Mantra PortSea

3.8/5(419 Reviews) rating

4 Star Hotel locationPin

Port Douglas, Queensland

104

1/104

About hotel

Escape from the chaos of daily life and retreat to the serene sanctuary of Mantra PortSea - a top-ranked 4-star hotel located just steps away from the pristine Four Mile Beach in Port Douglas. Conveniently situated near popular attractions like Macrossan Street, Flagstaff Hill, and the Crystalbrook Superyacht Marina, our hotel is the perfect base for exploring all that this beautiful area has to offer. Indulge in the ultimate in comfort and luxury in one of our 130 spacious and lavish rooms. Equipped with all the modern amenities you need, such as air conditioning, refrigerators, and flat-screen TVs, our rooms are the perfect escape from the outside world. Stay connected with our reliable paid WiFi service and unwind with your favorite shows on our cable programming. Our dedicated and hospitable staff provides weekly housekeeping services, ensuring a hassle-free and comfortable stay. For the savvy business traveler, our hotel's prime location is a dream come true, just a short 65.4 kilometers from Cairns International Airport. Take advantage of our range of business amenities, including a 24-hour front desk, luggage storage, and laundry facilities. But Mantra PortSea isn't just for business travelers. Immerse yourself in a world of leisure and opulence with our exceptional recreational activities. Take a refreshing dip in one of our three outdoor swimming pools, challenge your companions to a game of tennis on our court, or get your adrenaline pumping at our state-of-the-art fitness center. And for those looking to explore the area, our tour and ticket assistance services will help you create the perfect itinerary. After a day of adventure, unwind with a drink of your choice at our cozy bar or by the poolside. Start your day off right with our delicious continental breakfast options or venture to nearby Macrossan Street for a taste of the local cuisine. Don't wait any longer - book your stay at Mantra PortSea today and discover the unparalleled beauty of Four Mile Beach and its surroundings in affordable luxury. With competitive Mantra PortSea room prices, it’s the perfect choice for travelers of all budgets. So why wait? Book Mantra PortSea Online now and begin your journey to relaxation and rejuvenation. Located at 76 Davidson Street, Queensland 4877, Australia, our hotel is easily accessible and the ideal destination for an unforgettable and enjoyable stay in Port Douglas. Experience the essence of luxury and blissful escape with Mantra PortSea - where every moment is a moment to remember.

Highlights

• Located near Four Mile Beach, with walking distance to Macrossan Street • 4-star hotel with 130 air-conditioned rooms, equipped with refrigerators and flat-screen TVs • Close to Flagstaff Hill (0.7 km) and Port Village Shopping Centre (0.8 km) • Easy access to Crystalbrook Superyacht Marina (1.4 km) • Ideal for both casual and business travelers • 3 outdoor swimming pools, outdoor tennis court, and fitness center available for recreational activities • Complimentary Wi-Fi; tour/ticket assistance and barbecue grills provided • 24-hour front desk, luggage storage, and laundry facilities for convenience • 24-hour airport shuttle (surcharge) and free self-parking on-site • Bar/lounge and poolside bar for a relaxing drink; daily continental breakfasts available at a fee

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

133

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

On-Site parking

Tennis on site

Pool Table

Tennis court

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

On-Site parking

Activities

Tennis on site

Pool Table

Tennis court

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 200.00 per accommodation, per stay.

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: AUD 200.00 per accommodation, per stay.

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Pet Policy

Pets not allowed.

₹10,194

₹12,904

21% OFF

+ ₹0 taxes / night

Earn 101 Reward Points

Flat ₹1,456.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,194

₹12,904

21% OFF

+ ₹0 taxes / night

Update Price

Earn 101 Reward Points

Flat ₹1,456.38 off included with coupon INTSTAY

Amenities

Location

Davidson St, Port Douglas, Queensland, 4877

View on Maps

Ratings & Reviews

3.8/5

419 Ratings

Mark Mundy

4/5

20 Jan, 2024

Definitely worth paying for the upgrade to a studio for the extra living space, kitchen and balcony. Only down sides were tiny TV (it may have been the only room available when we upgraded on arrival) there were no cleaning products in the kitchen, just one tea towel, no clothes, scourers etc to clean dishes and wipe surfaces. Pools were lovely, but bar only open until 6pm. Included breakfast was good for continental but wouldn't pay $25 if it was not included In room rate. When we got back from dinner on my sons birthday we asked if we could have a couple of games of pool as the room normally closes at 9pm and there were other people already playing. The receptionist was happy to give us an extra hour as we had already spend at least $50 over the last couple of days. The "night manager" introduced himself and stated that he was in charge all night so we must behave, reminded me of Manuel when he was left in charge of faulty towers. When we were returning to our room past reception I stopped to thank him so he could lock up. Stood there for 10min on the phone while it rang behind reception because he had forgotten to divert the phone. Came out eventually with a mouth full of food complaining about the previous staff leaving him too much work. Never a good look slagging off workmates to guests, and roll-over and night audit are not rocket science, with limited guest interaction. Then he got upset that I wanted to purchase a drink to take back to my room because "he was trying to close!" The 24hr reception? No people skills and definitely not the "peopleology" that Accor used to pride themselves on. Other than that a thoroughly enjoyable stay.

Kylie

3/5

1 Nov, 2023

Great location, only a 15min walk to shops and very close to the beach. Rooms were clean but average. No daily room service is provided, I would suggest a larger bin for guests. Bathroom amenities were great. I was in a B room without a veranda & I found the A room veranda looked straight into the room which I found very uncomfortable. For privacy there was only a roller blind so it needed to be all the way down with no light, or have it up & risk being exposed to next door looking straight in. Service at front desk & pool bar were always friendly & helpful. There is no option for a hot cooked breakfast only continental available. No restaurant. It was ok. They need new toasters, was appalled how old & dodgy they were, kept tripping the metre. Pool was nice & swim up bar great. Happy hour for drinks at the lagoon bar were still quite expensive, I was expecting half price cocktails but they were only $4 cheaper. Enjoyed my stay at the Mantra. Not sure I’d book there again.

Robert Gill

4/5

28 Sep, 2023

Great welcome easy check in. Needs lift to upper.levels as luggage was heavy. That was a struggle getting to our room. Room was clean, good bed, spacious too. Pools were nice. Swim up bar was inviting. Good service from the 2 guys behind the bar. Parking was simple. Location was good. A bit of a walk into town but was safe to do so and nice.

Danielle Robinson

2/5

28 Jan, 2024

Having booked this through Luxury Escapes, we had the expectation of the resort living up to LE’s usually high standard and we were bitterly disappointed. We were promised a ‘Superior Room’, which was tiny and faced the back corner of the pool area directly behind the Lagoon Bar completely obscuring any view of the pool. The blinds in the room were torn and failed to block out the the bright lighting which was on all night. The air-conditioning had a disgusting musty smell, leaked water the toilet filled and emptied every twenty minutes. Add the pile of bagged washing that we had to walk past every day to get to our room, the poor excuse for a “Fitness Centre” and no daily housekeeping, this is far below the 4 stars promised. The only praise I can give it for the staff who were friendly, attentive, genuinely helpful and warm. In hindsight, we should have asked for a refund on check-in and sought other accommodation for our stay.

Josh Aghan

3/5

16 Jan, 2024

We stayed at Mantra Portsea for 10 days. We found the service to be professional, friendly and helpful. The pool with the bar is fantastic, we loved spending time near the pool. On the negative side, we were unhappy with the general cleanliness of rooms. We changed rooms on arrival as the floor was dirty and had lots of dead bugs on the blinds. While our new room was much cleaner, the rooms could use a facelift as they look old and worn. There were stains on all our sheets, towels, pillows and couches. Appliances were very old and worn, the iron and toaster especially (toaster was full of old crumbs). Also balcony could use a good hose down. General maintenance needed as our string on the blind was not attached to the wall and sometimes would come off the track when we pulled it, our towel rack in the bathroom was also broken and shower tap leaked.

Mark Mundy

4/5

20 Jan, 2024

Kylie

3/5

1 Nov, 2023

Robert Gill

4/5

28 Sep, 2023

Danielle Robinson

2/5

28 Jan, 2024

Josh Aghan

3/5

16 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.