Maison L'OCCITANE

3.8/5(18 Reviews) rating

4 Star Hotel

1/81

About hotel

Welcome to the exquisite Maison L'OCCITANE hotel, located in the heart of the lively Cotai area. Our 4.5-star hotel offers a perfect blend of luxury and convenience, making it the ideal choice for both business and leisure travelers. Conveniently connected to a shopping center, our hotel provides easy access to all the attractions in the area. Experience our comfortable and modern accommodations featuring 164 air-conditioned rooms. Each room is equipped with a sleek Smart TV and complimentary Wi-Fi, ensuring you stay connected throughout your stay. Our spacious bathrooms, complete with separate bathtubs and showers, luxurious toiletries, and hairdryers, offer the ultimate relaxation. In addition, our rooms also feature practical amenities such as safes, desks, and phones for free local calls. Explore the nearby attractions, all just a short walk away. Indulge in shopping and dining at the charming Taipa Village, or try your luck at the famous City of Dreams casino. Don't miss the breathtaking performances at The House of Dancing Water or marvel at the magnificent Eiffel Tower replica at The Parisian Macao. Sports enthusiasts can easily access the Macau East Asian Games Dome, located just minutes away. After a busy day, return to our hotel and take a dip in our indoor pool or stay connected with loved ones using our complimentary Wi-Fi. Our concierge services are also at your disposal to cater to all your travel needs. For business travelers, we offer a range of services including dry cleaning, a 24-hour front desk, and convenient luggage storage. And to make your stay even more hassle-free, we provide complimentary self-parking. Satisfy your cravings at one of our three restaurants, including the renowned ROYAL PALACE. Don't forget to join us for the daily complimentary reception and unwind at the bar with a refreshing drink. And start your day off right with a scrumptious Cantonese breakfast, served every morning from 7:00 AM to 11:00 AM. Centrally located and just a short distance from the airport, Maison L'OCCITANE offers affordable accommodations suitable for all. So what are you waiting for? Book Maison L'OCCITANE room prices online now and treat yourself to a luxurious and unforgettable experience at our hotel. Located at LISBOETA MACAU, RUA DA PATINAGEM999078, Macau, our hotel is easily accessible for all. Come and indulge in our premium amenities and services for a truly memorable stay.

Highlights

• Located in Cotai, connected to a shopping center • 15-minute walk to Taipa Village and City of Dreams • 2.5 km from Venetian Macao Casino, 5.6 km from Macau Fisherman's Wharf • Luxurious 4.5-star hotel with 164 air-conditioned rooms with Smart TVs • Complimentary Wi-Fi and digital programming • Ensuite bathrooms with complimentary toiletries and hair dryers • Various tourist attractions within walking distance • Indoor pool and complimentary Wi-Fi • Concierge services, dry cleaning, 24-hour front desk • Free parking • Three on-site restaurants offering Cantonese breakfasts and daily reception • Closest airports: Hong Kong International Airport (60.9 km), Macau Intl. Airport (5.1 km), Zhuhai (50.5 km)

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

164

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

On-Site parking

Designated Smoking Areas

Concierge desk

Banking services

Indoor pool

Shopping mall

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Vending machines

On-Site parking

Designated Smoking Areas

Concierge desk

Banking services

Indoor pool

Shopping mall

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 9:00 AM to 6:00 PM.

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 9:00 AM to 6:00 PM.

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Enhanced food service safety measures are in place.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹18,980

₹25,003

24% OFF

+ ₹3,003 taxes / night

Earn 219 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

Maison L'OCCITANE Deluxe Room - King

431 sq.ft (40.04 sq.mt)

Smoking policy – non-smoking available

Ironing facilities

Soundproof

Desk

Free toiletries

Safe

Adapter

Blackout Curtains

Wardrobe/Closet

Private bath or shower

Housekeeping - daily

Air conditioning

Toothbrush

Toilet paper

Shampoo

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹18,980

₹25,003

24% OFF

+ ₹3,003 taxes / night

Update Price

Earn 219 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Cotai, 999078

View on Maps

Ratings & Reviews

3.8/5

18 Ratings

Sau man Lee

2/5

6 Feb, 2023

Very Very poor service. You need to line up about one hour for check in at 15:00 on 5 Feb.,23 The front manager did not try to help or assist the check in progress. After long quene of check out at about 11:00 on 6 Feb, another waiting of one hour to have lunch at Royal Palace of the hotel. Moreover, The tables were full except the advance booking but there were mavacant tables. The reception lady asked us to go another place and the managress told us to complain. We also needed to stand outside the palace since the seat was fully occupied and the reception lady did not try to help us.

Amy Chan

4/5

29 Apr, 2022

Front desk staff Parko from the Lisboeta Hotel helped us with the check in process. He was friendly and efficient, he even showed us the way to our room. He also remembered to tell us where the vending machine was and how to get the ice cubes ourselves since we asked for the ice before arrival. Room was lovely with both bath and shower. Definitely will come back! And I want to mention that I called to the hotel the day before check in and l just wanted to asked for some extra water bottles to be set up in the room. My called was transferred to the reservation department and the lady who picked up the call suggested me to call the housekeeping for the water after check in. I asked her if she could arrange that for us before we arrived so I didn’t have to call again, and the lady was like ok we will try our best to arrange that for you. But it was just water, the way she answered was like it would be hard to fulfill my request. Besides, when we were having our meal in the room we found some nails on the carpet near the couch, which was a bit gross.

麥瑞軒

5/5

11 Mar, 2023

Very Good

sonia wong

1/5

2 Jul, 2023

This hotel is rubbish. The first thing is the shuttle bus service is super infrequent. The concierge are also cramped with the two other hotels. Before I got into the room, the corridor already smell of cigarette. When I step inside, the rooms smell of cigarettes like a pub. The customer service was also super unhelpful, and they took ages to change my room, but to another disappointment. The next room smell of mold to a point my nose hurts. It took me more than 1 hour of waiting to get a proper response. It is super disappointing as a hotel featuring the body-care brand l'occitane. I do not recommend this to anyone. This hotel is absolutely rubbish. First of all, the shuttle service is very sparse and runs every hour, which is very inconvenient. In addition, the check-in counter is combined with two quarantine hotels, which is very crowded. Before entering the room, I could already smell smoke in the corridor. When I walked in, the room smelled like a bar of smoke. The customer service was also very unhelpful, it took them a long time to change my room. Sadly, their service was once again disappointing and the new hotel room had a very musty smell. I waited for more than an hour before I received proper assistance. As a hotel that features body care brand L'Occitane, this is very disappointing. I will not stay at this hotel again or recommend it to anyone.

Sau man Lee

2/5

6 Feb, 2023

Amy Chan

4/5

29 Apr, 2022

麥瑞軒

5/5

11 Mar, 2023

Very Good

N.L. Ho

5/5

26 Jul, 2023

Great view

sonia wong

1/5

2 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.