Mantra Heritage

3.8/5(144 Reviews) rating

4 Star Hotel locationPin

Port Douglas, Queensland

1/63

About hotel

Discover the perfect combination of convenience and luxury at our 4-star lodging located in the heart of Port Douglas. Boasting a prime location just steps away from the bustling Port Village Shopping Centre, our hotel offers effortless access to a variety of attractions and activities. Step into one of our 39 air-conditioned havens and indulge in the cozy comforts offered. Take advantage of the privacy of your own personal balcony, all while staying connected with our complimentary Wi-Fi. Unwind and refresh in your personal bathroom, equipped with a hairdryer and complimentary amenities. Surrounded by renowned landmarks, our hotel boasts an unparalleled proximity to Anzac Park, Macrossan Street, and St Mary's by the Sea Chapel, all within a brief 5-minute walk. For those seeking relaxation, take a dip in our refreshing outdoor pool or luxuriate in our spa tub. Food enthusiasts can delight in our grill area, perfect for savoring a delicious meal al fresco. For busy business travelers, our versatile amenities are sure to impress, from quick dry cleaning/laundry services to storage for luggage and laundry facilities. For travelers on-the-go, our hotel is conveniently located a mere 66.6 km from Cairns International Airport, with the option for roundtrip transfers at a nominal price. No matter the reason for your visit, our hotel caters to all your needs, ensuring a truly memorable stay in Port Douglas. Don your adventurer's hat and discover the city's finest offerings, while enjoying the comfort of our well-situated and lavish hotel. Reserve your stay today and immerse yourself in the quintessential Port Douglas experience.

Highlights

• Prime central location in the heart of Port Douglas • Minutes away from the beach and popular attractions • Spacious air-conditioned guestrooms with private balconies • Free Wi-Fi to stay connected • Outdoor pool and relaxing spa tub • On-site barbecue grills for casual gatherings • Business amenities including dry cleaning, luggage storage, and laundry services • Close proximity to Port Village Shopping Centre • Easy access to Anzac Park, Macrossan Street, and St Mary's by the Sea Chapel • Within walking distance of Sugar Wharf and Crystalbrook Superyacht Marina • Short drive to Four Mile Beach and Flagstaff Hill for stunning views • Just a convenient 0.5 km from the railway station and 66.6 km from the airport • Suitable for both leisure and business travelers, offering comfort and convenience at a variety of budgets.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 200.00.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

The front desk is open daily from 8:00 AM - 6:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 200.00.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

The front desk is open daily from 8:00 AM - 6:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹9,995

₹12,652

21% OFF

+ ₹0 taxes / night

Earn 99 Reward Points

Flat ₹1,427.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹9,995

₹12,652

21% OFF

+ ₹0 taxes / night

Update Price

Earn 99 Reward Points

Flat ₹1,427.88 off included with coupon INTSTAY

Amenities

Location

Warner St, Port Douglas, Queensland, 4877

View on Maps

Ratings & Reviews

3.8/5

144 Ratings

Ange Fox

5/5

28 Jan, 2024

Excellent stay. Only weird part was that we checked out, then used the pool. When we walked back into reception, the bloke (assuming he was the manager) asked if we were staying at the property. But the girl that was there with him had just checked my partner out a couple hours prior. They didn’t seem busy at all. Just made us feel uncomfortable to say yeah, we were paid guests. Was an awkward end to what otherwise was an awesome stay. The room we got was absolutely wonderful. And our one-nighter (checking in Sat 27th Jan, checking out Sun 28th Jan) was very relaxing and just what we needed. The girl that checked us in was absolutely lovely.

Eddie H

2/5

11 Sep, 2023

The location is excellent and the rooms are spacious with beautiful swimming pools that need to be cleaned and upgraded. The rooms are also in need of upgrades, especially considering how much we paid each night. But perhaps we got surge pricing.. haha. See the photographs below below for the condition of the room. Regarding service, we were told that they clean once a week.

Anthony Cosford

3/5

11 Sep, 2023

Older style premises in the heart of Port Douglas which could benefit from a spruce up! Rooms small on ground floor and overlook a pool. Apart from pool no other facilities to speak of apart from a BBQ area. Friendly staff. Room serviced weekly so good to be tidy.

Jesse Rockliffe

4/5

23 Jul, 2023

We recently stayed here for 2 nights and had a great experience. We stayed in a self contained apartment with direct pool access right outside the door and our own private balcony. You wouldn't even know you were right in the middle of the town with all the restaurants and a supermarket right next door. Definitely worth the stay and we'll most likely be returning.

xxZansatsuxx

3/5

5 Sep, 2023

This should be a higher rated experience, however the freezing cold pool is such a disappointment. It is not heated! Having booked a swim out room (room leads directly into the pool) we had really high hopes for a holiday of relaxing in the pool.. this became a holiday of watching others dip a foot in and all exclaim to the icy feel. This pool was beautiful to sit beside but useless as you couldn't enjoy it. There is also an area that looks like a spa.. it isn't. Just blows bubbles and just as cold as the pool it joins. A second sore point was the TV being set to just local channels. No ability to cast / stream to the TV. I feel this should just be standard these days. Good location in town Nice rooms Easy access Freezing pool

Ange Fox

5/5

28 Jan, 2024

Eddie H

2/5

11 Sep, 2023

Anthony Cosford

3/5

11 Sep, 2023

Jesse Rockliffe

4/5

23 Jul, 2023

xxZansatsuxx

3/5

5 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.