Manhattan Towers 506 by CTHA

Constant Disruptions and Questionable Practices Booking accommodation for a holiday usually comes with the expectation of a hassle-free and pleasant stay. Regrettably, our experience with Cape Town Holiday Apartments was marred by continuous disturbances and questionable management practices. First and foremost, the company insists on two cleanings per month, which on paper might seem like a thoughtful service. However, the execution was far from efficient. They consistently failed to provide us with adequate notice regarding when these cleanings would occur. This lack of transparency and planning became incredibly problematic, especially given our daughter's online schooling schedule. The inability to confirm a specific time and date for cleanings was not only inconvenient but also disruptive to our holiday plans. What heightened our concerns further was an off-hand comment made by one of the cleaning staff. My wife was informed that theft was an ongoing issue within the company. Knowing this, combined with the fact that cleaners had keys to all apartments, did little to inspire trust or peace of mind during our stay. Adding to our grievances, reaching out to the agents responsible for our property proved to be a constant challenge. On the rare occasions when we managed to get a hold of them, the tone was anything but helpful or customer-friendly. If you're considering staying at Cape Town Holiday Apartments, brace yourself for unexpected disruptions and an overall lack of communication and professionalism. There's a plethora of accommodations available in Cape Town that promise and deliver a seamless experience. Do your research and choose wisely.

Worst experience ever. Stay away if you would like your full deposit returned at the end of your stay and not be blamed for missing items you know absolutely nothing about. If you need help during your stay, forget it. They are never available. Also, when you need to buy electricity, you first need to pay the outstanding fees on the electricity box, before you receive any units. This and numerous other issues make this agency a no-go.