Malmaison Edinburgh City

4.3/5(283 Reviews) rating

4 Star Hotel locationPin

Edinburgh, Scotland

1/68

About hotel

Tucked away within the bustling streets of Edinburgh lies a hidden gem, the 4-star Malmaison Edinburgh City hotel. Just a quick 15-minute stroll from the iconic Edinburgh Castle and the famous Royal Mile, this tranquil sanctuary offers the perfect balance of convenience and luxury. For students and scholars, the University of Edinburgh is conveniently situated just 1.1 miles from the hotel, making it an ideal base for exploring the city's esteemed academic institutions. Each of the 72 well-appointed rooms at Malmaison Edinburgh City is a cozy retreat, equipped with Smart TVs and complimentary Wi-Fi, ensuring guests stay connected and entertained throughout their stay. Wake up to a refreshing downpour shower in the private en-suite bathroom and enjoy a freshly brewed cup of coffee or tea from the in-room coffee maker while catching up on work at the spacious desk. Daily housekeeping services guarantee a pristine and tranquil environment for guests to relax and rejuvenate in. Centrally located, the hotel provides easy access to popular attractions such as St. Andrew Square, George Street, and the picturesque Princes Street Gardens, all within a short 0.5 km distance. For business travelers, the hotel offers a range of useful facilities, including dry cleaning services, a 24-hour front desk, and multilingual staff to tend to your every need. After a busy day, wind down at the hotel's stylish bar and lounge, where you can sip on a refreshing drink or indulge in a delectable meal at Chez Mal Brasserie. For added convenience, 24-hour room service is available for guests to enjoy in the comfort of their own room. On weekdays, a full breakfast is offered at an additional cost, providing guests with the perfect start to their day. Look no further than Malmaison Edinburgh City for affordable, top-notch accommodations. With its prime location, modern amenities, and exceptional hospitality, this hotel is the ideal choice for those seeking to experience the best of Edinburgh. Book your stay today and discover all that this charming hotel has to offer. Don't miss out on unbeatable Malmaison Edinburgh City room prices—book Malmaison Edinburgh City online now! Conveniently located at Buchan House, 21-22 St Andrew Square, ScotlandEH2 1AY, United Kingdom, this hotel is easily accessible for our valued customers.

Highlights

• 4-star hotel in the heart of Edinburgh • 15-min walk to Edinburgh Castle and Royal Mile • 1.7 km from University of Edinburgh and 4.7 km from Murrayfield Stadium • 72 air-conditioned rooms with Smart televisions and free WiFi • Rainfall showerheads and complimentary toiletries in private bathrooms • Nearby attractions within walking distance: St. Andrew Square, George Street, and Princes Street • Perfect for casual and business travelers • Discounts on nearby parking and helpful bellhop services • Dry cleaning/laundry services and multilingual staff available • On-site dining at Chez Mal Brasserie and 24-hour room service • Bar/lounge for a relaxing evening drink • Full breakfast available on weekdays for a fee • 13.4 km from Edinburgh Airport for easy travel.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Green Tourism Program.

Property is not currently implementing any enhanced cleaning measures.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Only dogs are allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Green Tourism Program.

Property is not currently implementing any enhanced cleaning measures.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Only dogs are allowed.

Service animals are allowed.

₹10,796

₹13,694

21% OFF

+ ₹2,283 taxes / night

Earn 130 Reward Points

Flat ₹1,868.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,796

₹13,694

21% OFF

+ ₹2,283 taxes / night

Update Price

Earn 130 Reward Points

Flat ₹1,868.38 off included with coupon INTSTAY

Amenities

Location

St Andrew Square, Edinburgh, Scotland, EH2 1AY

View on Maps

Ratings & Reviews

4.3/5

283 Ratings

Sue Walnut

4/5

5 Nov, 2023

There is no better location to stay in Edinburgh. Perfect perfect perfect! The decor is fabulous - woodwork in crimson gloss paint!?! And bonus points for art that's more challenging than usual in a hotel. The bar is great, although when we were there (early Saturday evening), the single bartender was over committed. Breakfast was good - fresh croissants go a long way with me, though! Our room was a large, fabulous, high-ceiling affair, with 3 arched windows. The bed extremely comfortable. However, the Wetroom concept bathroom (no differentiation from shower area and the rest of the bathroom) was seriously ill advised. Also, in the way of many modern hotel rooms, there were no drawers for clothes, just a few awkwardly shaped shelves in the desk.

Alex Rackovs

5/5

31 Dec, 2023

Stay was amazing! Cozy room absolutely fantastic and staff - lobby team - Anna in particular made our stay enjoyable and would be back soon. Don’t get your hopes up for a parking across the street from the hotel, instead choose the option suggested by the hotel - which is to park at St. James Quarter, 8 min walk from hotel door. And hotel kindly offers a 40% discount on parking there.

Zoe Adam

3/5

23 Sep, 2023

My mum, sister and I stayed for one night at the hotel. We arrived early but luckily our rooms were ready so we were able to drop our bags before exploring the city. The rooms are quite dark but this didn’t bother us too much. We did struggle with the heating in the rooms - they were very warm. Overall the hotel is very nice and in a great location. We went to the restaurant in the evening but we would not recommend it. Our first choices for the main meals were not available and we were told this half way through our starter / after all our drinks had arrived. We would have gone elsewhere otherwise. My second choice was not cooked properly so I had to send it back and the kitchen returned straight away with a third type of meal as they had no more of the second choice. Maybe they’d given me a staff members meal? We didn’t enjoy the food, it wasn’t well cooked and we were really disappointed with how it was all handled. We wish we’d gone somewhere else.

Cathy Bittle

2/5

17 Sep, 2023

Stayed 3 nights as part of a pre and post night tour. Location is extremely convenient to the tram and Waverly Station. The first 2 nights were such a disappointment. Our room lost power and it couldn't be restored. Hotel was full so they couldn't move us. The manager provided candles and battery operated letters that lit up. What made this so much worse was that the rooms are extremely dark, decorated in dark blues and reds. We had to shower in the dark and hope that the electricity was restored the next day. Breakfast the next morning was also disappointing. Two tables were complaining about the slowness of the kitchen so we only utilized the Continental offerings. After touring around Edinburgh all day, we returned to the hotel and were told that the electricity was restored. We entered our room to discover that this wasn't the case. By this time, our patience was exhausted and we made it clear we needed a new room. Our request was granted. At no time were we offered any type of compensation for the lack of service and inconvenience. After meeting with our tour, we learned from others that they struggled with the darkness of the rooms and hallways, the difficulty of separate elevators for odd and even floor access, the stairs that are unavoidable no matter what floor you are on, the key required hallway access (the one desk clerk struggled with ensuring successful key programming), and the lack of customer service (one of our tour mate's luggage was not placed on our bus, sat unattended in a hotel hallway for 8-10 hours, and had to be driven by taxi to our next destination.) I've been to Edinburgh multiple times and unfortunately, this hotel will not be on our list of places to stay. If you struggle with mobility issues, this isn't the hotel for you. Edinburgh is a beautiful city full of history, romance, and lovely people. I would recommend that people search for alternative hotels for a better level of service.

Charlie Tillett

1/5

26 Jul, 2023

Dark, poorly lit rooms decorated in black and red velvet. NO DRESSERS - we literally had the choice of either living out of our suitcase or having cloths in little piles on the floor. Our suite had a useless tub taking up tons of space in the middle of the room (while there was - admittedly - a great shower in the bathroom). Lighting was awful - very very dark. Breakfast was very bad by European standards and pathetic on American breakfast standards. Bed was reasonable comfortable and window shades were perfect for keeping out the way early summertime morning Scottish light so at least it hat that going for it. The location was fantastic and could not be beat BUT there must be a dozen nearby hotels. I’d try any of them sight unseen before returning here. Staff smiled a lot but were not actually very helpful. Layout of the hotel required 2 elevators to get to our room. Just a miserable experience, we could not wait to leave.

Sue Walnut

4/5

5 Nov, 2023

Alex Rackovs

5/5

31 Dec, 2023

Zoe Adam

3/5

23 Sep, 2023

Cathy Bittle

2/5

17 Sep, 2023

Charlie Tillett

1/5

26 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.