Mainstay Suites Knoxville Airport

3.6/5(528 Reviews)

1/0

About hotel

Discover affordable accommodations at Mainstay Suites Knoxville Airport, located just a short 5-minute drive from the prestigious Maryville College and the historic Palace Theater. Ideal for both business and leisure travelers, our 81 thoughtfully designed guestrooms feature fully equipped kitchens with a refrigerator and stovetop, making you feel right at home. Keep connected with complimentary Wi-Fi and unwind with your favorite cable shows on our flat-screen TVs. Each room also includes a safe for your valuables and a spacious desk area for work or relaxation. Our prime location puts you in the heart of the action, with top attractions like the Capitol Theatre and Foothills Mall only 10 minutes away. Immerse yourself in the city's rich history at the Blount County Historical Museum and Cades Cove Museum, both just a short drive from the hotel. And for outdoor enthusiasts, the Great Smoky Mountains National Park is just 12 miles away, offering endless opportunities for hiking and wildlife viewing. After a day of exploring, take advantage of our 24-hour fitness center or take a refreshing dip in our seasonal outdoor pool. Start your day off right with our complimentary full breakfast served every day of the week. We also offer a 24-hour business center and event facilities for corporate travelers. Located just 2.5 miles from McGhee Tyson Airport, our hotel offers easy transportation options and free self-parking onsite. So why wait? Book Mainstay Suites Knoxville Airport online today and experience the perfect balance of comfort and convenience in the heart of the bustling city. Our conveniently located address at 361 Fountain View Circle, Tennessee, 37701, United States makes it even easier for you to reach us. Let us be your go-to destination for affordable accommodations.

Highlights

• Located in the heart of Alcoa, just minutes from the airport and railway station • A variety of room options including suites with fully-equipped kitchens • Within a 5-minute drive of popular attractions such as Maryville College and Palace Theater • Easy access to Great Smoky Mountains National Park and University of Tennessee • Recreational facilities include a 24-hour fitness center and seasonal outdoor pool • Complimentary amenities such as Wi-Fi, full breakfast, and on-site parking • Business services available, including a 24-hour business center and event facilities • Budget-friendly rates for both casual and business travelers • Luxury and boutique options also available for a more luxurious stay • Close proximity to popular tourist attractions, shopping, and dining options.

Quick Facts

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

The seasonal pool will be open from May to October..

Pool access available from 10 AM to 10 PM.

Up to 5 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Masks are required in public areas.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

The seasonal pool will be open from May to October..

Pool access available from 10 AM to 10 PM.

Up to 5 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Masks are required in public areas.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

₹7,200

₹7,861

8% OFF

+ ₹1,046 taxes / night

Earn 82 Reward Points

Select Rooms

OPTION 1

Non Refundable

₹7,200

₹7,861

8% OFF

+ ₹1,046 taxes / night

Update Price

Earn 82 Reward Points

Amenities

Location

Alcoa

View on Maps

Ratings & Reviews

3.6/5

528 Ratings

Mindy Chemacki

1/5

29 Jan, 2024

This hotel was overpriced for the quality of both the rooms and breakfast. I would not recommend it—not at this price. I would expect this from a hotel at around the $80 - $100 point. Not $180. The staff were refused to issue a paper receipt of my stay, the hot breakfast was not well-heated, lacking fresh fruit and breakfast meats, the room was not well maintained. The phone didn't work and had a dead roach inside. Kitchen suite was filthy and one of the beds had a can of pringles behind it.

Justin Yocom

1/5

25 Nov, 2023

When I tell you this was the jankiest hotel I’ve stayed in, it would be an understatement. There were black spots all over the mattress, yellow spots on the pillows (thank god I brought my own). Until 4am there was stomping from the floor above us, the tv remotes didn’t work in either the living room or the bedroom, there was literally no water pressure in the shower, the ceiling was falling in above the shower, when walking down the hall way when leaving this morning some of the trim had fell off the wall and there was mold all behind the wall. Honestly I do not know how this place is still in business.

Annette Jackson

2/5

28 Oct, 2023

Pictures are deceiving! I expected to drive up to a well kept establishment inside and out - not even close. Riff raff drinking jack daniels in the parking lot (looked like a construction crew), and hanging out of the outside of the hotel. Walk in, same atmosphere. Looks like from other reviews place has been under construction for a long time. To me it looked like just plain out being neglected - everywhere. Walked into room and was hit with an awful rotting smell and had to spray the room with body spray. Room was also outdated and rundown. AC had to be lowered to 68 to keep the room cool. Only good thing - beds were comfortable and why I gave 2 stars. I also pick a place that offers breakfast. I didn't even to bother to go because I didn't want to add to my disappointment. In response to owner - $120 a night stay and me being disguted, we will not be back! I'll also made family & friends aware of the condition and fraudulent advertising photos. Not to stay there when we travel to visit other family members. Even my kids were scared and disgusted from what they seen. I should of stayed at the local mom & pop place - at least their photos were up to date. The employer (construction help) was reported to the front desk clerk that was drinking hard liquor in their service truck.

Mindy Chemacki

1/5

29 Jan, 2024

Justin Yocom

1/5

25 Nov, 2023

Annette Jackson

2/5

28 Oct, 2023

Eric Fulkerson

4/5

5 Nov, 2023

Comfy bed, firm pillows. Got a good sleep. Shower was backwards. Had to go to C to get hot and H for cold. Very low water pressure. Good room otherwise.

Travis c

2/5

20 Jan, 2024

Dirty rooms no hot water and cockroaches I do not recommend hot water was broken what's going to take a whole day too fix did not even get to take a shower at my stay

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.