Mandalay Luxury Beachfront Apartments

4.7/5(132 Reviews) rating

5 Star Hotel locationPin

Port Douglas, Queensland

Mandalay Luxury Beachfront Apartments facade

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About hotel

Located at the corner of Garrick and Beryl Streets in the beautiful Queensland, Australia, Mandalay Luxury Beachfront Apartments offer the best of both worlds - affordable accommodations and luxurious amenities. With easy access to the stunning Four Mile Beach, this 5-star hotel is the ultimate vacation destination. So why wait? Book Mandalay Luxury Beachfront Apartments online now and enjoy unbeatable room prices for an unforgettable experience. Step into one of the 41 uniquely designed guestrooms and instantly feel relaxed. Each room is equipped with a fully-equipped kitchen, a private balcony or patio with comfortable seating, and a spacious lounge area. Indulge in the spacious suites or penthouses for a truly luxurious stay. And with modern amenities like flat-screen TVs and complimentary Wi-Fi, you can unwind in comfort and style. But there's more to this hotel than just the beach. Take a dip in one of the two outdoor swimming pools, challenge a friend on the tennis court, or simply soak up the sun on the sunbeds. Families can also take advantage of the hotel's babysitting services for a worry-free vacation. Explore the nearby attractions like Flagstaff Hill and the Flagstaff Hill lighthouse or indulge in some retail therapy at the Port Village Shopping Centre - all just a short distance from the hotel. And with tour and ticket assistance, planning your adventures is a breeze. For business travelers, the hotel offers express check-out, luggage storage, and laundry facilities for your convenience. Book your stay now and prepare for an unforgettable escape!

Highlights

• Located near Four Mile Beach, with easy access to nearby beach and shopping street • Luxury 5-star hotel with 41 individually decorated guestrooms • Spacious rooms featuring fully equipped kitchens, flat-screen TVs, and free Wi-Fi • Within walking distance to major tourist attractions such as Flagstaff Hill and Port Village Shopping Centre • Close proximity to Crystalbrook Superyacht Marina and Anzac Park • Airport is 65.9 km away, with roundtrip shuttle service available • Two outdoor swimming pools, outdoor tennis court, and tour/ticket assistance for recreation • Business amenities such as express check-out, luggage storage, and laundry facilities • Suitable for both casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Bicycle rentals

Baby Sitting / Child Services

Tennis on site

BBQ/Picnic area

Tennis court

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Bicycle rentals

Activities

Baby Sitting / Child Services

Tennis on site

BBQ/Picnic area

Tennis court

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Events/parties not allowed.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Events/parties not allowed.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Garrick St, Port Douglas, Queensland, 4877

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Ratings & Reviews

4.7/5

132 Ratings

Suzie Reid

5/5

14 Nov, 2023

We have just returned from our 3rd stay at Mandalay and have already booked for next year! The position could not be better- directly across the road from Four Mile Beach and the property itself is kept in superb condition by the managers. We have stayed in both the standard and the executive apartments and the decor in the executive version is a dramatic step up and worth the additional cost. The staff are wonderful and the whole feeling of the building is about quality and attention to detail. I agree with a previous reviewer regarding supplies. It seems that policy is to completely empty the kitchen and the usual practice of there being some basic supplies remaining from previous occupants would make it feel less wasteful at the end, knowing that everything would be thrown out.

Michael Camilleri

5/5

7 Dec, 2023

So close to 4 mile Beach (5 min. walking) protected (from stingers) swimming area. Nice pools, tennis court, BBQ areas, rooms are awesome. Staff are even better. Free underground parking. What's not to love.

Narelle Browne

5/5

30 Nov, 2023

Beautiful 3 bedroom apartment with everything we could want for a great holiday! The location was perfect next to the beach and easy walking distance to most restaurants and bars! Loved it.

Kelly Macdougall

5/5

18 Aug, 2023

We Stayed at the Mandalay Apartments and found it wonderful rooms were spotless beds were so comfy and in a great location. The only thing I could say that would have made it even better was condiments cooking oil/salt/vinegar and tomato sauce I hate buying these things only to throw them after not much use. But overall we had a great stay and the kids loved the pool. Thanks!

Suzie Reid

5/5

14 Nov, 2023

Michael Camilleri

5/5

7 Dec, 2023

Narelle Browne

5/5

30 Nov, 2023

Beautiful 3 bedroom apartment with everything we could want for a great holiday! The location was perfect next to the beach and easy walking distance to most restaurants and bars! Loved it.

Richard Kolega

5/5

31 Aug, 2023

We stayed 5 nights and loved it, room was spacious, quiet, comfortable and clean, fully equipped and clean. Pools were great and location is perfect, close to beach and easy stroll to town. Would definitely stay again.

Kelly Macdougall

5/5

18 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.