Mama Shelter Bordeaux

4.1/5(4.28K Reviews) rating

3 Star Hotel locationPin

Bordeaux, Nouvelle-Aquitaine

145

1/145

About hotel

Welcome to the ultimate destination for a contemporary and chic accommodation experience in the heart of beautiful Bordeaux, France. Located at 19 Rue Poquelin Molière33000, our hotel, Mama Shelter Bordeaux, offers affordable room prices suitable for all travelers. Book Mama Shelter Bordeaux online now and get ready for a fantastic stay. Boasting an official star rating from the prestigious French Tourism Development Agency, ATOUT France, our hotel guarantees an exceptional experience for all our guests. With 97 meticulously designed guestrooms, we have taken every aspect of comfort and convenience into consideration. Stay connected with complimentary Wi-Fi and access to a computer in each room. Enjoy endless entertainment options on the cable programming. Indulge in a luxurious experience with showers, complimentary toiletries, and hair dryers in our modern bathrooms. Each guestroom is equipped with a telephone, safe, and workstation for your peace of mind. Our hotel's prime location is unbeatable, a mere 10-minute walk from popular attractions like the Grand Theater Opera National of Bordeaux and the Aquitaine Museum. For the curious wanderers, take a stroll to Bordeaux Cathedral, Pey Berland Tower, or Rue Sainte-Catherine, all within walking distance from our hotel. Relax and take in the breathtaking views of the city from our rooftop terrace while enjoying complimentary amenities such as Wi-Fi and concierge services. For business travelers, we have a business center and three meeting rooms, perfect for events and conferences. And when hunger strikes, indulge in mouthwatering meals at our two on-site restaurants, followed by a refreshing drink at our bar. Conveniently located just 13.1 km from Merignac Airport, reaching our hotel is a breeze, catering to all types of travelers. With its unbeatable location and exceptional amenities, Mama Shelter Bordeaux offers the best of this charming city for an unforgettable stay. Trust us to exceed your expectations and make your visit to Bordeaux a truly memorable one with our high-quality accommodations and affordable Mama Shelter Bordeaux room prices. Book Mama Shelter Bordeaux online now and get ready for an exceptional stay.

Highlights

• Convenient location in central Bordeaux with easy access to attractions • French Tourism Development Agency-rated hotel • Modern and stylish guestrooms with free WiFi and entertainment options • Just 0.3 km from Bordeaux Cathedral and Pey Berland Tower • Within a 10-minute walk to Grand Theater Opera National of Bordeaux and Aquitaine Museum • Meeting spaces and business amenities available for business travelers • Rooftop terrace with beautiful views for relaxation • Self-parking option • 2 on-site restaurants and a bar/lounge for dining options • Buffet breakfast available daily for an additional fee.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

On-Site parking

Terrace

Concierge desk

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

On-Site parking

Terrace

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Masks are compulsory at the property.

Caters to LGBTQ guests.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: EUR 50 per accommodation, per night.

A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

This property caters to LGBTQ+ guests..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed (no fees).

Only dogs and cats are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Masks are compulsory at the property.

Caters to LGBTQ guests.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: EUR 50 per accommodation, per night.

A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

This property caters to LGBTQ+ guests..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed (no fees).

Only dogs and cats are allowed.

Pets allowed.

₹12,195

₹14,651

17% OFF

+ ₹924 taxes / night

Earn 131 Reward Points

Select Rooms

Room, 1 Queen Bed (Small Mama Double)

161 sq.ft (14.96 sq.mt)

Smoking policy – non-smoking available

Soundproof

Air conditioning

Desk

Shower

Free toiletries

Safe

Wardrobe/Closet

Housekeeping - daily

Adjoining rooms

Fire safety compliant

Computer

Private bathroom

Hairdryer

Wheelchair

See All

OPTION 1

Partial Refundable

₹12,195

₹14,651

17% OFF

+ ₹924 taxes / night

Update Price

Earn 131 Reward Points

Amenities

Location

Rue Poquelin Moli�re, Bordeaux, Nouvelle-Aquitaine, 33000

View on Maps

Ratings & Reviews

4.1/5

4.28K Ratings

Eldi Bicari

5/5

24 Dec, 2023

One of the best places to go and chill in the evening with your friends during the summer, a lovely view from the rooftop and guess what? You can play baby foot with random and nice people, 8vs8, that's an awesome experience if you want to socialize or have a good time.

mike zweifel

5/5

28 Aug, 2023

A superb hotel with excellent rooms, beds, great facilities and a nice, courteous service. The exception is the very young and partly inexperienced staff in the rooftop bar/restaurant, but they are still willing to find a solution for everything. You should definitely book the breakfast buffet in the funky restaurant. Unfortunately, it has to be mentioned that many homeless people live in front of the hotel with their dogs, some of whom bark until late at night. In addition, our tires were stolen from one of our bicycles in front of the hotel entrance overnight.

Ingrid Chara.

3/5

4 Jan, 2024

We are rating only the rooftop bar experience. We had online reservation, no problems there. We went on Sunday evening that had latin vibes. Rooftop have some nice views over the old town, but design, coziness and food we found average as well as mood. Yes Dj was playing latin music but just as a background for your dinner.

Jaime D'Ambrosio

3/5

16 Oct, 2023

Mama Shelter Bordeaux was an OK experience. While the rooms appeared nice, the beds were extremely uncomfortable and the AC did not work (despite the front desk associates claiming that it was on). The location was decent, but there was a homeless encampment right outside the hotel's front door, which was unpleasant. Overall, I feel that this hotel was overpriced for what you got.

Joshua Mason

2/5

30 Oct, 2023

This place feels like a bar/ restaurant first, and then a hotel second. It feels like they are trying to be a younger brother of a W hotel, but don’t provide the same level of comfort and service. It is fine for them to have a bar experience in the lobby, but the hotel room should be isolated from this. While staying on the first floor, you can hear the music from the bar late into the night. It made it difficult to sleep. The front desk staff were able to help address this issue, which is why I’m not giving 1-star. They first asked the bar to lower the volume about a quarter after midnight, and then again around a quarter before one. They were unable to move my room that night as they were sold out, but did so the next afternoon. In rooms facing the back, the window do not open and directly face the hotel stairwell. It was uncomfortably warm in the room, so I tried the AC to cool the room off. Despite being on its coldest setting, only heat came from the vent and made it worse. There isn’t a deadbolt on the door, and housekeeping walked in on me several times before I could reach the door. One of the times that this happened, I just started to take a shower. The main reason that I chose this hotel was for its location, which was central and excellent. It should be noted that homeless people do seem to hang out in the evening across the street. It never felt unsafe to me, but I’m not sure if a solo woman would feel the same. The elevator requires a key card to use, so the hotel levels are secure. The breakfast was OK, though I don’t think it is a good value. It is a buffet that offers (including, but not limited to) scrambled egg, sausage/ bacon, provençale tomato, grilled vegetables, pain perdu, pain chocolate, fresh fruits and cereal. You’d be better off going somewhere else in the morning to eat. I will say that the front desk is good. I don’t normally make complaints while staying in a hotel, but they did manage the noise situation well. Their work was appreciated. My issue is with pretty much everything else. Perhaps I’m not the target demographic for this brand, but I will never stay here or at any of its sister properties again.

Eldi Bicari

5/5

24 Dec, 2023

mike zweifel

5/5

28 Aug, 2023

Ingrid Chara.

3/5

4 Jan, 2024

Jaime D'Ambrosio

3/5

16 Oct, 2023

Joshua Mason

2/5

30 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.