Mansion on Sutter

4.5/5(96 Reviews) rating

5 Star Hotel locationPin

San Francisco, California

178

1/178

About hotel

Welcome to the charming and elegant Mansion on Sutter, situated in the bustling city of San Francisco. This luxurious oasis provides unbeatable accommodations for both business and leisure travelers. Easily accessible to top attractions and landmarks, it's the perfect location for exploring the vibrant energy of the city. Unwind in one of the 12 exquisitely designed guest rooms at the Mansion on Sutter, each equipped with modern amenities for ultimate comfort. From high-definition televisions to plush, comfortable beds, every detail is meticulously taken care of to ensure a delightful stay. The bathrooms feature deluxe toiletries for an added touch of luxury. But the true delight of this establishment is its surroundings. Just a brief 5-minute ride away is the world-famous Lombard Street, a scenic road lined with flowers and panoramic views. For a cultural experience, visit the nearby Van Ness Avenue, home to renowned landmarks such as the Great American Music Hall and the Asian Art Museum. Business travelers can take advantage of the 3 meeting rooms offered by the hotel. Stay active with our 24-hour fitness center or relax on the charming terrace. Located within walking distance of the California Pacific Medical Center and SF Masonic Auditorium, the Mansion on Sutter offers convenience and accessibility. Plus, express check-out and luggage storage services ensure a hassle-free departure. Experience the ultimate combination of comfort and convenience at the Mansion on Sutter. With its prime location, Victorian-inspired design, and top-rated services, it's no wonder why it stands out as one of the best accommodations in San Francisco. Book now and enjoy affordable rates at the Mansion on Sutter. Make your reservations today and witness first-hand the impeccable services and unforgettable experience of this elegant establishment. Book Mansion on Sutter room prices directly on our website and secure your stay now.

Highlights

• 5-star hotel in the heart of San Francisco's Western Addition neighborhood • Within a 5-minute drive to Lombard Street and Palace of Fine Arts • 2.5 km away from Oracle Park and 2.6 km from Alcatraz Island • 12 guestrooms with luxurious amenities, including flat-screen TVs and designer toiletries • Close proximity (within 0.1-1.4 km) to popular attractions like San Francisco City Hall and Bill Graham Civic Auditorium • Easy access to airports: 24.7 km from San Francisco Intl. Airport (SFO), 32.1 km from Oakland Intl. Airport (OAK), and 48.5 km from Concord, CA (CCR-Buchanan Field) • Ideal for both casual and business travelers with a 24-hour fitness center, terrace, and concierge services • Express check-out, luggage storage, and 3 meeting rooms for events • Self parking available for a fee at the hotel • Budget-friendly option in a Victorian-style building filled with charm and character

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Terrace

Concierge desk

Hiking

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Terrace

Concierge desk

Activities

Hiking

Food & Beverages

Coffee/tea

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 300.00 per stay.

A damage deposit of USD 300.00 will be collected before check-in.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 85.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pet max weight (per pet) in kg is 39.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 300.00 per stay.

A damage deposit of USD 300.00 will be collected before check-in.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Pet Policy

Pet max weight (per pet) in lb is 85.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pet max weight (per pet) in kg is 39.

₹19,272

₹25,895

26% OFF

+ ₹5,836 taxes / night

Earn 251 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹19,272

₹25,895

26% OFF

+ ₹5,836 taxes / night

Update Price

Earn 251 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Sutter St, San Francisco, California, 94109

View on Maps

Ratings & Reviews

4.5/5

96 Ratings

Helene Roberts

5/5

25 Jan, 2024

Thank you to the team at Mansion on Sutter for welcoming us so warmly to your beautiful place. The quality of the accommodation was second to none, and the staff were incredibly helpful. I thought the value for money was exceptional. We will definitely stay here when we next return.

Sophia Liu & Henry Demasco

5/5

8 Nov, 2023

My now husband and I chose to stay here for our wedding weekend, and we couldn't have chosen a more romantic and charming place. The hotel was absolutely gorgeous and the staff were incredibly kind and attentive. We arrived (without warning) with several crates worth of wedding-related supplies, and their staff helped us bring it all up to our room. The rooms themselves are gorgeous and unique. Our room came with an amazing soaking tub that we enjoyed the morning of our wedding and best smelling toiletries we've ever found at a hotel. Despite the level of excitement we felt for our wedding we slept beautifully. The handsome writing desk was the perfect spot for us to write our thank you notes to our wedding vendors. Not sure why some reviews claim there isn't a breakfast? While the breakfast doesn't include hot items, the selection was great and of very high quality - fresh fruit, sandwiches, coffee, pastries, and we left happy and full. We look forward to returning for our anniversary someday!

Silvina Guerreiro Moore

3/5

20 Jan, 2024

I am really bummed to write this review. Everything about this historic building and its location is beautiful and the bed is the most heavenly sleep I’ve had in a while. However, if the hot water is out for days, I think any place that calls themselves a 5-star hotel should at least communicate and set expectations on when it will be fixed. I wasted 15 minutes each day waiting for the water to heat. The first day I thought someone else may be using their shower at the same time and seeing as it’s an old building, I thought I’d just try again later. When I finally gave up and called the front desk, they told me about this hot water issue and offered me to take a shower across the street at a different hotel or in their basement. I was on a work trip and did not need any more surprises from my accommodation. I ended up just checking out and going to a friend’s house to shower. It’s a basic amenity.

Susan Noerdlinger

5/5

23 May, 2023

10 Stars for The Mansion on Sutter. I was extremely grateful to discover this beautiful, well located, super clean and lovely boutique hotel on a recent trip to San Francisco. The ambience was truly calming and elegant, the bed and bedding were of excellent quality and super comfortable, and the carefully presented breakfast was just right. But most importantly, the staff was exceptional. During an 8 night stay, I was fortunate to meet most of the staff, and Amit, Amanda, Yash, and Nina all went out of their way to accommodate the needs of the guests in a genuine and very thoughtful way. I have rarely met a hotel staff that cared as much about the comfort of their guests and treated their guests with as much respect than this group of fine people. They are a wonderful team and all are invested in their work at the Hotel Mansion on Sutter. Thank you to each of you.

Helene Roberts

5/5

25 Jan, 2024

Sophia Liu & Henry Demasco

5/5

8 Nov, 2023

Silvina Guerreiro Moore

3/5

20 Jan, 2024

Susan Noerdlinger

5/5

23 May, 2023

Kim S

5/5

18 May, 2023

We loved our stay at the Mansion on Sutter. Gorgeous rooms and the service is top notch. Secure parking was a huge relief-we coukd load and unload at ease. We walked to Fisherman's Wharf and Ghirardelli Square and loved it. Best bed I've ever slept on! I'd love to know what kind it was- I don't think I've ever been so comfortable away from home.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.