Marquis Reforma Hotel Spa

4.7/5(10.34K Reviews) rating

4 Star Hotel

197

1/197

About hotel

Looking for a luxurious stay in the vibrant city of Mexico? Look no further than Marquis Reforma Hotel Spa, located at Paseo De La Reforma 465 Col Cuauhtemoc, CDMX6500, Mexico. Our 4.5-star hotel offers a convenient and affordable experience, with Marquis Reforma Hotel Spa room prices suitable for a variety of people. Book your stay online today to secure your spot at this hidden gem. Our hotel boasts 209 modern and posh rooms, equipped with all the comforts of home and more. Each room features an iPod docking station, LCD television, and complimentary WiFi for all your entertainment and connectivity needs. Get ready for a day of exploring the city in our serene rainfall showers or pamper yourself with our premium designer toiletries. Need to catch up on work? Take advantage of our laptop-compatible safes, work desks, and free local calls. Indulge in pure relaxation and rejuvenation at our full-service spa. We offer a variety of treatments, including massages, body treatments, and facials. Our indoor pool, sauna, and fitness center provide the perfect escape for tired bodies. With our strategic location just a short walk from popular attractions like the iconic Torre Mayor and the Angel of Independence Monument, you'll have plenty to see and do. Business travelers will find our hotel well-equipped to meet their needs. Enjoy complimentary wired internet, a business center, and event facilities at your disposal. After a busy day, dine at one of our two exquisite restaurants or grab a drink at the bar. Don't want to leave your room? Take advantage of our 24-hour room service. Plus, with our roundtrip airport shuttle, transportation to and from the hotel is a breeze. Whether you're here for work or play, Marquis Reforma Hotel Spa offers everything you need for a comfortable and convenient stay. Don't miss out on our affordable Marquis Reforma Hotel Spa room prices and book your stay online now. Immerse yourself in the energy and splendor of Mexico City at Marquis Reforma Hotel Spa.

Highlights

• Centrally located, just a 2-minute walk from Torre Mayor and a 8-minute walk from The Angel of Independence Monument • 209 air-conditioned rooms with iPod docking stations and LCD TVs • Rainfall showerheads and designer toiletries in the bathrooms • On-site full-service spa with massages, body treatments, and facials • Indoor pool, sauna, and fitness center for recreation • Complimentary Wi-Fi and concierge services • Close to popular attractions: Chapultepec Park, National Museum of Anthropology • Easy access to airport (15.1 km), railway station (46.8 km), and Toluca Intl. Airport (55.2 km) • Business amenities: wired internet, business center, and meeting room • Two on-site restaurants and 24-hour room service • Bar/lounge for evening drinks and snacks available at the coffee shop/cafe

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

209

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Valet parking

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Baby Sitting / Child Services

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Valet parking

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 100 per stay.

Spa fee: USD 40 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 100 per stay.

Spa fee: USD 40 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹14,090

₹24,896

43% OFF

+ ₹3,438 taxes / night

Earn 175 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹14,090

₹24,896

43% OFF

+ ₹3,438 taxes / night

Update Price

Earn 175 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

P � de la Reforma, Mexico City, 6500

View on Maps

Ratings & Reviews

4.7/5

10.34K Ratings

Shaili Jain

2/5

4 Dec, 2023

This is a decent hotel, however it is not of 5-star hotel quality. Pros: - The location is good for most things you would want to see in Mexico City. - The concierge was very helpful and knowledgeable. Cons: - They charged us $160 fee for early check-in but gave us a room with a broken A/C. It took them three tries and a whole day to finally fix the air conditioning but they did not give us a refund on the early check-in. Given this, the room was too hot to sleep. - The restaurant in the hotel where they serve breakfast (A la Parilla) is not very good. The breakfast is so-so and at dinner, they served us a tart with balsamic vinegar that had gone bad. I wouldn't stay at this hotel for a return trip to Mexico City and would probably stay in a different hotel in the area.

Amir Mullick

5/5

3 Dec, 2023

Stayed Nov 30th to Dec 4th. Was greeted at arrival and was helped throughout check in and valet car parking (free for guests of the hotel). Our heating wasn't working and they immediately had a technician come fix it which is great. The pool and gym are also very good. The restaurant downstairs is also amazing, great food and service. No complaints.

Anton Schneider

1/5

17 Jan, 2024

Unfortunately not a good hotel. It’s a mystery how this is a 5 star place, it’s missing many basics: you hear every word spoken in the hallway and the flushing of the toilet next door, the beds sink in the middle, the water in the bath doesn’t drain properly so you stand in water when taking a shower, the hallway smells bad and they’re are open walls with exposed pipes. When the front desk said they need to block 3,000 pesos (about $180) on our credit card for the minibar which contains two beers, two Coca Cola, one chocolate bar and one bottle of water, I thought they’re joking :) completely crazy… Service is okay: Staff is very friendly. Unfortunately, you have to pay extra to use the hot tub. You’re not a five star hotel by just putting some jewelry and expensive tequila bottles on display in the hallway :)

Shaili Jain

2/5

4 Dec, 2023

Amir Mullick

5/5

3 Dec, 2023

Anton Schneider

1/5

17 Jan, 2024

Renato Romero

5/5

27 Nov, 2023

Nick Romero

2/5

17 Nov, 2023

This used to be my favorite hotel in Mexico city. I've stayed here so many times over the years. The main reason i did was because of the gym and spa, which always had access with your room stay. However, now they charge 600 pesos just to go use the steam room. They charge for coffee in the room. Nickel and dime for everything now. This was my last stay here

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.