Marina Terraces

4.5/5(6 Reviews) rating

3 Star Hotel locationPin

Port Douglas, Queensland

103

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About hotel

Discover a tropical paradise at Marina Terraces, a charming aparthotel located in the heart of Port Douglas, Australia. Just a 5-minute walk from the famous Great Barrier Reef and vibrant Macrossan Street, our hotel offers the perfect blend of adventure and relaxation. Our 9 unique guestrooms offer a cozy retreat with modern amenities and fully-equipped kitchens. Unwind in front of the premium TV channels or catch a movie on the DVD player. Our hardworking housekeeping team ensures that your stay is always comfortable and pristine. Conveniently located just 0.2 miles from the breathtaking Four Mile Beach and 0.3 miles from awe-inspiring Flagstaff Hill, our hotel is the ideal base for exploring the surrounding natural wonders. Those craving retail therapy can take a short walk to the lively Port Village Shopping Centre. History and culture enthusiasts can also visit nearby landmarks such as St Mary's by the Sea Chapel and Magazine Island. Our friendly staff are available at the front desk during limited hours to cater to your needs. Stay connected with complimentary wireless internet throughout the hotel and take advantage of our tour and ticket assistance to plan your perfect vacation. Free self-parking is also available for your convenience. Start each day with a savory continental breakfast, served daily from 5:00 AM to 10:00 AM for a small fee. Our prime location just 41.1 miles from Cairns International Airport offers ultimate convenience and serenity for your trip. Book Marina Terraces room prices online and experience the unmatched charm and beauty of Port Douglas. Our hotel address is 14-16 Davidson St, Queensland 4877, Australia, making it easily reachable for our valued guests.

Highlights

• 5-minute walk to Great Barrier Reef and Macrossan Street • 0.3 km from Four Mile Beach and Flagstaff Hill • Individually decorated guestrooms with full kitchens • Premium TV channels and DVD players • Outdoor pool and complimentary Wi-Fi • Tour/ticket assistance and free self parking • Continental breakfast available from 5:00 AM to 10:00 AM • Close proximity to Port Douglas attractions, including Anzac Park and St Mary's by the Sea Chapel • 66.1 km from Cairns International Airport • Ideal for both casual and business travelers • Luxury, boutique, and budget options available at Marina Terraces.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Smoke-free property

Bicycle rentals

Show all Amenities

General Amenities

Smoke-free property

Bicycle rentals

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a security system.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: AUD 150 per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

The front desk is open during the following times: Monday - Friday: 10:00 AM - 4:00 PM.

Saturday - Sunday: 9:00 AM - noon.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a security system.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Events/parties not allowed.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: AUD 150 per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

The front desk is open during the following times: Monday - Friday: 10:00 AM - 4:00 PM.

Saturday - Sunday: 9:00 AM - noon.

Pet Policy

Pets not allowed.

Service animals are allowed.

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Amenities

Location

Davidson St, Port Douglas, Queensland, 4877

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Ratings & Reviews

4.5/5

6 Ratings

Susan Roberts

2/5

14 Nov, 2023

The pics on the property's website paint a different picture to what we experienced. The internal stairs to the second floor are utilitarian. Felt like being in a carpark building. The two-bedroom apartment with roof terrace was quite stark and unwelcoming. Basic and uncomfortable black vinyl sofa and very little else in the living space. And the stairs to the rooftop terrace are not for the faint hearted. Even the manager advised she doesn't like negotiating them; let alone with food and drinks. No views from the rooftop terrace unless you stand and look over the top. Just awful. We were moved to a 'luxury' ground floor apartment near the pool. The apartment was dark, and dim and we needed to keep the lights on to give any feeling of space. Bathroom and laundry spaces were fairly basic and no way we would call this luxury. The main bedroom and zero storage spaces apart from hangars and we needed to use the second bedroom shelving to place our folded clothing etc. One tea towel and one hand towel for the total stay of 7 days. The pool area is open to the road with no feeling of being in a tropical garden. Note the photo on the website doesn't show the fence to the road on the right of the picture. It felt very exposed to public view. Overall, we felt the property was looking tired with patch up jobs in various spots in the two apartments we viewed. Had we realised these were individually owned and then relet through a pool we would have simply gone through Air BnB to choose something with more atmosphere and privacy. On the last two days builders moved in to begin renovation on an apartment on the floor above ours. The noise was awful as we jumped out of our skin when something huge crashed into a bin outside. And then the drilling started. Just imagine this on your holiday! We were never pre-warned about any possible renovations happening during our stay and would never have chosen this apartment option had we known prior to confirmation of booking. Management did not accept that this was a problem as they restricted the time the tradesman worked. That's not relevant. What is relevant is the fact that the tradesmen were there, and the drilling was a huge disturbance to our peace and quiet. This experience has completely turned us off ever booking a holiday apartment in the future. Luxury Escapes offer a 5* experience at a luxury resort for the same price so we definitely wouldn't class this as 'affordable accommodation' We know hospitality as we have worked in tourism through our whole working lives, so we have travelled and stayed around the world. Hugely disappointed and we cannot recommend Marina Terraces.

paul dixon

5/5

10 Dec, 2023

Great place to stay, great managers and unit 9 is a 1 bedroom and it has everything you could need, beautifully furnished

Sam Frith

5/5

2 Apr, 2023

Whenever in Port Douglas we always stay at Marina Terraces. The owners are so helpful and friendly, the rooms are beautiful appointed and stylish and the location is pretty hard to beat, with the beach and cafes, restaurant and shops on Macrossan street just a short stroll away. Highly recommend.

Susan Roberts

2/5

14 Nov, 2023

paul dixon

5/5

10 Dec, 2023

Great place to stay, great managers and unit 9 is a 1 bedroom and it has everything you could need, beautifully furnished

Sam Frith

5/5

2 Apr, 2023

Helen G

5/5

17 Oct, 2022

Perfect spot to stay in at Port Douglas, close to everywhere you want to be. Greg and Michelle are super friendly hosts, nothing was any trouble and the beautiful pool/ BBQ area is kept spotless. We look forward to another stay next year!

Coleen Rivas

5/5

14 Sep, 2022

Delightful stay! Steps from beach, Main Street and restaurants. Lovely grounds, pool and BBQ area. Managers are helpful and always friendly. I stayed in unit 18 which has a beautiful private garden and delightful decor. Highly recommend

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.