Mahekal Beach Front Resort & Spa

4.4/5(3.48K Reviews) rating

4 Star Hotel locationPin

Playa del Carmen, Quintana Roo

493

1/493

About hotel

Escape to the stunning Playa del Carmen with a luxurious stay at our exceptional 4-star beachfront resort, the Mahekal Beach Front Resort & Spa. Located just steps away from the pristine Mamitas Beach, and within easy walking distance of the renowned Mario Villanueva Stadium Madrid, our hotel offers the ideal blend of convenience and indulgence. Conveniently situated at 38 St and the Beach, QROO77710, Mexico, our prime location allows you to fully immerse yourself in the vibrant local culture and explore everything this beautiful destination has to offer. With 195 well-appointed guestrooms, each featuring private balconies or patios, Select Comfort beds, and luxurious bedding with down comforters, you are guaranteed to have a comfortable and restful stay. Our attention to detail ensures that no two rooms are the same, providing you with a truly unique and personalized experience. Take advantage of our affordable Mahekal Beach Front Resort & Spa room prices and book your stay online for added convenience. Indulge in the authentic flavors of Mexico at our on-site restaurant, Cocina, or rejuvenate your senses with a refreshing drink at our beach bar, poolside bar, or one of our three other bars and lounges. Our resort also boasts an array of recreational amenities, including four outdoor swimming pools, a fully-equipped fitness center, and bicycles available for rent. With something for everyone, you can rest assured that your stay will be both active and entertaining. Treat yourself to the ultimate pampering experience at our full-service spa, offering an array of rejuvenating massages, body treatments, and facials. For added convenience, our resort also provides concierge services, babysitting services for a fee, and gift shops on-site. Enjoy the convenience of our central location and explore the nearby popular attractions, such as the famous Quinta Avenida, Quinta Alegría Shopping Mall, and Calle Corazón, all within a short distance from our hotel. Plus, with Cancun International Airport just 55.4 km away and Cozumel International Airport only a mere 36.9 km away, our hotel is the most convenient choice for your tropical getaway. Experience true comfort and convenience during your stay with our dry cleaning/laundry services, 24-hour front desk, and multilingual staff. Planning an event? Our three meeting rooms are perfect for hosting a variety of functions. Indulge in an all-inclusive stay and savor delectable meals and refreshing drinks at any of our on-site dining establishments, including Cocina, or simply opt for room service for a private and intimate dining experience. Don't miss out on this extraordinary experience and book your stay now at our prestigious hotel, perfectly located near Quinta Avenida, and immerse yourself in an unforgettable and rejuvenating tropical getaway. Don't wait, book your stay today at the Mahekal Beach Front Resort & Spa and enjoy our affordable Mahekal Beach Front Resort & Spa room prices and book Mahekal Beach Front Resort & Spa online for added ease and convenience.

Highlights

• Centrally located 4-star hotel in Playa del Carmen • Steps away from Mamitas Beach • Individually decorated guestrooms with Select Comfort beds and private balconies/patios • Full-service spa with massages, body treatments, and facials • 4 outdoor swimming pools, fitness center, and bicycle rentals • 3 meeting rooms for business events • Close proximity to Quinta Avenida (1.1 km) and Quinta Alegría Shopping Mall (1.3 km) • Airport: Cancun Intl. Airport (55.4 km), Cozumel Intl. Airport (36.9 km) • All-inclusive rates available, with onsite dining options and bars • Perfect for both leisure and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

195

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Snack bar

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Library

Terrace

Concierge desk

Bicycle rentals

Baby Sitting / Child Services

Game Room

Pool Table

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Snack bar

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Library

Terrace

Concierge desk

Bicycle rentals

Activities

Baby Sitting / Child Services

Game Room

Pool Table

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100.

Safety features at this property include a fire extinguisher, window guards, and outdoor lighting.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Events/parties allowed.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100.00.

New Year's Day (1 January) Gala Dinner per adult: USD 120.

New Year's Day (1 January) Gala Dinner per child: USD 60 (from 3 to 12 years old).

Resort fee: USD 35 per accommodation, per night. The resort fee includes: Beach loungers.

Bicycle storage.

Fitness center access.

In-room bottled water.

In-room coffee.

In-room safe.

Lending library access.

Pool access.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort. The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 9.

Pets cannot be left unattended.

Pets allowed.

Pet max weight (per pet) in lb is 20.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100.

Safety features at this property include a fire extinguisher, window guards, and outdoor lighting.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Events/parties allowed.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100.00.

New Year's Day (1 January) Gala Dinner per adult: USD 120.

New Year's Day (1 January) Gala Dinner per child: USD 60 (from 3 to 12 years old).

Resort fee: USD 35 per accommodation, per night. The resort fee includes: Beach loungers.

Bicycle storage.

Fitness center access.

In-room bottled water.

In-room coffee.

In-room safe.

Lending library access.

Pool access.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 9.

Pets cannot be left unattended.

Pets allowed.

Pet max weight (per pet) in lb is 20.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

₹21,205

₹38,191

44% OFF

+ ₹4,917 taxes / night

Earn 261 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹21,205

₹38,191

44% OFF

+ ₹4,917 taxes / night

Update Price

Earn 261 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Centro, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

4.4/5

3.48K Ratings

Rachel S

5/5

29 Jan, 2024

I went to Mahekal in November '23 and our group of 4 loved it. I felt like we had landed the jackpot of an affordable, amazing resort with beach access. The staff was always so kind and nice to talk to, everyone remembered us at every meal and bar. I didn't want to go to Cancun because I wanted a quieter experience to lounge and relax. The palapa garden view was awesome, we had hammocks, and we ate and drank well! One note is that we were content with our garden choice over beach as the beach is public access so it can get loud over there. My favorite meals were breakfast and nice dinners at the resort, the green juice was awesome. The bar will make you fresh mango margaritas! I will come back so soon.

kuldarina

4/5

25 Dec, 2023

I've read so many negative reviews that got me a bit concerned. But as it turned out we loved the hotel. The room was fine, not well soundproofed but it's authentic and we loved it. The service was nice, the resort wasn't that big in comparison to others in similar locations so you got to know the staff. The pools and beach are great, the kids loved it. It didn't bother us that people walked by, not annoying at all - actually the guards kept sending people off so the hotel guests could enjoy the area. We got half board, and I was happy with that. It was nice to get off the resort and try other food. But based on the price we payed we would have liked to have free non alcoholic drinks, that would have been super nice. Also, my husband and I had our three kids with us. They placed us in two separate rooms - that was fine for such a short stay. But when we booked it stated that the rooms would be next to each other - but they were far apart. That was annoying. As a conclusion: I highly recommend. The resort was small and quiet. It was like a tropical getaway despite being right at the cities edge.

Alireza Tavassoli

3/5

29 Dec, 2023

Overall we enjoyed our stay at this resort. We had the all inclusive package for 5 nights. Our room was nice and clean. The resort itself is nicely designed and well maintained. The staff were really nice and took care of us. The resort beaches, however small, are nice and clean. The pools are good size and well maintained. Where this resort fell short for us was the food (the reason for 3 stars). The food was average at best which is a pity. Breakfast was very bland, nothing special. The lunch and dinner menus had a nice variety but the food itself was not that tasty. I think overall the food lacked basic spices like salt and pepper. The resort is located in a very nice and lively area with a lot of restaurants and cafes around. So if we want to visit the resort again, we would only get the basic package and would go out to eat. There was a special dinner for Christmas eve that we needed to pay extra for, $120/person on top of the all-inclusive. We took issues with that and they resolved it to our satisfaction so credit to them. But generally speaking, they need to reconsider this as it really doesn't make sense for an all-inclusive guest or any guest to be forced to pay this much extra.

Peter Kuchnio

4/5

5 Jan, 2024

We stayed for 5 days over the holidays. The hotel has beautiful grounds. Lots of places to walk around and the oasis gardens were very tranquil. The beach was very nice. High quality loungers. Very nice pools and restaurants. Even though the resort was packed it did not feel crowded. It is located right in Playa Del Carmen so it was easy to step outside and tour about town, try the local restaurants and cafes. The staff was very friendly and professional Some things that could use improvement to get to a 5/5 rating: - the breakfast buffet and lunch were good. The dinner buffet was lacklustre. More vegetarian options and more Mexican cuisine would have been fantastic - more water bottles. Ended up going to the oxxo across the street to buy more water - a play area for young children - fewer signatures. Switch to a mobile app or something like this

Daniella Duque

3/5

6 Jan, 2024

The hotel is beautiful. The property pools are very nice and the rooms are OK. Honestly, my experience started very bad by the service at front desk by Teresa (she was not helpful at all, Being with a baby trying to ask for an earlier checking she said they were not having availability) which i understand But then when we did had room availability did not send anyone to walk us to our room, we had to figure out where our room was , and send us to the last room with no access for strollers. Honestly, I have never had that poor service before and this is very disappointing for this place as it is truly beautiful, but for me, the service is a big part of it so if I could, I would give it a 2 out of 5 stars

Rachel S

5/5

29 Jan, 2024

kuldarina

4/5

25 Dec, 2023

Alireza Tavassoli

3/5

29 Dec, 2023

Peter Kuchnio

4/5

5 Jan, 2024

Daniella Duque

3/5

6 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.