food in the morning is a bit different, some hot traditional dishes with meat, fresh fruit, yogurt, salad, bread, and granola. No cheese or bacon for breakfast. No eggs. Small but sufficient. They serve crapes too. It's only my second day now, but I think it's all right. Especially the location and staff are fantastic. All info transparent. Additional cost for minibar and for using the coffee machine in the room. Relaxing garden, although quite small, but the atmosphere is such a vibe. Almost no view from my room, which I don't mind. I usually do a lot of walking around the town, planned some excursions. Pool is nice, clean and no scorching heat on premises. I read comments about bugs in bedrooms. Haven't seen any in mine.

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        Daniel Ben Ari
        google-logo
        1/5
        12 Oct, 2023

        Worst stay in Mexico I ever had! PLEASE READ THE REVIEW BEFORE CONSIDERING BOOKING THIS HOTEL!!! Nothing to like in this hotel. Very troubling stay and thankfully we stayed for only one night I recently stayed at the Magic Blue Spa Hotel in Playa Del Carmen, and I must say that I had an awful experience that I'd like to share. During my stay, I encountered an issue that left me quite disappointed. There was an unfortunate incident where I discovered blood on my pillow. I immediately reported this to the front desk, hoping for a prompt and professional response. Regrettably, the manager's response was SHOCKING. Instead of addressing the issue with empathy and concern, I felt blamed for the situation. The manager insisted that the blood came from my finger, implying that it was my fault. This response left me feeling frustrated and unheard. Needless to say the blood was so dry as if it had been there for years! and of course, I wasn't bleeding haha! To make matters worse, I decided to check the hotel's reviews on Google Maps, only to find several similar cases where guests had reported similar issues. It appears that the hotel has a recurring problem when it comes to maintaining cleanliness and responding appropriately to guest concerns. I believe that a well-maintained and customer-centric approach is essential for any hotel, especially one that markets itself as a spa hotel. I'm not recommending anyone book this hotel! In conclusion, my experience at Magic Blue Spa Hotel was marred by an unfortunate incident and a shameful response from the management. I hope that the hotel takes these concerns seriously and fires this manager and works towards improving its cleanliness and customer service standards. Also, where did you hear of a hotel with a coffee machine in the room that is not included in the charge? so funny and weird! when I checked out they charged me for two coffee capsules!

        Read More

        4.4/5

        745 Reviews

        Chris Goode
        google-logo
        4/5
        31 Jan, 2024
        Staff couldn’t help you more, absolutely fantastic. Breakfast option also great. Truly is a little oasis in the town. Some things a little tired in rooms but service and cleanliness was fantastic. Also could do with a few more sun-beds as there wasn’t enough on sunny days.
        Wandering Anchor
        google-logo
        5/5
        13 Jan, 2024
        Tranquil gateway, right in the city center, very clean, professional staff. I don't mind noises from neighbouring clubs. Food in the morning is a bit different, some hot traditional dishes with meat, fresh fruit, yogurt, salad, bread, and granola. No cheese or bacon for breakfast. No eggs. Small but sufficient. They serve crapes too. It's only my second day now, but I think it's all right. Especially the location and staff are fantastic. All info transparent. Additional cost for minibar and for using the coffee machine in the room. Relaxing garden, although quite small, but the atmosphere is such a vibe. Almost no view from my room, which I don't mind. I usually do a lot of walking around the town, planned some excursions. Pool is nice, clean and no scorching heat on premises. I read comments about bugs in bedrooms. Haven't seen any in mine.
        Daniel Ben Ari
        google-logo
        1/5
        12 Oct, 2023
        Worst stay in Mexico I ever had! PLEASE READ THE REVIEW BEFORE CONSIDERING BOOKING THIS HOTEL!!! Nothing to like in this hotel. Very troubling stay and thankfully we stayed for only one night I recently stayed at the Magic Blue Spa Hotel in Playa Del Carmen, and I must say that I had an awful experience that I'd like to share. During my stay, I encountered an issue that left me quite disappointed. There was an unfortunate incident where I discovered blood on my pillow. I immediately reported this to the front desk, hoping for a prompt and professional response. Regrettably, the manager's response was SHOCKING. Instead of addressing the issue with empathy and concern, I felt blamed for the situation. The manager insisted that the blood came from my finger, implying that it was my fault. This response left me feeling frustrated and unheard. Needless to say the blood was so dry as if it had been there for years! and of course, I wasn't bleeding haha! To make matters worse, I decided to check the hotel's reviews on Google Maps, only to find several similar cases where guests had reported similar issues. It appears that the hotel has a recurring problem when it comes to maintaining cleanliness and responding appropriately to guest concerns. I believe that a well-maintained and customer-centric approach is essential for any hotel, especially one that markets itself as a spa hotel. I'm not recommending anyone book this hotel! In conclusion, my experience at Magic Blue Spa Hotel was marred by an unfortunate incident and a shameful response from the management. I hope that the hotel takes these concerns seriously and fires this manager and works towards improving its cleanliness and customer service standards. Also, where did you hear of a hotel with a coffee machine in the room that is not included in the charge? so funny and weird! when I checked out they charged me for two coffee capsules!
        M S
        google-logo
        5/5
        18 Jan, 2024
        Relaxing oasis in the city center. My room was clean, no issues. Nice breakfast. Excellent staff. You should try cocktails by be pool, and massage with Valeria.
        heather strickland
        google-logo
        1/5
        16 Sep, 2023
        This has been the worst excursion to Mexico of my life. I come to Playa del Carmen quite frequently. 3x a year. A TV fell over in our room and hit the corner of a shelf below. It was an honest accident and we owned up to it. Vanessa, has been nothing but rude since day one. Upon telling her about the incident she treated my bf like he was a 7 year old that had knocked over a vase. He is 53 years old. We said we would pay for it. She looked at us in disgust. Upon returning from an outing she told us the 43" TV would be $800 and if we didn't pay for it she was calling the police....I am going to edit this tomorrow with pictures of how unsafe this place is and a video of Vanessa.

        All Policies

        All Policies
          Booking Policy
          It is mandatory for all guests to present valid government photo ID’s at the time of check-in.
          The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.
          Extra guests are subject to availability. And it might incur additional charges.
          If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.
          Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.
          Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.
          The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.
          Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.
          Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.
          For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.
          The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.
          If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.
          If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.
          Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.
          Hotel Cancellation Policy
          User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.
          Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.
          User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.
          Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.
          Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.
          If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          In case of no show at the hotel, you'll be charged the entire booking amount.
          If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.
          You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.
          Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.
          The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.
          Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.
          Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.
          If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.
          Modification and Reschedule Policy
          Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.
          After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.

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          Exterior Detail

          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Exterior Detail

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

          Room

          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

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          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

          Room

          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

          Room

          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

          Room

          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

          Room

          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

          Room

          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

          Room

          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

          Room

          Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Room

          10

          4.4

          745

          24-hour front desk

          Hotel safe deposit box (not room safe box)

          Multilingual Staff

          Newspaper

          Smoke-free property

          Snack bar

          Swimming Pool

          Bell staff/porter

          Terrace

          Concierge desk

          Sauna

          Hiking

          Coffee/tea

          Airport shuttle service