Mash Park Hotel Nairobi

4.2/5(1.10K Reviews) rating

4 Star Hotel

1/35

About hotel

Experience the epitome of luxury and comfort at the world-renowned Mash Park Hotel Nairobi. Located on Joseph Kangethe Road, off Ngong' Road in Kenya, our hotel is easily accessible for all travelers. Choose from our 110 spacious and well-appointed guestrooms, designed with your utmost comfort in mind. Enjoy modern amenities such as flat-screen TVs and complimentary Wi-Fi to keep you connected and entertained throughout your stay. Our private bathrooms offer a luxurious pampering experience, complete with complimentary toiletries and hair dryers. Each room also boasts a laptop-compatible safe and a desk, ensuring a productive and comfortable stay. Take advantage of our prime location to explore the vibrant city of Nairobi. With major shopping destinations like Prestige Plaza and Yaya Centre just a 5-minute drive away, and popular attractions such as The Junction Shopping Mall and Royal Nairobi Golf Club within proximity, our hotel is the perfect base for your city adventures. For the adventurous souls, iconic landmarks like Nairobi National Park and the United Nations Office at Nairobi are within easy reach. And for hassle-free airport transfers, our dedicated shuttle service (available for a surcharge) will take you to and from Jomo Kenyatta International Airport, just 19.5 miles away. Enjoy a range of leisure activities at our hotel's recreational amenities. Unwind at our health club, take a refreshing dip in our outdoor pool, or relax in our sauna. Need to explore the city? Our convenient area shuttle service (available for a surcharge) will take you to your desired destination. Plus, with complimentary Wi-Fi available throughout the hotel, you can stay connected at all times. Business travelers will appreciate our well-equipped business center and convenient dry cleaning/laundry services. Indulge in an array of delectable cuisines at our on-site restaurants, Fahari and the coffee shop/cafe. Order a refreshing drink at our bar/lounge or poolside bar. Book your stay at Mash Park Hotel Nairobi and experience the best of Nairobi at affordable prices. Don't miss out, make your reservations online now to avail of our unbeatable Mash Park Hotel Nairobi room prices!

Highlights

• Ideally located near popular shopping malls and tourist attractions • Only a short distance from the airport and railway station (31.4km and 7.1km respectively) • Offers a range of guestrooms, from comfortable budget options to luxurious boutique rooms • All rooms equipped with modern amenities, including free WiFi and flat-screen TVs • Recreational facilities include a health club, outdoor pool, and sauna • Business-friendly with a business center, 24-hour front desk, and shuttle services available • Onsite restaurant serving local and international cuisine, as well as a bar and coffee shop • Continental breakfast option available daily • Free self-parking and airport shuttle services available (for a surcharge) • Perfect for both casual and business travelers seeking convenience and comfort.

Quick Facts

Check-In

11:00 AM

Check-Out

10:00 AM

Rooms

110

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Bell staff/porter

Designated Smoking Areas

Concierge desk

Sauna

Children's Pool

Breakfast available

Airport shuttle service

Transportation

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Bell staff/porter

Designated Smoking Areas

Concierge desk

Sauna

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

Joseph Kangethe Rd, Nairobi

View on Maps

Ratings & Reviews

4.2/5

1.10K Ratings

Jeremy Godsann

5/5

18 Oct, 2023

✓Friendly and helpful staff ✓Good value for money ✓Nice pool and garden area ✓Convenient location

Kola Ojutiku

3/5

26 Dec, 2023

Not a very pleasant experience.The AC didn't work.I had to open the windows when I started feeling uncomfortable and was badly bitten by mosquitoes

Jeremy Mumo

5/5

12 Jan, 2024

I would rate it 4 out of 5 stars

Peter Mwaura

3/5

5 May, 2023

I definitely didn't like their restaurant, don't get it wrong their food is averagely good but, there are no napkins, I was dissapointed with their service, I am healthy living enthusiast so am kinda observant especially when it comes to sugary foods, I was served Tamarind fruit juice that was capped with alot of sugar when instead I had earlier enquired if it was sugared only to be lied to. Giving them a 3 star is my favour to them. The experience wasn't that good to be honest. Hope they up their game

Jeremy Godsann

5/5

18 Oct, 2023

✓Friendly and helpful staff ✓Good value for money ✓Nice pool and garden area ✓Convenient location

Kola Ojutiku

3/5

26 Dec, 2023

Not a very pleasant experience.The AC didn't work.I had to open the windows when I started feeling uncomfortable and was badly bitten by mosquitoes

Jeremy Mumo

5/5

12 Jan, 2024

I would rate it 4 out of 5 stars

Peter Mwaura

3/5

5 May, 2023

John Wachira

5/5

14 Jan, 2024

easily accessible. good staff

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.