Maya Villa Condo Hotel & Beach Club

4.6/5(685 Reviews) rating

4 Star Hotel locationPin

Playa del Carmen, Quintana Roo

Maya Villa Condo Hotel & Beach Club facade

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About hotel

Explore the dynamic and lively atmosphere of Playa del Carmen, a destination filled with endless excitement and adventures. And there's no better place to fully immerse yourself in this vibrant city than at our 4-star aparthotel, conveniently located in the heart of Playa del Carmen, just a short 3-minute walk from the Playa del Carmen Main Beach. At Maya Villa Condo Hotel & Beach Club, we offer 17 unique and individually decorated guestrooms, each equipped with modern amenities and fully equipped kitchens for a comfortable home away from home. Relax and unwind with a movie on our 40-inch LED TV or stay connected with complimentary Wi-Fi after a day of exploring. Our prime location also provides easy access to the best attractions in the city. Take a leisurely stroll to nearby Quinta Alegría Shopping Mall or admire cultural landmarks such as Nuestra Senora del Carmen Catholic Church and the 3D Museum of Wonders. And with Quinta Avenida and Mamitas Beach just a short drive away, the possibilities are endless. Rejuvenate your mind, body, and soul at our on-site spa, offering a variety of massages, body treatments, and facials. Stay active with a refreshing swim in our outdoor pool or a workout in our fitness center. And for those dreaming of a beach wedding, our property offers exceptional wedding services. Stay productive and focused with our business amenities, including dry cleaning/laundry services, multilingual staff, and luggage storage. And for a hassle-free stay, take advantage of our convenient roundtrip airport shuttle (surcharge) and complimentary parking. Indulge in mouth-watering Mexican cuisine at ASI Beach Club, our beachfront restaurant, or enjoy the convenience of in-room dining with our room service. And start your day off right with a delicious full breakfast at our on-site dining option, available daily from 7:00 AM to noon. Experience the perfect blend of location, amenities, and experiences at Maya Villa Condo Hotel & Beach Club. Book your stay now and take advantage of our affordable rates, perfect for all types of travelers. Maya Villa Condo Hotel & Beach Club room prices are unbeatable, and you can easily book your stay online. Our address, 1 Avenida Norte Entre Calle, 14 Norte Y 16 Norte Bis, QROO77710, Mexico, makes it easy to reach us, so don't wait any longer and start planning your dream vacation today.

Highlights

• 4-star aparthotel with a prime location in the heart of Playa del Carmen • Just 3-minute walk from Playa del Carmen Main Beach and 5-minute drive from Quinta Avenida • Range of accommodation options from luxury to budget, including individually decorated guestrooms with kitchens and free Wi-Fi • Relax and rejuvenate at the on-site spa offering massage, body treatments, and facials • Stay active with an outdoor pool and fitness center • Close proximity to popular tourist attractions such as Quinta Alegría Shopping Mall, Pier Navega, and Calle Corazón • Short distance (0.7-1.6 km) to Central Square, Playa del Carmen Maritime Terminal, and Xaman Ha Aviary • Easy access to Cozumel Intl. Airport via a 35.8 km distance • On-site amenities include concierge services, wedding services, and room service • Business-friendly with dry cleaning/laundry services and multilingual staff • Indulge in beachfront dining at ASI Beach Club or grab a delicious meal with in-room dining options.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Children's Pool

Breakfast available

Airport shuttle service

Transportation

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property accepts credit cards, debit cards, and cash.

This property uses a grey water recycling system.

Noise-free guestrooms cannot be guaranteed.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a security system.

This property is professionally cleaned.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Onsite COVID-19 testing (PCR) is available.

Minimum age for COVID-19 test requirement: 5.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Onsite COVID-19 testing (Antigen) is available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Reservations are required for onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 250 per stay.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Porto Playa Condo Hotel and Beach Club, 1st Ave and 16th Street]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property accepts credit cards, debit cards, and cash.

This property uses a grey water recycling system.

Noise-free guestrooms cannot be guaranteed.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a security system.

This property is professionally cleaned.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Onsite COVID-19 testing (PCR) is available.

Minimum age for COVID-19 test requirement: 5.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Onsite COVID-19 testing (Antigen) is available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Reservations are required for onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 250 per stay.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals not allowed.

₹8,623

₹19,590

56% OFF

+ ₹3,653 taxes / night

Earn 122 Reward Points

Flat ₹1,753.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹8,623

₹19,590

56% OFF

+ ₹3,653 taxes / night

Update Price

Earn 122 Reward Points

Flat ₹1,753.75 off included with coupon INTSTAY

Amenities

Location

Gonzalo Guerrero, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

4.6/5

685 Ratings

Hastings County Couple

5/5

13 Jan, 2024

Great location on 1st Avenue, between Calle 12 & 16, where you can see, smell & easily walk to the Caribbean Sea, just a few seconds walk to restaurants & 5th Avenue & within minutes of other great restaurants & the grocery store. But quiet due to the beautiful & relaxing waterfall that provided background ambiance. We loved the heated hot tub, the small pool & the luscious gardens. We spent our afternoon siestas relaxing on our patio, with frosty cocktails & board games. I even had a nap one afternoon on the leaf shaped lounger on our 2nd shady patio! Condo was kept in immaculate shape all week long by Sarita & her team. Bed made, always lots of towels, coffee filters, paper towel, toilet paper, shampoo, conditioner & lotion. And Eric kindly brought us ice, twice! They really cannot do enough for you. Muchas gracias for making us feel at home. Of note, the pool heater was broken but we were offered use of the heated pool just up the street. We found the couch & bed quite firm & there were no mattress toppers available for the bed. None of that mattered in the end & we are already booked to go back for another stay at our oasis, our home away from home!

Fredrico Lord

5/5

27 Sep, 2023

Words can’t explain how enjoyable & well spent our time here was. My wife visited in 2018 for our honeymoon and were happy to get back and see the place still well kept with great improvements!!! It comes fully decked out with a kitchen, pool and jacuzzi downstairs + another pool by the beach!!! The office opened 24 hours which made it super convenient if we ever needed help or just to change our beach towels and get fresh ones! The view from the roof overlooking Cozumel is very nice too! We recommend this place for couples, friends, families & even singles to enjoy a nice and quiet neighborhood just a stone throw from 5th Avenue! I almost forgot to mention the spa downstairs, very lovely service with competitive prices! If you’re looking somewhere to stay within Playa Del Carmen, look no further- this place has everything you’re looking for to make you feel at home away from home! ❤️

Raphael

5/5

11 Aug, 2023

Staying at Maya Villa was one of the most relaxing and enjoyable experiences I've had while traveling in a different country. Tucked one street away from the hustle and bustle of 5th Ave, it is at a very convenient location but still has an exclusive, peaceful spa-like feel, with a beautiful unique pool and jacuzzi as the centerpiece of the inner courtyard. The room was very spacious and clean, and is complete with amenities, such as a TV, a small kitchen with stove, a water dispenser, AC and fans. I also love the tasteful Mayan decor and architecture of the whole place - it's not overdone and corny like other similar places I've seen. The cleaning staff did a great job, and the security guard at the gate during the evenings provided an added sense of safety. Right next to the hotel is a delicious Asian restaurant (Kobma), and a spa (Maya Spa) where we had the most wonderful massage. The office which is located one block from the hotel provides clean towels for any beach or cenote excursions. In conclusion, it was incredible value for money and the entire stay was simply perfect.

Fatima and Sasha P.

3/5

7 May, 2023

Our room at Maya Villa was stunning and we have no cons regarding it... Our service however was unpromising. Check in was at 3 and we arrived a bit before that. The room was not ready yet - understandable. Before you know it we were waiting until 4:30 to receive our room. A weird way to start. Mexico itself is beautiful, and Playa Del Carmen had much walk ability along 5th ave. At the end of our trip, we were ready to check out. The man at the front said we had to retrieve something else from the room, which was not specified to us at the start of the trip. So we had to walk to go back. When we came back to the front desk, he needed something else. At this point I started to get a bit irritated. We still got it. Then another problem came up about transportation - mind you, we got a flight to catch. There was a delay and I started to react because since the start it has not been ideal. The man goes outside, and with the basic Spanish comprehension I have, we were able to figure out he was calling me aggressive of some sort. We eventually got transportation but unfortunately service brought this rating down.

Hastings County Couple

5/5

13 Jan, 2024

Fredrico Lord

5/5

27 Sep, 2023

Raphael

5/5

11 Aug, 2023

Fatima and Sasha P.

3/5

7 May, 2023

Juan Avalos

5/5

16 Aug, 2023

I stayed there with my 3 teenage daughter and enjoyed everything about our stay. Spacious rooms, living room and full kitchen.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.