Makati Shangri-La, Manila

4.6/5(6.27K Reviews) rating

5 Star Hotel

1/96

About hotel

Experience the heart of Manila's flourishing central business district at our top-rated hotel, strategically located at the junction of Ayala Street and Makati Avenue. Whether you're a corporate traveler or a leisure seeker, our prime location provides effortless access to must-visit tourist spots. Immerse yourself in the dynamic energy of Manila with popular attractions such as SM Mall of Asia and Newport World Resorts just a quick 10-minute drive away. Our 696 beautifully appointed guestrooms boast modern amenities to ensure a pleasant stay. Stay connected with complimentary high-speed wired and wireless internet, catch up on your favorite shows on the 32-inch LED TV, and pamper yourself with luxurious designer bath essentials in the en-suite bathroom. Indulge in the unmatched convenience of our location, and explore nearby places of interest such as Greenbelt Shopping Mall, Glorietta Mall, and Ayala Triangle Gardens. For our business guests, Ayala Center and major embassies and corporate centers are in close proximity, making it an ideal location for your next professional trip. After a busy day, unwind at our world-class spa where you can treat yourself to massages and other spa treatments. Our hotel also boasts an open-air pool, hot tub, and sauna for a revitalizing experience. For families, our babysitting services ensure a carefree stay for both parents and children. Planning a meeting or event? Our hotel boasts state-of-the-art business facilities and function spaces, including an expansive conference center spread across 15,000 square feet. With roundtrip airport transfer and complimentary valet parking, we aim to make your stay as hassle-free as possible. Satisfy your appetite at one of our five restaurants, featuring a diverse array of Asian cuisine and beverages. For a cozy night in, take advantage of our prompt room service or grab a bite from our on-site coffee shop. Wind down the night with a refreshing cocktail at the bar or poolside bar. With all these amenities and more, make your reservation online now at Makati Shangri-La, Manila and discover the vibrant city of Makati at unbeatable Makati Shangri-La, Manila room prices.

Highlights

• Centrally located in the Makati Central Business District, within 10km of the airport and railway station • Individually furnished rooms, with free Wi-Fi and LED TVs • Full-service spa, outdoor pool, and sauna for relaxation • Close proximity to popular tourist attractions like Greenbelt Shopping Mall and Glorietta Mall • 5 on-site restaurants offering Asian cuisine, with room service available • Ideal for both casual and business travelers, with a business center and event facilities • Luxurious amenities for a comfortable stay, including a concierge and babysitting service • Budget-friendly options available, with free valet parking included • Airport shuttle service provided for convenience (surcharge applies)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

696

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Children's Pool

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹13,202

₹16,792

21% OFF

+ ₹2,684 taxes / night

Earn 158 Reward Points

Flat ₹2,269.50 off included with coupon INTSTAY

Select Rooms

Deluxe Room, 2 Twin Beds

452 sq.ft (41.99 sq.mt)

Air conditioning

Desk

Smoking policy – non-smoking available

Ironing facilities

Refrigerator

Minibar

Free toiletries

Safe

Room Service

Blackout Curtains

Wardrobe/Closet

Adjoining rooms

Fire safety compliant

Newspaper

Private bath or shower

Housekeeping - daily

Slippers

Private bathroom

Hairdryer

Wine/Champagne

Coffee machine

See All

OPTION 1

Refundable

₹13,202

₹16,792

21% OFF

+ ₹2,684 taxes / night

Update Price

Earn 158 Reward Points

Flat ₹2,269.50 off included with coupon INTSTAY

Amenities

Location

Ayala Ave, Makati, 1200

View on Maps

Ratings & Reviews

4.6/5

6.27K Ratings

me Me (me)

5/5

30 Jan, 2024

Absolutely! I had an incredible experience at the hotel. The hospitality services were truly top-notch. When I faced a challenging situation with my left channel hand carry bag. the staff went above and beyond to ensure my comfort and recovery. Their kindness and professionalism stood out. They turned what could have been a difficult stay into a very positive experience. I can't thank them enough for their help and support. I would recommend this hotel to anyone, not just for its beautiful rooms and amenities, but for its outstanding service. 👍🏼

Brenda Berkley

5/5

8 Jan, 2024

The hospitality, service, rooms AND location are incredible. The staff all provide such impeccable hospitality, from the welcoming door staff, security, to the lifeguards at the pool. I can’t stress enough how important and standout that is for me and my personal experience during my stays. My only critique is the time it takes to check in and out at the front desk and concierge- it does take a long time, especially when there’s a line. Overall, my experience was amazing and I would definitely come back. The gesture with the hand on the chest is a nice touch! And the hospitality room cleaning crew are all very friendly indeed! And speaking of our room, it was my favorite with the extra large king bed, layout and view!

rhalp gonzales

5/5

26 Oct, 2023

had a wonderful experience at this hotel! The staff were incredibly welcoming and attentive, making sure all my needs were met throughout my stay. The room was clean, well-furnished, and provided a great view. The hotel's amenities were fantastic, especially the pool and fitness center. The location was convenient, close to popular attractions and dining options. The overall ambiance was delightful, and I would definitely choose to stay here again on my next visit. Highly recommend!

Al-Queen Alivia

5/5

22 Oct, 2023

My stay at this hotel was very incredible. The staff were incredibly welcoming and very approachable, making sure to catered all our needs. The room is very tidy, clean, and very comforting. I also loved the great view in our hotel room. The hotel’s amenities were fantastic, i couldn’t get over with the pool and also they have a fitness center, which i totally loved. The location is very wise, it is close the popular shops and also a lot of dining around. My total experience at this hotel was absolutely delightful. I would definitely choose to stay here again with my family. I highly recommend it to someone looking for a stay.

me Me (me)

5/5

30 Jan, 2024

Brenda Berkley

5/5

8 Jan, 2024

rhalp gonzales

5/5

26 Oct, 2023

Maverick Killua Dulatre

5/5

15 Dec, 2023

Great hotel. The staff is very accommodating and friendly, they will make sure your needs are met. The rooms are very well prepared and neat. Your stay here will be very refreshing and relaxing. It has a lot of great views and attractions. Also the food is very delicious, my family enjoyed the trip.

Al-Queen Alivia

5/5

22 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.