Mai Spa Resort

2.5/5(17 Reviews) rating

2 Star Hotel locationPin

Phu Quoc, Kien Giang

1/98

About hotel

Escape to paradise at Mai Spa Resort, located in the heart of Group 05,Tran Hung Dao Street, Kien Giang, Vietnam. Our welcoming beachfront hotel offers 24 air-conditioned rooms, each featuring a private balcony and modern amenities. Designed to cater to all types of travelers seeking a serene and luxurious experience, we offer affordable accommodations with the best Mai Spa Resort room prices. Our prime location allows you to immerse yourself in the beauty of Phu Quoc. Explore the nearby attractions, including the captivating Coi Nguon Museum, vibrant Long Beach Center, and lively Phu Quoc Night Market. For a fun day out, visit the scenic Suoi Tranh & Suoi Da Ban or catch a game at the San Van Dong Duong Dong Stadium. And with our complimentary airport shuttle to Phu Quoc International Airport, your arrival and departure will be seamless. Relaxation and rejuvenation are our specialties at Mai Spa. Indulge in a soothing massage, invigorating body treatments, or a refreshing facial at our tranquil spa. Spend the day lounging on our private beach or taking a dip in the outdoor pool. And for added convenience, we offer complimentary Wi-Fi, tour assistance, and even a BBQ area. Our aim is to provide you with a high quality experience at Mai Spa Resort, suitable for a variety of people and budgets. Satisfy your taste buds at our international restaurant, Mai Spa. Our talented chefs prepare a variety of delectable dishes for you to enjoy. Wind down with a cocktail at our relaxing bar/lounge, perfect for watching the stunning sunset. And for a quiet night in, you can rely on our room service to fulfill your cravings. With top-notch service, including 24-hour front desk, dry cleaning/laundry services, and luggage storage, we strive to make your stay as comfortable and convenient as possible. Escape to paradise at Mai Spa Resort and Book Mai Spa Resort Online now to take advantage of our affordable rates, suitable for all budgets. Let us be your home away from home, where tranquility and luxury combine to offer you a truly remarkable experience. Come and create unforgettable memories in this stunning island destination with us at Mai Spa Resort.

Highlights

• Located in Phu Quoc, just a 5-minute drive from popular tourist spots like Phu Quoc Night Market and Dinh Cau • Rooms feature private balconies with sea or garden views, plus amenities like minibars and free WiFi • Within close proximity (2.7 km) to Phu Quoc Beach and a short drive (11.2 km) to Phu Quoc National Park • Easy access to Coi Nguon Museum (1.4 km) and other attractions, perfect for both casual and business travelers • On-site spa offering massages, body treatments, and facials for a relaxing stay • Outdoor pool and private beach access for lounging and enjoying the warm sun • Complimentary airport shuttle (8 km) for convenience, plus dry cleaning services and luggage storage for business travelers • On-site restaurant and bar serving international cuisine, with the option for in-room dining.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Designated Smoking Areas

Terrace

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Designated Smoking Areas

Terrace

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

No elevators.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Guests are provided with hand sanitizer.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

No elevators.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Guests are provided with hand sanitizer.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

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Location

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Ratings & Reviews

2.5/5

17 Ratings

FH Fox

5/5

26 Jul, 2022

The Pham family is operating a first quality family business. That fact should be understood and appreciated. It’s friendly, helpful and customer focused. Enjoy

Katie-Ann X

1/5

25 Apr, 2021

Damp rooms, run down - friendly lady at the front desk - but not worth it. Booked on "booking basic" so can't even leave review on booking.com

Tho Dang

1/5

16 Feb, 2022

Everyone should go to the resort to check in and see the room before checking in. Don't look at pictures online. My friend and I rented 2 rooms that had minor damage in the room, 1 room had a broken lock and told the staff but No one supports, the resort looks old and abandoned, the beach and swimming pool are dirty and no one cleans them, anyone who comes to Phu Quoc should avoid it!

Thảo Võ

3/5

3 May, 2021

Plus points: friendly and enthusiastic staff, central location, private beach, my room has a sea view, the breakfast buffet is okay (about 4-5 dishes, on weekdays there are only 1-2 options which are noodles). tiu, fried bread), bedding and towels are also quite white and clean, towels are changed regularly every day Minus points: the furniture is quite old, the swimming pool is very dirty, the wardrobe has no hangers, worst of all, the air conditioner is not cool at all, you have to turn on a fan to get some coolness, the furniture in the resort is messy. , probably preparing for repairs In general, because I go on holidays, I want to be in the center and have a sign and acceptable prices on holidays, so this is also a temporary choice.

Nguyen Phuong Dzung

1/5

26 Apr, 2021

Mai Spa Phu Quoc is the worst place I've ever been. I've never rated a service, but this is so bad that I feel the need to warn others so their vacation won't be affected like me. The house is old and degraded, the equipment is damaged, the room is moldy, and the sheets are dirty. The owner's attitude is very unwelcoming, really unpleasant. There is a bar next door so when I was there on the weekend the music was loud until 12pm non-stop (I don't know what happens on weekdays?)

FH Fox

5/5

26 Jul, 2022

The Pham family is operating a first quality family business. That fact should be understood and appreciated. It’s friendly, helpful and customer focused. Enjoy

Katie-Ann X

1/5

25 Apr, 2021

Damp rooms, run down - friendly lady at the front desk - but not worth it. Booked on "booking basic" so can't even leave review on booking.com

Tho Dang

1/5

16 Feb, 2022

Thảo Võ

3/5

3 May, 2021

Nguyen Phuong Dzung

1/5

26 Apr, 2021

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.