MainStay Suites Texas Medical Center/Reliant Park

3.9/5(763 Reviews) rating

2 Star Hotel locationPin

Houston, Texas

MainStay Suites Texas Medical Center/Reliant Park featured

1/76

About hotel

Experience affordable and comfortable accommodations at MainStay Suites Texas Medical Center/Reliant Park. Our prime location at 3134 Old Spanish Trl, Texas77054, United States makes it easy for you to reach popular attractions and medical centers in Houston, including the renowned MD Anderson Cancer Center and Houston Zoo. Don't worry about breaking the bank, as our MainStay Suites Texas Medical Center/Reliant Park room prices are budget-friendly without sacrificing quality. Each of our 89 well-designed rooms is equipped with a full-sized refrigerator, stovetop, and a fully equipped kitchenette to make you feel at home. Stay connected with our complimentary wired and wireless internet access and catch up on your favorite shows on our 32-inch LCD television with cable programming. Our rooms also offer amenities such as laptop-compatible safes, desks, and complimentary local calls to enhance your stay. Explore nearby attractions such as Hermann Park, Houston Natural Science Museum, and the Holocaust Museum Houston, just a short distance from our hotel. We are also in close proximity to top medical facilities, including Houston Methodist Hospital and Texas Children's Hospital. Our convenient location makes it easy for you to navigate the city without any hassle. After a day of exploring or appointments, unwind in our outdoor pool or 24-hour fitness center. Stay connected with our free Wi-Fi and take advantage of our complimentary shuttle service to destinations within a 3-mile radius. Business travelers can utilize our 24-hour business center and event space for meetings and conferences. Start your day with our delicious grab-and-go breakfast from our on-site grocery/convenience store and end it with a cozy evening in our common area with a TV. With easy access to major airports such as George Bush Intercontinental Airport and Houston William Hobby Airport, MainStay Suites Texas Medical Center/Reliant Park is the perfect choice for a comfortable and convenient stay. Don't wait any longer, book MainStay Suites Texas Medical Center/Reliant Park online and experience the best of Houston. We prioritize your comfort and satisfaction.

Highlights

• Located in the heart of Houston's Astrodome area • Within a short distance to top medical facilities such as MD Anderson • Free Wi-Fi and fully equipped kitchens in all rooms • Close to popular tourist attractions like the Houston Zoo and Hermann Park • Just 4.5 km from NRG Stadium for sports enthusiasts • Complimentary shuttle within a 3 km radius • Outdoor pool and 24-hour fitness center for leisure and relaxation • Ideal for business travelers with a 24-hour business center and meeting facilities • Various room options including luxury and budget accommodations • Easily accessible to airports with complimentary shuttle service available.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Accessible parking

Banking services

Game Room

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Accessible parking

Banking services

Activities

Game Room

Services

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from October 01 to February 25..

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from October 01 to February 25..

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹6,503

₹7,189

10% OFF

+ ₹1,418 taxes / night

Earn 79 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹6,503

₹7,189

10% OFF

+ ₹1,418 taxes / night

Update Price

Earn 79 Reward Points

Amenities

Location

Old Spanish Trl, Houston, Texas, 77054

View on Maps

Ratings & Reviews

3.9/5

763 Ratings

Angel Chesson

2/5

29 Jan, 2024

Nice friendly people, but room 409 has roaches, not very clean. One roach was going for my coffee and the other is by the refrigerator. I been in some bad places before. Didn't expect roaches for the price and a 100 deposit they require. I have photos of the roaches and the messy kitchen. Cabinets had roach poop in them, also the toaster had roach poop in it. It's one I won't pick again. Due to roaches, roaches travel and don't wish to have the nasty invasion I now have to strip my bags before getting in my car! A clean process I didn't need the stress on since we was in town for my dad to have major surgery on his face! I wish I could post pictures but I'll send them to corporate!

SuperThomas83

5/5

27 Jan, 2024

Excellent service from staff members. Close to Texas Medical Center with free shuttle service. The kitchen and dishwasher are great for extended stays. A suite for the price of a room.

K Herald

5/5

12 Sep, 2023

I recently had an appointment at MD Anderson for some tests and, being unfamiliar with the area, I searched for nearby lodging to make a 0900 appointment. Unfortunately, it seemed as if all the hotels were out of my price range but I was able to choose MainStay Suites Texas Medical Center/Reliant Park from a list provided by MD Anderson. It was budget friendly and very close to the huge medical complex where MD Anderson is located. I was told to plan to be available for 3-5 days for tests and I reserved online for 3 days. Turns out, I only needed one day and Mainstay Suites allowed me to cancel without any penalty. The rooms (suites) are spacious and mine, at least, had a DVD player, full sized refrigerator, a full sized stove, coffee maker with coffee, a dishwasher, and a microwave. The room was stocked with paper towels, pots and pans, plates, and silverware - basically everything you'd need except for the food! They also provide shuttle service to the Texas Medical Center and it appears many of the guests were medical patients. There was an outdoor pool and an extensive library of free DVDs checked out at reception. I highly recommend this property for the well though conveniences in the rooms, as well as being only five minues from the Texas Medical Center.

Audrey Osburn

2/5

9 Nov, 2023

This hotel is the a little below the bare minimum which would be 3 stars but I didn’t feel safe. There was a massive opening between the door and frame where you could see into the hallway. Yes, my door was locked but I didn’t feel safe so I even went so far to put the chair under the handle. The walls were so thin and with the gap I could hear everyone talk and walk by. I only stayed for maybe 8 hours but it did have a decent kitchenette. The shower curtain was falling apart, the furniture was like someone’s grandma’s bedroom, and the bedding was only a blanket, sheet, and a weird ugly cover thing. Updates are needed, guests should feel safe, and I will be paying more next time at a different hotel for peace of mind.

Laura Storms

3/5

24 Sep, 2023

I needed a place to stay as a live donor at MD ANDERSON. It was inexpensive. The staff was (mostly) friendly, the shuttle driver really rubbed me the wrong way. Across the street is some sort of warehouse facility that seems to run a 3rd shift operation so on week nights it was very noisy with 18-wheelers backing up all night. BEEP BEEP BEEP!!! Maybe bring earplugs or sound machine? There is no continental breakfast, probably my own fault for assuming they had one. Also, the shuttle only runs on weekdays. I needed to be at MD Anderson everyday. Fortunately it is close so Uber wasn’t expensive but I felt it was misleading to advertise shuttle service when it runs on bankers hours. Also, the shuttle driver acted like he would pick me up whenever I called him, giving me a card with his number to call whenever I needed. No. He only does pick ups once an hour. I passed out waiting for a ride outside MDA in the heat after having injections. Also, probably my own fault, just making others aware. It’s not excellent service, just good enough to get by.

Angel Chesson

2/5

29 Jan, 2024

SuperThomas83

5/5

27 Jan, 2024

Excellent service from staff members. Close to Texas Medical Center with free shuttle service. The kitchen and dishwasher are great for extended stays. A suite for the price of a room.

K Herald

5/5

12 Sep, 2023

Audrey Osburn

2/5

9 Nov, 2023

Laura Storms

3/5

24 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.