Malmaison Liverpool

4.4/5(1.40K Reviews) rating

4 Star Hotel locationPin

Liverpool, England

128

1/128

About hotel

Discover the epitome of lavish indulgence at our luxurious 4-star hotel situated in the bustling Docks district of Liverpool. Our hotel boasts 130 contemporary and air-conditioned rooms with complimentary wired and wireless internet, flat-screen TVs, and opulent amenities. Perfect for both business and leisure travelers, Malmaison Liverpool offers affordable accommodations that will satisfy all your desires. Located just a stone's throw away from the renowned Royal Albert Dock and the iconic Beatles Story Museum, our prime location provides easy access to all of Liverpool's must-see attractions. Plus, with the John Lennon Airport and Manchester Airport just a short 10 to 60 km journey away, our hotel is easily accessible for out-of-town guests. Satisfy your cravings with a quintessentially British dining experience at our Brasserie restaurant, featuring a diverse menu specially curated to suit every palate. Enjoy a refreshing drink at our stylish bar and lounge, or take in the breathtaking views from our exquisite terrace. For a more intimate dining experience, our hotel also offers 24-hour room service. We understand the needs of business travelers, which is why our hotel offers a 24-hour front desk, dry cleaning and laundry services, and a grand conference space covering 1528 square feet. Stay connected with our complimentary wireless internet access or let us help bring your dream wedding to life with our exceptional wedding services. Unforgettable experiences await at our prime location in Liverpool. Don't miss out on an opportunity to experience affordable luxury at Malmaison Liverpool. Book your stay today and prepare to be dazzled by an unforgettable escape.

Highlights

• Prime location in Liverpool's trendy Docks area • Only 16.8 km from John Lennon Airport and 0.3 km from Liverpool Pier Head Ferry Terminal • Walking distance to top attractions including Royal Albert Dock and The Beatles Story Museum • Stylish, air-conditioned rooms with complimentary Wi-Fi and digital TV • Restaurant serving British cuisine and a bar/lounge for drinks • Terrace with views and complimentary wedding services • Conference space and 24-hour front desk for business travelers • Range of options including luxury, boutique, and budget rooms • Easy access to Manchester Airport (59.5 km) for longer trips • Continental breakfast available daily and full breakfast on weekends for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

130

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Terrace

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Terrace

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a smoke detector.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Green Tourism Program.

Property is not currently implementing any enhanced cleaning measures.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and contactless room service is available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

Service animals are allowed.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a smoke detector.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Green Tourism Program.

Property is not currently implementing any enhanced cleaning measures.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and contactless room service is available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

Service animals are allowed.

Only dogs are allowed.

₹12,755

₹16,073

21% OFF

+ ₹2,309 taxes / night

Earn 150 Reward Points

Flat ₹2,152.00 off included with coupon INTSTAY

Select Rooms

Club Room

301 sq.ft (27.96 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Bathtub or shower

Body soap

Toilet paper

Shampoo

Slippers

Private bathroom

Hairdryer

Coffee machine

Housekeeping - daily

Air conditioning

Ironing Services/ board

See All

OPTION 1

Partial Refundable

₹12,755

₹16,073

21% OFF

+ ₹2,309 taxes / night

Update Price

Earn 150 Reward Points

Flat ₹2,152.00 off included with coupon INTSTAY

Amenities

Location

William Jessop Way, Liverpool, England, L3 1QZ

View on Maps

Ratings & Reviews

4.4/5

1.40K Ratings

Laura

5/5

23 Jan, 2024

Our first time staying in Liverpool and at this hotel, but the service was exceptional! I cannot remember the name of the lady that gave us the upgrade on reception but please send our thanks, she was so helpful! Furthermore, the room was amazing and had everything we needed for the night. The coffee machine was very good, in addition to the king size bed & views of the docks. We look forward to staying with you in the future!

Maria Elvira Paarmann

5/5

13 Jan, 2024

The hotel was really lovely. We had issues with the aircon in the room, but they responded quickly and we found a solution. Friendly staff - also in the restaurant/bar. We had great drinks, and even better food. Lunch and dinner. The dinner was exceptional, the steak was like butter!! I ordered a dessert, and the melted chocolate melted my heart. Thank you for a lovely stay.

Callum Bannister (HimynameisCallum)

4/5

31 Jan, 2024

Nice place, rooms were modern but quite dark. Would have been a nice touch to have a bottle of water in the room. Had to go to the bar and pay £5+ for 2 bottles of water. Check in and out was very good. Nice touch on the free prosecco for my birthday. Breakfast service was slow and they missed items off my order. Shame there is no option for discounted parking as it costs £20 a night ! In the adjacent multi story .

Sarah Dodgson

5/5

2 Jan, 2024

We stayed over Christmas for three nights and were blown away by the experience. Every member of staff looked after us like we were VIPs and we would recommend this hotel without hesitation. The rooms are beautifully appointed and well equipped. The whole hotel is spotlessly clean and has a real sense of luxury about it. The highlight was Christmas Day lunch though. It really was outstanding and made very special by the hardworking team in the kitchen and front of house. Well done Mal Liverpool, you should be very proud of yourselves!

Laura

5/5

23 Jan, 2024

Maria Elvira Paarmann

5/5

13 Jan, 2024

Callum Bannister (HimynameisCallum)

4/5

31 Jan, 2024

Olesya Polishchuk

5/5

11 Jan, 2024

Marvellous place. My family and I stayed at the hotel for two nights. My sister booked the venue for her wedding and had the best time ever. From rooms to the welcoming and accommodating staff, everything was just on point. The food was also lovely. 100 percent recommend Malmaison to anyone who wants to receive first class experience.

Sarah Dodgson

5/5

2 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.