Mandarin Oriental, Shenzhen

5/5(10 Reviews) rating

5 Star Hotel locationPin

Shenzhen, Guangdong

Mandarin Oriental, Shenzhen primary_image

176

1/176

About hotel

Experience the epitome of luxury and unparalleled hospitality at our exquisite 5-star hotel, located in the vibrant city of Shenzhen. Combining chic design with top-notch services, our Mandarin Oriental Shenzhen offers an unforgettable stay at affordable Mandarin Oriental Shenzhen room prices. Unwind in one of our 178 lavish rooms and suites, complete with modern amenities such as flat-screen TVs, mini-bars, and plush bedding, to enhance your comfort to new levels. Wake up to stunning city views and drift off into a peaceful slumber after a fulfilling day of exploration in Futian District, Guangdong, China where our hotel is conveniently located at No. 5001 Huanggang Road. Explore the nearby bustling Huaqiangbei and vibrant Dongmen Pedestrian Street, just a short distance from our hotel. Indulge in ultimate relaxation at our spa with rejuvenating massages and treatments, or take a dip in our indoor pool or visit our state-of-the-art fitness center for some well-deserved self-care. Our hotel offers a variety of affordable accommodations suitable for a diverse range of people, with guaranteed Mandarin Oriental Shenzhen room prices. Planning a corporate event or meeting? Look no further than our hotel, which boasts 10 versatile meeting rooms and cutting-edge technology to cater to your every business need. Our dedicated team will ensure that your event is a resounding success. Indulge in the exquisite flavors of China at our on-site restaurant, The Bay, serving delectable dishes made with only the freshest ingredients. Relax with a drink at one of our two bars or enjoy a cup of coffee at our charming café. At Mandarin Oriental Shenzhen, we strive for perfection in both service and comfort, as evident from the loyalty of our esteemed guests. With easy online booking available to "Book Mandarin Oriental Shenzhen Online" and convenient access to the airport and popular tourist destinations, our hotel is the ideal choice for a memorable stay in Shenzhen. Book now and experience our unparalleled hospitality for yourself.

Highlights

• 5-star luxury hotel with 178 air-conditioned rooms and designer bathrooms • Indoor pool, fitness center, and spa offering massages • Located in the heart of Shenzhen, near popular attractions like Huaqiangbei and Dongmen Pedestrian Street • Within 1.8 km of Shenzhen Central Park and 2.6 km of Guan Shanyue Art Museum • Less than 2 km from Shenzhen Lianhuashan Park • Conveniently located near Shenzhen International Exhibition Center • 36.7 km from Shenzhen Intl. Airport and 50.3 km from Hong Kong Intl. Airport • On-site dining options including 5 restaurants and 2 bars/lounges • Free Wi-Fi and concierge services available for both casual and business travelers • 10 meeting rooms and event spaces available • Self-serve breakfasts offered daily for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

178

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Concierge desk

Indoor pool

Shopping mall

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Concierge desk

Indoor pool

Shopping mall

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Unicode Support false.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Unicode Support false.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹32,963

₹38,269

14% OFF

+ ₹5,448 taxes / night

Earn 384 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹32,963

₹38,269

14% OFF

+ ₹5,448 taxes / night

Update Price

Earn 384 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Fu Tian Qu, Shenzhen, Guangdong

View on Maps

Ratings & Reviews

5/5

10 Ratings

Annie Chu

5/5

30 Jan, 2024

Lives up to the MO brand - professional staff and delicate gourmet food even for buffet at the Bazaar :) Besides the buffet , the menu includes items delivered to the table, personal favourite was the fried lobster, was gorgeous!

Gmail - Raymond Yeung

5/5

13 Oct, 2023

Thank you Assistant Director of Rooms Lucas Li and his team for making my stay at Mandarin Oriental Shenzhen a memorable one. There’s no way I would forget the warmth and kindness Lucas Li offered me. He made me feel at home. As such, I wouldn’t hesitate to recommend Mandarin Oriental Shenzhen to my friends whenever I have the opportunity to. At the same time, I would also like to thank you Chief Concierge Jason Zhu’s professional services and advice. Thank you Lucas Li once again!

Nina S.

5/5

16 Jul, 2023

One of the best hotels, the treat was espectacular!

Annie Chu

5/5

30 Jan, 2024

Gmail - Raymond Yeung

5/5

13 Oct, 2023

Nina S.

5/5

16 Jul, 2023

One of the best hotels, the treat was espectacular!

denis nichifor

5/5

21 Nov, 2023

Great hotel

Eric Saint-Frison

5/5

20 Dec, 2023

Top hotel in every way. Access via a magnificent “cube”. Beautiful reception on the 78th floor, very friendly staff. Very beautiful and very functional rooms with breathtaking views. Very good restaurants, with a favorite for Opus, French cuisine. Close to a shopping center. Magnificent swimming pool.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.