Makarem Umm Al Qura Hotel

4.2/5(8.11K Reviews) rating

5 Star Hotel

Makarem Umm Al Qura Hotel exterior_detail

1/97

About hotel

Located in the heart of Mecca, Makarem Umm Alqura Hotel stands out as the ideal destination for discerning travelers seeking a blend of modern sophistication and historic charm. The hotel's architectural elegance and interior design showcase a unique fusion of lavish furnishings, art collections, and a welcoming atmosphere that sets it apart from the rest. With a prime location just a 3-minute drive from the Great Mosque of Mecca and 8 minutes from Kaaba, guests can easily access iconic landmarks and hidden gems that enhance their stay. The 336 guestrooms feature luxurious amenities such as refrigerators, LCD televisions, and complimentary wireless Internet access, ensuring a comfortable and connected experience for every guest. The private bathrooms with showers, complimentary toiletries, and bidets add a touch of luxury to the accommodations. Guests can enjoy a satisfying meal at the Al Taai Restaurant, which serves a delightful mix of local flavors and international cuisine. The hotel also offers convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands. Additionally, guests can relax and unwind at the state-of-the-art spa and wellness center, or explore the city with the complimentary area shuttle. Business travelers will appreciate the 24-hour business center, dry cleaning/laundry services, and 5 meeting rooms available for events. The personalized service and exceptional hospitality at Makarem Umm Alqura Hotel leave a lasting impression on every guest, as highlighted by numerous glowing testimonials. Whether seeking relaxation or productivity, this 5-star hotel caters to the needs of all travelers. Book Makarem Umm Alqura Hotel online now to experience the perfect blend of luxury, comfort, and convenience at Ajyad Street, Ar Rawabi, Saudi Arabia..

Highlights

• Centrally located in Mecca, just a 3-minute drive from the Great Mosque of Mecca and 8 minutes from Kaaba • Close proximity to key attractions such as Well of Zamzam, Abraj Al-Bait Towers, and King Fahad Gate • Spacious guestrooms with modern amenities including refrigerators, LCD televisions, and complimentary Wi-Fi • Private bathrooms with showers, toiletries, and bidets for added comfort during your stay • Convenient access to nearby landmarks like Souk Al-Khalil, Alkhalil Courtyard, and Safa and Marwah • Easy travel to Faqih Mosque, Al Diyafa Mall, and Al Hijaz Mall with the complimentary area shuttle • 24-hour business center, dry cleaning services, and a 24-hour front desk for all your business needs • Five meeting rooms available for events, making it ideal for corporate gatherings or conferences • On-site dining at Al Taai Restaurant offering a variety of delicious meals for guests to enjoy • Additional amenities include a hair salon, gift shops, concierge services, and a banquet hall for special occasions • Free self-parking available for guests, ensuring a hassle-free experience during your stay • Preferred airport, King Abdulaziz Intl. Airport (JED), located 98.9 km away for convenient travel arrangements.

Quick Facts

Check-In

4:00 PM

Check-Out

12:30 PM

Rooms

336

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

On-Site parking

Library

Concierge desk

Banking services

Transportation

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

On-Site parking

Library

Concierge desk

Banking services

Services

Transportation

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No alcohol allowed onsite.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Only Muslims are allowed to enter the holy cities of Mecca and Medina..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Couples wishing to share a room must provide proof of marriage..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Alcohol is not served or permitted at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No alcohol allowed onsite.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Only Muslims are allowed to enter the holy cities of Mecca and Medina..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Couples wishing to share a room must provide proof of marriage..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Alcohol is not served or permitted at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Pet Policy

Pets not allowed.

₹2,975

₹3,724

20% OFF

+ ₹672 taxes / night

Earn 36 Reward Points

Flat ₹521.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹2,975

₹3,724

20% OFF

+ ₹672 taxes / night

Update Price

Earn 36 Reward Points

Flat ₹521.00 off included with coupon INTSTAY

Amenities

Location

2550 Ajyad St, Mecca

View on Maps

Ratings & Reviews

4.2/5

8.11K Ratings

pro gamer boy

5/5

3 Jan, 2024

I recently stayed at this hotel with my family and had an amazing time! The accommodations were comfortable, the staff was friendly, and the amenities were fantastic. The family-friendly atmosphere made it an enjoyable experience for everyone. We particularly loved. Overall, a memorable and delightful stay for our family. Highly recommended!

Rawsheen (Nausheen Sayed)

5/5

20 Dec, 2023

It was a good experience staying there alhamdulillah! The hotel is neat and tidy, staff is friendly and helpful! The breakfast buffet took me by a pleasant surprise! It was wonderful! The variety was great! The bathroom was leaking and they immediately came to fix it. However, the way the washroom is designed, the entire Washroom gets wet once you take a shower. And there was a constant bad smell in the washroom too. The fridge was just not working. It was actually warm in the fridge. I kept some fruits in there and they went bad. The room temperature was lower than the fridge's temperature! The bus service is unpredictable. Sometimes, you have to wait for 20-30 minutes, and sometimes it comes very quickly. Overall, it was a good experience staying there!

Unbreen Fahad

4/5

9 Dec, 2023

Always a pleasure staying at Makarem Um al Qura Hotel. The staff is very friendly and welcoming. The breakfast buffet has a good varieties of dishes. A great value for your money. Suggestion I would like to make is to try to get rid of bad odor which comes from some washrooms like for Room 806.

pro gamer boy

5/5

3 Jan, 2024

Rawsheen (Nausheen Sayed)

5/5

20 Dec, 2023

Unbreen Fahad

4/5

9 Dec, 2023

abdullateef mahmoud

5/5

28 Jan, 2024

I booked 4 nights with my family and it’s was an excellent experience, buses are available every 15 minutes I highly recommend to book with them also their prices was very suitable. Special thanks for Mr. Abdulrahim - accountant dept, who did a great favours for me and family to upgrade my room to a suite for hall residence Great thanks for him 🙏

عامر السامر

5/5

30 Jan, 2024

The best part about the housekeeping at Makatem Um Al Qura was their invisibility. They cleaned my room thoroughly while I was out, never interrupting my stay. But upon returning, it felt like I had a brand new room each day

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.