Manila Grand Opera Hotel

4.1/5(1.63K Reviews) rating

3 Star Hotel

1/68

About hotel

Visiting Manila? Stay at the Manila Grand Opera Hotel, located at the bustling district of Santa Cruz. Our prime location puts you within easy reach of popular tourist spots, shopping centers, and transportation hubs. Our spacious and elegantly furnished guestrooms provide a comfortable and homey ambiance for both business and leisure travelers. Enjoy complimentary Wi-Fi and 24/7 room service for your convenience. Our private bathrooms are equipped with refreshing showers and complimentary toiletries – even bidets! For the adventurous, our hotel is just a 5-minute drive away from famous landmarks like the U.S. Embassy, Manila Ocean Park, and Rizal Park. Explore Manila's rich culture and history at nearby attractions such as the National Museum, Manila Cathedral, and Fort Santiago. Unwind and relax in our recreational facilities – take a dip in the outdoor pool or soothe your senses in the sauna. Treat yourself to a delicious international meal at our two restaurants or indulge in a refreshing drink at the bar or poolside. And don't forget to take the complimentary shuttle service for some retail therapy. For business travelers, we have a fully-equipped business center, meeting room, and conference facilities. Our location near prestigious universities like Far Eastern University and University of Santo Tomas makes us the ideal choice for those on academic pursuits. We strive to make your stay hassle-free with our laundry and dry cleaning services, concierge services, and free valet parking. We also offer shuttle services to and from the airport for seamless arrival and departure. Experience the vibrant culture and charm of Manila by staying at Manila Grand Opera Hotel. Book now and take advantage of our affordable room prices. Book Manila Grand Opera Hotel online and secure your unforgettable stay with us. Our address is 925 Doroteo Jose St. cor Rizal Ave., Sta Cruz, Manila1003, Philippines.

Highlights

• Conveniently located in the heart of Santa Cruz, Manila • Just a short drive to popular attractions like U.S. Embassy and Manila Ocean Park • 205 modern and comfortable air-conditioned guestrooms • Complimentary Wi-Fi and cable programming for entertainment • Nearby Far Eastern University, Quiapo Church, and other educational and cultural sites • Recreational amenities including an outdoor pool and sauna • Business travelers can utilize the on-site business center and meeting room • Free shuttle services and valet parking available • Airport distance: 13.8km / Railway distance:0.7km • Budget-friendly with luxury hotel features, perfect for both casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

205

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Valet parking

Concierge desk

Banking services

Sauna

Breakfast available

Coffee/tea

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Valet parking

Concierge desk

Banking services

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: PHP 1000.00.

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 9:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Cashless transactions are available.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: PHP 1000.00.

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 9:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,247

₹4,208

23% OFF

+ ₹429 taxes / night

Earn 36 Reward Points

Flat ₹525.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,247

₹4,208

23% OFF

+ ₹429 taxes / night

Update Price

Earn 36 Reward Points

Flat ₹525.25 off included with coupon INTSTAY

Amenities

Location

Santa Cruz, Manila, 1003

View on Maps

Ratings & Reviews

4.1/5

1.63K Ratings

Jason Olson

4/5

25 Jan, 2024

Was here back in Oct of 2023. Rooms are nice and Clean. They lack Windows and TV was an old an CRT. But the Hotel had a nice Pool, bar, Casino and Buffett Breakfast. The dinning at the Hotel is one of the better restaurants in that part of Manila with great Filipino food. Staff is really friendly and you can jump on the RT Trains just outside the hotel or walking distance to China Town. Across the street is a Laundry Service, Grocery Store, Money Exchange and a 7-11.

Reign Cievien Cultivo

1/5

11 Dec, 2023

Manila Grand Opera Hotel is a disappointment on multiple fronts. While the staff's friendliness prevents it from receiving a zero-star rating, the overall state of the facilities, rooms, and services leaves much to be desired. I would strongly advise potential guests to explore alternative accommodations for a more satisfying and comfortable stay. The elevators in Manila Grand Opera Hotel are a source of frustration, taking an unnecessarily long time to accommodate guests. This inconvenience adds a layer of discomfort to an already unsatisfactory experience. The rooms are a major letdown, being cramped and poorly maintained. The windows are so small that they hardly deserve to be called windows, and the lack of natural light exacerbates the feeling of confinement. Additionally, the ceiling in my room was leaking an unknown substance, raising serious concerns about the overall hygiene. Basic amenities in the bathroom, such as the exhaust fan, were non-functional. This oversight affects the overall comfort and functionality of the room.

Matteo Saracino

3/5

29 Jan, 2024

OK but NO SHUTTLE SERVICE - I stayed at this place with 3 other friends as we had an early flight the following day. We chose this hotel for the shuttle service although we found out (only when checking in) that the service is not available every second day. We ended up taking a Grab (Uber equivalent for south east asia), which turned out to be cheaper (700 php vs 1500 of hotel airport shuttle). Staff very friendly Overall OK experience (adapting expectations based on what paid)

Jason Olson

4/5

25 Jan, 2024

Reign Cievien Cultivo

1/5

11 Dec, 2023

Matteo Saracino

3/5

29 Jan, 2024

OwaTV

5/5

27 Dec, 2023

The location of the hotel was ideal, with easy access to popular attractions and public transportation. It made it convenient for me to explore the city and return to a comfortable haven at the end of the day. The Staffs were friendly and helpful the service is like a 5star hotel. Thank you Manila Grand

Enelyn Uri

3/5

24 Jan, 2024

The room was satisfactory. However, the location may give the impression of being unsafe. The staff was helpful and amiable. Additionally, the breakfast was enjoyable.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.