Maple Hotel Jakarta

4.2/5(1.89K Reviews) rating

3 Star Hotel locationPin

Jakarta, West Java

1/59

About hotel

Discover the true charm of Jakarta at the Maple Hotel, conveniently located in the lively Grogol area. Immerse yourself in the city's bustling atmosphere and explore top destinations like the Mal Ciputra Mall, Orchid Garden Mall, and Taman Anggrek Mall, all just a stone's throw away. Our well-furnished 96 rooms are designed with your comfort and convenience in mind. Relax and unwind in your cool, air-conditioned sanctuary equipped with modern amenities such as a DVD player and LED TV. Stay connected with complimentary Wi-Fi, and store your valuables in our safe while you work at your spacious desk. Our housekeeping team ensures that your room is always spotless and ready for your return. Indulge in the exciting attractions that Jakarta has to offer, such as Neo SOHO, Jakarta Aquarium, and Central Park, all conveniently located near our hotel. After a busy day of exploring, treat yourself to a delicious meal and refreshing drinks at our in-house restaurant, Maple. For added convenience, opt for 24-hour room service and enjoy a scrumptious meal delivered right to your door. For our business travelers, we offer complimentary Wi-Fi and concierge services to assist with work needs. Our 24-hour front desk and laundry facilities are available for your convenience. And with free self-parking for those traveling by car, getting around the city is a breeze. Choose the Maple Hotel for its prime location, cozy rooms, and outstanding amenities. With Soekarno-Hatta International Airport and Halim Perdanakusuma International Airport just a short distance away, you can easily explore all that Jakarta has to offer. Book your stay with us today and experience the vibrance of this dynamic city. Don't wait any longer, reserve your room at Maple Hotel Jakarta today!

Highlights

• Perfect location in Jakarta's bustling Grogol area • Close proximity to airports and railway stations (CGK airport: 23.6 km, HLP airport: 18.3 km) • Within 5 minutes' drive to Mal Ciputra Mall, a shopper's paradise • Variety of room options with modern amenities for a comfortable stay • Free Wi-Fi to stay connected • Award-winning Maple restaurant serving delicious international cuisine • Business amenities such as concierge services and laundry facilities • Perfect for both casual and business travelers • Budget-friendly rates with no compromise on quality • Nearby attractions include Jakarta Aquarium, Neo SOHO, and Orchid Garden Mall, perfect for leisurely outings

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Concierge desk

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹2,775

₹3,027

8% OFF

+ ₹613 taxes / night

Earn 33 Reward Points

Select Rooms

Superior Room

205 sq.ft (19.04 sq.mt)

Smoking policy – non-smoking available

Shower

Free toiletries

Safe

Desk

Room Service

DVD Player

Slippers

Private bathroom

Housekeeping - daily

Air conditioning

See All

OPTION 1

Refundable

₹2,775

₹3,027

8% OFF

+ ₹613 taxes / night

Update Price

Earn 33 Reward Points

Amenities

Location

Tj Duren Utara, Jakarta, West Java, 11470

View on Maps

Ratings & Reviews

4.2/5

1.89K Ratings

Aris Arisandi

3/5

13 Jan, 2024

Hotel Maple Grogol has some shortcomings that need attention. Upon entering the room, I was disappointed with the unsatisfactory cleanliness and a slight odor. Additionally, the absence of amenities such as toothbrushes is another downside. Perhaps the hotel needs to address these aspects to enhance the overall stay experience in the future. It also falls short in terms of breakfast, providing a disappointing experience. Addressing the unsatisfactory breakfast could significantly enhance the overall quality of the stay at this hotel.

Irvan

4/5

25 Sep, 2023

Bro.. nice place to hang for a little short time. Nice shower to do things like showering or something. The bed is comfy

Siti Tamara

2/5

2 Jul, 2023

We booked for a non smoking room, but it was not available on the check-in day. The bed sheets were stained and dirty, the mugs were dusty. Affordable price.

Intan Devia

5/5

23 Apr, 2023

The room was a bit dirty and so was the linen too, the parking was wide enough, the staff was good and helpful. We ordered nasi goreng and fettuccine carbonara, the taste was great. And ask them to separate the ice with the tea and you will get the big size of lycee tea! Lol. The price of the room service is affordable. The breakfast menus are just a little, and the nasi udu a little bit salty. But overall it is good. Thanks.

Aris Arisandi

3/5

13 Jan, 2024

Irvan

4/5

25 Sep, 2023

Bro.. nice place to hang for a little short time. Nice shower to do things like showering or something. The bed is comfy

Siti Tamara

2/5

2 Jul, 2023

We booked for a non smoking room, but it was not available on the check-in day. The bed sheets were stained and dirty, the mugs were dusty. Affordable price.

Intan Devia

5/5

23 Apr, 2023

shaqila adelia

4/5

23 Apr, 2023

Family friendly, great breakfast, clean bath&bed room, good wifi(I said good, not excellent), excellent service. no mini fridge, limited hanger for clothes, Totally worth with the Rp. 300k budget for traverler

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.